TESTIMONIALS

Brilliant overlock Machine, I'm very pleased with it, it performs beautiful, and the service from your company is excellent , very pleased customer

Really fast and efficient service.
Everything arrived perfectly.
I love my new machine and I wouldn't hesitate to use GUR again.
Excellent.

Easy to use website, ordered foot for my HD9 which I purchased for GUR previously.
Foot arrived day later and works great.
Will always check GUR first as service & delivery are A+

Very easy process and machine was delivered in 24 hrs.
Updated regularly regarding delivery time.
Very helpful with set up, over the phone.
Would definitely recommend and go to if and when I need another machine.
Thankyou

Machine is absolutely fabulous.
The function that cuts the cotton saves time and mess.. sadly the first machine delivered was faulty but GUR technician was fantastic and replaced it without quibbles.
Delivered next day.
I would definitely use this company again and recommend.

The foot is excellent, easy to use and good quality.

I've purchased from GUR a number of times and never been disappointed.

Price is always very fair and delivery was quicker than expected.

Thanks GUR

Have always found GUR to be most helpful.

They helped me track down a part for our sewing machine and again were most efficient.

I have been after a sewing machine with a larger throat for a while now. I kept coming back to the q100. I eventually decided to call the shop and seek their advice. What a lovely man. He spent about an hour on the phone asking me what I wanted to sew, how often, fabrics I wanted to use etc. He came up with a list of three and then told me to go away and have a think about it. So I did. And I still came back to the Novum Q100. And how pleased am I. Its a size that's for sure, but not unmanageable. The sewing area is larger than I have been used to and makes for a little work area for pins and such. The needle up/down function is a joy, and the lock stich is too. There are enough functions to be excited by but not over awed by. The touch screen is intuitive and it comes with a paper manual to get you going. The machine also comes with a 1/4" quilting foot, but it does not have a guide, so I bought one that did. The only thing the machine does not have that my regular sewing machine does is a measuring guide printed on it. But I can live without that. It was a lot of money, but most definitely worth every penny. Thank you for your help and guidance and time, it was greatly appreciated.

This company responded very quickly to my email enquiry and once I had ordered the correct part it arrived promptly. I would highly recommend!

extremely competitive price, I purchased from GUR as I had read good reviews which gave me confidence. The overlocker arrived next day, well packaged. .... great service! thank you

I bought my sewing machine from GUR some years ago & the foot pedal needed replacing. I had bought my machine via Amazon but when I checked their website I couldn't find a replacement for my brand so I contacted the seller (GUR) & they told me I could order the pedal on their website & sent me the right model number etc. I ordered it from them & was very happy with the price - their service was excellent & helpful & the website easy to navigate. Now I know where to go if I need any more parts! I can highly recommend this company.

The trim trap makes using my overlocker SO much tidier & cleaner as it stops bits going everywhere. The table is also handy as it stops you having to manhandle the fabric quite as much to get it through the overlocker.

GUR were great with competitive prices & prompt postage.

My wife is absolutely delighted with the stichmaster overlocker,Would consider buying a stichmaster sewing machine in the future. Many thanks YVONNE.

This is not the first time I have bought from this shop. When I have had a query about anything it has been answered quickly and professionally. The prices are very competitive and the YouTube tutorials are excellent. I am happy to recommend

Very easy company to deal with and lovely fabric.
Many thanks.

I have ordered some needles for my sewing machine and the Janome 751603400 | Zig Zag Needle Plate. The replacement needle plate is the original replacement part and it fitted with no problem. Good quality products and prompt delivery. Will definitely order again.

Really pleased with my extension table , it has made a real difference to the ease of sewing , arrived quickly & well packaged

Ordering was very easy item came well packaged delivery was slightly longer due to bank holiday but very happy with everything. Would definitely order from this company again if required 5* .

Have had a lot of second hand machines and been quite happy with them but this is the first one that I have bought for myself and I am delighted with it especially the needle threader and the ease of learning about it and sewing.

I brought this machine after doing some research in what would work best for me and what I plan to sew. It's a lovely machine and works great. I have only used it a few times yet and not used all the functions but I do plan to get in to some projects.
It's easy to load the thread, speed control is the button to slide.
I do currently refer to the manual on how to set it up and do things which is very detailed.
I chose GUR Sewing Superstore as its local to me and if ever needed anything I could pop in to the shop and liaise with the staff.
Great buy I'm happy with it.

Great service, quick and easy. Great communication. Machine arrived no problems and set up easily. Fantastic machine, really pleased! Works really well straight out of the box. Lots of preloaded designs to use. Brothers Artspira app’s functionality is a bit disappointing, many designs blocked behind a pay monthly subscription paywall. If the app was better I’d consider subscribing but as it is, I’ll be finding other ways to upload new designs.

Very fast delivery, thankyou. I purchased a sewing machine in the same week, didn't have walking foot listed in contents but when it arrived there was. Accepted my return and refunded very quick, thank you.
All good

My Horn cabinet is due to be delivered mid April .

I’ve always found GUR to be very helpful, courteous and pleasant. This is my second large purchase from them, the first being an overlocker which I am very satisfied with

Quick efficient service as always , the quilting foot easy to fit on my Novum E200 sewing machine ,an extra pack of sewing needles is a must and of course the bobbins it’s a good idea to thread all your bobbins in one go as you don’t want to run out thread when your sewing machine, All items are of good quality ,good customer service and good quality products.

Happy with machine still getting to learn how to do stuff. The only issue is that the brother Artspira app is a nightmare and didn’t know you had to by software to convert pics into appropriate file to download straight to the machine

Great service as usual. Used my birthday code for some money off - win win!! Ordered and turned up within a few days.

This extension table was hard to find so I was pleased to locate one at the GUR Sewing site.
Ordering was simple and quick and table was delivered quicker than expected.
Oh! by the way, the price was good too!
Overall, very happy with purchase. Thanks .

Brilliant service! Ordered my machine Thursday afternoon and it arrived 9 a.m next morning!
Very pleased with the machine which was a bargain as an ex display model. Small issue with a broken storage box, quickly resolved without any problems.
Highly recommend

I wanted a basic machine with a large throat space to use on my new Cutie Breeze Quilting frame. I’m very happy with the machine. I haven’t used it on the frame yet as I wanted to use the machine on its own first to get used to it but I’ve a few things on it now and I’m very happy with it. The size of the throat is great, looking forward to using it on my frame, hopefully next week 😊

My purchasing experience was smooth and hassle-free, making the entire process incredibly easy. The next-day delivery was a fantastic bonus, allowing me to start using my new machine without any long wait times. I absolutely love it! The machine is user-friendly, and I haven’t had to worry about adjusting tensions—everything just works perfectly.

Since moving into my new apartment a month ago, this machine has been an absolute game-changer. I’ve already made beautiful new curtains and custom sofa cushions, adding a personal touch to my space. I can’t wait to take on more projects and see what else I can create! Highly recommend!

Great experience with GUR. It really helped me to watch some videos of the machines that I was interested in comparing. The purchasing experience was easy and with delivery the next day meant I didnt have to wait too long to play. I have cut threads and re-treaded my new overlocker without issue thanks to watching your information on how its done. It gave me the confidence that it was straightforward and that I should not be concerned to purchase. Thanks GUR!

Very quick and easy website. Absolutely love my sewing machine, which came extremely quickly. Very pleased with Gur, would definitely recommend, and use them again.

Really pleased with the overall experience from ordering until delivery
Love my machine

I ordered a Novum Pro Q400, and I was extremely impressed with the fast delivery, as it arrived the very next day. After using it extensively, I can confidently say that it is an outstanding machine, perfect for all my freehand embroidery and patchwork projects. The quality, precision, and ease of use have exceeded my expectations, making my sewing experience more enjoyable and efficient. I am thoroughly pleased with my purchase and would highly recommend this machine to anyone looking for a reliable and high-performing sewing tool.

I recently purchased a Stitchmaster 450 and was delighted to receive it the very next day. The machine itself is fantastic, sturdy, quiet, and equipped with a great variety of stitches.

So far, the stitching quality has been excellent, and the machine is incredibly user-friendly.

In summary, my experience with GUR was outstanding, with excellent service and great value for money.

So easy to shop online with this company! Prices are reasonable and the communication is excellent. Was kept informed of the progress of my order. Will use GUR again, a very pleasant customer experience.

Purchased this sewing machine on a clearance sale. Easy to order and it arrived really quickly. Have only just started to use it so still learning, but seems a really nice machine and I’m happy with all its features.

This has been a really pleasant online experience with GUR, I've purchased a really good sewing machine by Novum after obtaining some advice from GUR via email, they answered all my questions very quickly, and are there for their customers with their expertise. Although being a novice sewer, I'm finding the machine easy to use and delighted with it's performance. I took advantage of GURs sale and secured my purchase of machine and extension table for a fantastic price, so thank you GUR.

Phoned first to check what was included with machine and delivery day before ordering online. Machine arrived well packed on due date, After watching an online tutorial I was expecting something resembling my 30 year old Janome JD 1822 and I was not disappointed. The self threading needle and one step buttonhole were what I needed most and they work really well plus it's a good looking machine, though heavy (which is also a plus for stability). Thank you GUR, very good customer service!

I’ve ordered several items from GUR since purchasing my embroidery machine from them and they have been consistently impressive both when ordering or asking for advice. This magnetic hoop the second and largest one I’ve purchased and it is brilliant. I would recommend for ease of use, far better than the large screw hoop supplied with the machine and superb for holding fabric securely.

The web site was super helpful with the option to compare various machines and the functions they had, there was also lots of helpful advice - this was my first machine.
The price was great and the delivery spot on. I would highly recommend.

Absolutely 1st class service. Straightforward ordering. Super fast delivery. Great communication, all questions answered quickly. Many thanks, will definitely consider GUR for future purchases.

I called late afternoon to check delivery dates as I was going to be away when the website said I would likely receive my order.
A very helpful guy I spoke to checked the product was in stock and could be despatched straight way. He came back and suggested that if I place my order, it would be sent same day for next day delivery. I did so immediately and within minutes I received an email from both GUR & Royal Mail with a tracking number for next day delivery.
What a great service, would highly recommend.

I purchased this machine but had never used an overlocker in the past. I needed help and contacted Gur for assistance and received excellent advice. Thank you Gur for excellent service.

I have purchased many items from GUR over the past years and have never been disappointed by their products, prices and their reliability. I receive regular updates regarding sales and offers and also I receive an excellent discount on my birthday.

I bought the Novum E200 recently, and I can honestly say that it is a fantastic sewing machine,customer service was excellent from when I telephoned them to place my order ,to receiving my order the very next day , highly recommend

Whew! - way cheaper than other sites! Fast and easy sale; clear site info; Free delivery - what more needed? No funny chat bots either...

Very easy to set up and use was a quick buy as a second machine as my old one broke . I have not used the embroidary side yet as needed to catch up on sewing.
Very quick delivery.i highly recommend GUR for all your machines

Excellent service from GUR when purchasing my overlocker .
I love the fact that I could get next day delivery and it’s tracked so you can see where your items are and what time to be in for your delivery a big plus for me .
Item is wonderful as described the fact that I could pay in instalments by Klarna was the best thing , I will be doing this again with GUR for my next sewing machine

I was looking to purchase a sewing machine, I was interested in Brother and Janome, but whilst on the website I saw a demonstration on a Jaguar. The lady who carried out the demo made it look so easy to use….i changed my mind, ordered on the Wednesday, delivered FOC on the Thursday. What a service! the website was easy to use and I also ordered a few extra bits. It all came well packed. What a fantastic company. Would recommend them to everyone.