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TESTIMONIALS

I purchased the Janome 780dc sewing machine on Monday, excellent service received from Palma in customer service. The item arrived at 8.15 am the following morning. The machine is for a Christmas present so not sure on the workings yet, but a great company to deal with.

Jonathan Kisby (Nottingham)
25th November 2020

Easy to use, clear instructions. Great machine.

Mr Vince Espley (Aberdare)
24th November 2020

The Brother Innovis A50 is a great machine and the service from GUR was also great. From my first call to Palma who answered the phone to me, I have nothing but praise for this company. My friend told me about it, and it was a great choice. I haven't used/tried the machine much yet, but what I have has been great. The self threading device has come on wonderfully in recent years, and for anyone who knew this self threading device years ago and knew how difficult it was, this is totally different. Just fantastic and soooo easy.

Moyra Cridland (Brixham)
15th November 2020

I chose this as it seemed to have all the features I needed and was similar to my previous 14 year old Brother machine which was tired out. I'm pleased with the replacement as the LED screen is easy to use, the number of stitches are sufficient for my needs and the bonus of the wide table will be useful for a quilting project which is a new project for me.

Mrs Laura Hetebrij (Lower Earley)
14th November 2020

Really enjoyed the volume of information that the site had for all machines. Helped make a decision much easier. Found the user reviews helpful too. Ordering was a breeze and delivery was as promised. Haven't unpacked and used the machine yet though but do trust the Brother brand so am looking forward to trying the machine out in the near future.

Mr John Bloodworth (Leven)
11th November 2020

I ordered the 5060 QDC but it was lost in transit. Being the last one I was offered another machine M100 QDC which I accepted. The team at Gur were so helpful and friendly and made sure my new machine arrived the next day. There was a bobbin missing and they replaced this with some spares within a few days. The customer service is excellent, special thanks to Palma for his help. The machine is lovely and quiet to use, the instructions are clear in the manual plus there's a CD included for visual assistance. My last machine was a manual and 18 years old. My new M100 makes it a pleasure to sew again, with so many time saving features. I can't recommend Gur and the M100 enough, they both do an outstanding job!

Marilyn Stevens (Southampton)
10th November 2020

This was a fantastic upgrade from an old Brother 8015. I'm so happy with the machine: it's really easy to use, has all the stitches I need, and it's really quiet. GUR sent out the machine really quickly (and for free) and it only took a couple of days to arrive.

Jamie (Ireland)
08th November 2020

I got this as a replacement for my 30 year old brother machine, oh how I wish I had purchased this machine earlier, it is so smooth, quiet and easy to use, and the scissor function well it is wonderful. The service I received from GUR in Birmingham was second to none I highly recommend the machine and the shop.

Lynne I Tyacke (Plouneour Menez)
06th November 2020
Only had the machine one week but good so far
Lesley Tomlinson (Lee On The Solent)
06th November 2020

I was recommended to try this Brother basic computerised machine by Palmer & I'm so glad I took the advice. Its a great, easy to use machine

G. B (Scotland )
04th November 2020

This is an absolutely amazing machine, I did a lot of research before I bought this particular one and I looked at all the range. This one for me ticked all the boxes and more. It is lightweight at 6.4kg excellent for moving around. The best feature for me is the auto needle threader I am blown away with it. It is even better than my other branded machine! When you are looking for a new sewing machine it is important to research them even the other models and it is also important to know what features you want. And for me this was it. It is also good to have a budget.

Mrs Jane Johnson (Bournemouth)
04th November 2020

This is a wonderful machine does everything i want including sewing buttons on and lock stitch which my last machine didn't have

Mrs Alex Harrison (Northampton)
04th November 2020

Well packaged, delivered on time. I am really enjoying using my new machine and trying out new stitches. It is nice and quiet and I am smitten.

Mrs Helen Minhinnick (Plymouth)
29th October 2020

Perfect machine. In stock and dispatched the same day for next day delivery. Spot on, Thank you

Paul Clarke (Sheffield)
26th October 2020

A very good product and happy with performance Very satisfied with the technical advice and also not least. the communications regarding delivery together with clear billing notice. A good experience

Mr Frank Williams ()
25th October 2020

I am fairly new to seeing (dug out my old sewing machine over lockdown) and had just caught the bug when it died on me. I felt like I needed advice and read a lot of reviews online, but also wanted extra reassurance (my old machine wasn’t computerised) and so also rang gur for advice. They were very responsive and super helpful, and my new machine was with me 24 hours later. I love it. A huge and unexpected bonus is the fact I can sew without the foot pedal adjusting the speed manually - great to not have the lead underfoot as I frequently need to move my machine on and off the table. I also love the needle threader, and find threading the bobbin super easy. A lot of this is standard on computerised machines - I chose this model to give me extra stitches and to have a twin needle. Not stuff I can use (yet!) but feel I will grow to use in time.

Mrs Pia Mcgee (Nunney, Frome)
25th October 2020

Great customer service. Very helpful advice over the phone which machine to actually purchase for my needs and the result is amazing. Thank you!!

Alexandra Filitti (Kingston Upon Thames)
25th October 2020

A very neat quiet and efficient sewing machine which has since purchase helped produce 30 masks and an apron, At present have not used many of the specialist stitches, but they look good. So far the machine has proved very easy to use.

Mr Peter Ball (Mauchline)
23rd October 2020

Excellent machine , easy to use and robust.

Mr Michael Howle (Leatherhead)
20th October 2020

Excellent machine, very easy to operate and very smooth. Delivery was extremely quick, next day even to Northern Ireland

Mrs Roma Mccausland (Holywood)
05th October 2020

I LOVE this machine !! I had been researching this machine for months since my hubby said I could have an ‘upgrade’ (though think he presumed i’d sell my previous one !!) and was a little daunted to start with, but the instructions are clear and ‘beastie boy’ and I are getting along beautifully!! Thank you to GUR wonderful speedy service as always,

Amandahuitson ()
04th October 2020

This MC9850 sewing and embroidery machine is quite simply fantastic. I have been blown away by the quality and ease of the embroidery function. My previous sewing machine was a Janome MC4800, so this is quite an update. I have no previous experience of machine embroidery but was able to set up and run some built-in embroidery designs straight away. I used Madeira embroidery threads and Madeira Bobbinfil, which are listed as thread choices for this machine. These threads produced a beautiful result. The instructions recommend using a straight stitch needle plate for embroidery, but this is an optional item that is not included. However, using the standard plate supplied did not appear to cause any issues, at least not on quilting cotton with cut away stabiliser. The machine is larger than my old one and feels substantial, yet it fits on a small desk. I can even leave the embroidery unit attached for normal sewing. I am looking forward to starting the Janome Artistic Digitizer software free trial shortly. Ordering online was straight forward and delivery was very speedy.

Sarah (Leatherhead)
29th September 2020
Julie Richards (Banbury)
23rd September 2020

I am very pleased with the sewing machine it's very easy to start using it the entire experience of this order is superb i would definitely recommend the company and the sewing machine i will definitely order again without hesitation

Danny Winters (Milton Keynes)
16th September 2020

From arriving and unpacking this machine had been a pleasure.. I have sewn really fine fabric and quite heavy fabric and it has behaved beautifully.. the instruction book was clear and precise.

Mrs Norma Evans (Tamworth)
16th September 2020
I have been sewing for 40 years including some years when I did it for a living. I had two machines during this time, first one still working :)) ,second served me 27 years and recently died :( . After a long search, about two months ago I bought Brother Innov-Is NV1800Q Computerised Sewing Machine. I can already say that this is a great machine. Almost... It has many figures, possibilities, the seam goes beautifully, but... The head of the machine is so big and so close to the flat bed (needle plate cover), that it limits the operational space under the machine’s head. I already can’t imagine how I am going to sew (attach) a collar to a shirt when you need to use your fingers a lot. I already had a problem with making/sewing folds In masks... I really hope that the manufacturer will take this to its attention and will improve this beautiful machine.
Kasia (Buckinghamshire)
14th September 2020

I have been sewing for 40 years including some years when I did it for a living. I had two machines during this time, first one still working :)) ,second served me 27 years and recently died :( . After a long search, about two months ago I bought Brother Innov-Is NV1800Q Computerised Sewing Machine. I can already say that this is a great machine. Almost... It has many figures, possibilities, the seam goes beautifully, but... The head of the machine is so big and so close to the flat bed (needle plate cover), that it limits the operational space under the machine’s head. I already can’t imagine how I am going to sew (attach) a collar to a shirt when you need to use your fingers a lot. I already had a problem with making/sewing folds In masks... I really hope that the manufacturer will take this to its attention and will improve this beautiful machine.

Kasia (Buckinghamshire)
13th September 2020

This machine is hidden away as a Christmas present so I cannot review the item itself.
However, I must comment on the fantastic service from GUR.
It was pure luck that I phoned and placed my order on the day they came back into stock but to then get free next day delivery ON A SATURDAY was fantastic.
I will definitely recommend this store.

Alison Betham ()
09th September 2020

I bought this machine as an all-round workhorse.
I did a lot of research before deciding on this model, which when I saw it had been used on the Great British Sewing Bee with such ease, confirmed my decision.
I have been playing around with it and it is a real joy to use. It has all of the features I will need. It feels sturdy and whilst sewing it is very stable and quiet.
I have tried various stitches, made a couple of automatic buttonholes and got to grips with the automatic needle threader.
I am really pleased with the included accessories, can't think of anything else I would need at the moment. I do love that there is an extra spool holder to refill the bobbin.
I consider myself an intermediate sewer but I think this model would be great for a beginner as well as satisfying the all-round needs of a more experienced user.
I have bought from GUR before, delivery was next working day as stated.
Great service. I highly recommend this sewing machine

Jayveecee (Milton Keynes)
08th September 2020
I am very pleased with my new Janice machine. I am still learning to use all the features of which there are many. I want to get familiar with them to get the best out of it. I had a problem with the automatic threader. This was dealt with very satisfactorily by your company and I am now doing very well with it. For which I say a huge thank you. Lana Avery
Mrs Lana Avery (Shirley)
04th September 2020

An excellent product, which suits my needs very well , I.e. simple straightforward sewing, both making and repairing. The machine is of a weight which I can move easily but not so much that it is unstable when in use. I am very pleased with it.

Mrs Christine Teller (Bristol)
03rd September 2020

The sewing machine arrived the day after I had ordered it. I did a great deal of research before buying this machine. I also know people who have had a Janome (the same machine) for almost 30 years and therefore had confidence in the brand. The Janome 725S is far better than all the reviews I have read. The machine is relatively quiet and super easy to use. It would suit a beginner as well as a more advanced sewer. I am absolutely thrilled with it and I thoroughly commend it to you.

Mrs P Kaur ()
03rd September 2020

Couldn't be happier. It is so easy to use and the automatic needle threader is a game changer! Love the one button needle up or down and the sliding speed control button. Reassured by GURs guarantee but also the build quality which means that I don't expect to have to use it.

Elizabeth Brown (Skipton)
01st September 2020

It's a beautiful solid feeling machine. My first compuerised one, and I'm surprised how easy it is to use. The automatic needle threader takes a few tries to get it right, but it's easy to use and makes life easier. Alongside my old heavy duty work horse I have the best of both worlds at my finger tips Thank you to GUR for efficient faultless service, I shall certainly be a returning customer and will highly recommend to others

Julie Walton (Northampton)
31st August 2020

This machine is brilliant. The delivery was super quick. I am very pleased with my purchase and all the customer service.

Mr Craig Hawthorn (Whitehaven)
31st August 2020

Absolutely loved this product. If I am also reviewing the company that supplied it, their service was 5 star ⭐️ ⭐️⭐️⭐️⭐️too.

Dawn Nightingale ()
28th August 2020

Brilliant machine with loads of features and easy to use. Quite a step up from my previous computerised Janome but it is all fairly intuitive. Love the newer needle threader and the thread cutter is great.

Val Cartwright (Henfield)
27th August 2020

My current Janome machine was getting on for 35 years old , so, I decided that the next one would have a few features to speed up my use of the machine. I’m not interested in pressing a button and a machine embroidering something for me at all, that’s like buying a kit to make cards that look like everyone else’s who bought the kit! But I did have a wish list Which included .... Auto Thread cutter One step button hole Needle threader Top loading spool A range of decorative and practical stitches. The Janome 5060 gave me all of these, not heavy to move about, quiet and able to handle all the fabrics I’ve thrown at it so far, from denim to voile. I sew anything and everything, from tutus to bridal and home furnishings, so the machine needed to be able to accommodate all of the fabrics and jobs it would get, I am happy to say so far so good. Comes with a range of basic feet to get you started, four spools and a couple of spare needles, I like the table extension, was toying with the idea of dropping the machine into a table, but don’t feel the need to. Nice hard cover for the rare occasion I am not using it. The quilting : walking foot was a bonus, I do have one anyway but it was a nice extra, . Overall, this machine Is easy to understand and use, portable, quiet and capable. The only tiny thing I would say could be improved on is the light doesn’t seem to be as bright as I am used to, but it’s only a small thing, And I would have liked a clip on magnifier for detailed free sewing embroidery jobs, but I can live without! If you are a capable seamstress or just setting out, this machine will suit you.

Mrs Heather Stagg (Nafferton)
20th August 2020
I’m enjoying using my new machine it’s sews perfectly and is so quiet. I like that you can choose different speeds with the slider and also the needle down position for pivoting I’m learning what I can achieve with this machine and what it’s capable of.
Mrs Joy Fromont (Doncaster)
18th August 2020
I really so happy and new experience and upgrade try different stitches and I really very pleased with it. no more problem or snagged. I trust name of Janome. I glad my old sewing machine used Janome for the 35 years. Now I feel so comfortable.
Miss Nadene Scott (Newport)
16th August 2020

This machine is great, easy to use and comes with excellent instructions. It makes perfect button holes. It does everything that I want from a machine. I am an intermediate sewer and make clothes for myself and husband as well as household items such as curtains. I would recommend it.

Mrs Jean Merritt (Norton, Doncaster)
12th August 2020

This is a good machine works well only thing is the self trending is a bit fiddly Would recommend this to any one who wants a good machine

Andrew Cheeseman (Caister On Sea)
10th August 2020

The Janome GD8100 Computerised sewing machine is fantastic. After my old one died I was hesitant about getting a computerised model, but it is so easy to use and very good value.

Edward Hunt (Harlow)
07th August 2020

An easy to use machine suitable for both beginner and advanced.

Debbi Robson (Morpeth)
06th August 2020

Very pleased with the Janome GD8100 computerised sewing machine. Light weight , easy to use lots of lovely different stiches . A very useful machine that suits my needs.

Mrs Judith Watts (Forres)
04th August 2020

Excellent piece of kit. Well worth the wait. Great purchase. Excellent company to deal with. Will use GUR again for sure

Mr Dean West (Fareham)
02nd August 2020

At this point in time with the sun shining outside I've been spending all my time on the garden but I had a bit of a play with it when it came and I'm very pleased so far. It has lots of features that I'm sure I'll be able to use on future projects. It certainly beats my rather basic 50+ year old ALFA which I inherited from my Mum. If the site permits it, I'll update the review when I've used it properly.

Mrs Kathleen Wileman (Whitwick, Coalville)
27th July 2020

I am really happy with Jaguar DQS 401. A bit afraid how to use because my previous experience was with ordinary mechanical sewing machine but now I do not want to change. It is easy to use with an instruction.

Ms Zuzanna Sozanska (Norwich)
21st July 2020

I bought this machine based on it being a best seller. She is a good strong study build and loves to work on woven material. Her stitch selection is nice and is the stitches themselves. This machines in any to noisy either. Although the start up noise is odd! But that said, She does not like twin needle even with a organ needle (for the machine) really dislikes it actually and skips stitches non stop and kills itself. I’ve used it 10 times since getting it on my kids tops to hem or leggings to hem. I avoid using it as I wanted twin needle and a machine happy with stretch fabric and even after a blast of steam it isn’t great. I go for my 1975 sewing machine and she finishes it off for me (twin needle too) after things have been overlocked. Personally I dislike this machine I did when my husband said he picked this one my heart sank. Some machines we mesh with others we don’t. This is my personal opinions of this machine. I have come across one other person with this machine and for a best seller I’m amazed so few have it. If I could fix the twin needle issue I may begin to like it possibly but we’ve even had to trouble shoot with janome and they had no idea and couldn’t help.

Michelle (Scottish Borders )
20th July 2020

Used for about a week now and it is performing very well. Only very minor issue I have found is that the thread cutter cuts threads too short which results in the thread pulling out of the needle.

Mr Julian Caruana (Brinkley, Newmarket)
19th July 2020
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