GUR Sewing Superstore - Testimonials
 +44 (0)121 359 5335
Sewing machines & product testimonials by consumers
13th August 2017 - MRS K. Chilton
New sewing machine at an unbeatable price. Arrived in 2 days. I needed to check its delivery time slot. This was no trouble for GUR and arrived as promised. Have recommended you already.
12th August 2017 - MRS J LEONARD
Everyone at G.U.R machines are always very pleasant and helpful. The machine I have purchased is what it says A Dream Machine, I have not had time to do much with it as I have had family staying. This is not the first time I have purchased from this company and I will certainly be continuing to do so. You will be informed of your delivery time, and it arrives on time.
If you have any queries the staff are always ready to help.What more can I say, try for yourself.
Great company.
Regards to you all,
Jennifer Leonard.
12th August 2017 - Heather Goldup

I always use Clover Amour crochet hooks so I look for the best value when I'm shopping for them. GUR's website is easy to use. I am really impressed by the huge range of stock. Ordering and payment were easy and my hook arrived, well packaged in a matter of days. I've already ordered again and would recommend you to friends and family.

11th August 2017 - Linda Fewtrell

Always a speedy service and competitive prices. GUR is the first site I look at when i need supplies.

10th August 2017 - Lillian Harris

Very please with the quick service and delivery. Can't wait to start using them on a project I am going to do
Lilian Harris

10th August 2017 - peter marsh

The Sewing machine was just as expected. The service from G.U.R. was excellent. Kept informed of order process, and fast delivery.

09th August 2017 - Mrs Angela Hayward

Excellent price and service and fast delivery from GUR sewing machines. Purple tip needles are fantastic, I use them as quilting and top stitch needles & they easily go through multiple layers. I use blue tips for a variety of less challenging needle situations and they are very good too.

08th August 2017 - Mrs Teresa Bradbrook
Thank you for the order, the only thing I would like to see is an approximate date of receiving the order.
I know this would be hard as I realize that you do not always have an item in stock but when you live on the other side of the world it would help
Thanking you once again for the item I ordered .
South Australia
07th August 2017 - Mr Mark Lloyd

Bought for my wife who says: Very fast efficient delivery. All ok on opening up. Machine is lovely. Haven't tested all the features yet but has a good range of stitches. Making bunting and grandaughters dress at the moment. Have not looked at embroidery feature but will do soon. Very easy and user friendly sewing machine. I have returned to machine sewing after some years gap and this was a dream to set up and go. The accessories / bed area could fit a bit better. Could do with on off switch for light - not always needed but I can't see where to switch off.
Great for: Really easy bobbing loading and threading of needle. Good range of stitches to suit all. Foot lift up lever can lift further if thicker fabric is needed. Fairly quiet to run. Feels capable yet easy to use.
Very pleased so far thank you Janome & G.U.R. sewing superstore.

06th August 2017 - Beverley Jackson
There was a slight hiccup over the delivery, but I was very impressed with the way it was handles and rectified. Thank you to all involved.
05th August 2017 - heather flanagan
Thanks GUR. The foot was delivered promptly. This foot was a great help to me making piping. I used 5mm cord and it worked a treat.
03rd August 2017 - Joan Moulden

Haven't used the pattern yet but it looks like the instructions are clear. Despatch of the pattern to me was fast and the discount offered was great.

01st August 2017 - Mrs Jane Brumby

Brilliant customer support, my Brother 1034D was delivered fast and efficiently. Can highly recommend GUR sewing machines and will definitely use this company again

31st July 2017 - KATIE BERBERICH

Great deal and swift delivery to mainland Europe. Recommended. Thanks.

31st July 2017 - Mr Jason Whittaker
Excellent product and price, very quick delivery, one very happy customer
31st July 2017 - S E Abrey
when something went wrong with my order (through my fault) I emailed and had a very quick response with the offer of cancelling. I did this and the cancellation and refund had been dealt with in a matter of about an hour. Great customer service, thank you..
31st July 2017 - Monica Stringfellow

Just the thing for my Janome machine. These purple tipped needles are a must to prevent skipped stitches. Great price and fast delivery from GUR.

29th July 2017 - Mrs Karen Allan
My sewing machine was delivered within 48 hrs of placing the order. It also arrived with a bonus pack of sewing threads which was a pleasant and very welcome surprise. I would definitely order from GUR Sewing again, the service they gave was top-notch.
29th July 2017 - Michael Willrich
Good transaction very satisfied, I bought the magnifier for my wife as she was struggling with the one she had for a long time. She is really pleased with it and says it is the best one she has had especially when the light atarts to go, it is very robust and well made, excellent product for doing cross stitch. Thanks. M. Willrich
26th July 2017 - Mrs patricia knowles

fast and efficient service. very pleased. will definitely be shopping again soon.
thank you.

26th July 2017 - Mrs Elaine Shepherd

Very pleased with everything from the very quick delivery and the sewing machine carry bag would definitely recommend.

26th July 2017 - Mrs Jacqueline Bould

All dealings with GUR were very polite and attentive- the machine I bought the fabulous janome 8200 was an upgrade on the machine I was initially going to purchase. Help was given every step of the way- quilt no 2 under way!!
Thank you

25th July 2017 - karen swift

sturdy bag .nice colour with the hint of pink i have a brother sewing machine fits well the only reason i gave it a 4 is the zip its plastic and only time will tell how it holds up far good and great price

25th July 2017 - JANE BRIFFETT
GUR were so helpful in advising me on the best machine for my requirements. The machine was sent next day delivery. Delivery was easy to track and all communication was excellent. I would recommend anyone to buy here.
25th July 2017 - michelle davies

Have purchased a number of items from G.U.R both from this site and on Amazon.
This site is easy to use, my items have arrived quickly and well packed.

Had no problems, and would recommend them.


23rd July 2017 - Ms Frances Cuddon

I recently joined a local sewing class where I used an overlocker for the first time. I was very impressed with what they can do but felt it was an expensive item. However, I did look on the net at the prices and saw they were a lot cheaper than I expected. However, I knew I didn't want to buy ome from the television craft channels or one of the big catalogue chains. I have purchased from GUR before but only odd items of haberdashery and their service and prices were good, I saw the Brother which has really good recommendations. I was pleased to see that I could buy it over two months which clinched the deal as it meant I could also get the extension table at the same time instead of buy it later. The delivery was excellent especially as it was a weekend purchase. I haven't used it yet due to time but will be shortly as I will be making some cushion covers.

I am pleased to have stuck to my decision to buy from a "proper" sewing machine shop even though GUR are not local to me. I woild be happy to recommend GUR to anyone. I

22nd July 2017 - Mrs Linda Pickford
Very pleased with my quilting foot. Good quality and just as expected. Already sewn my binding onto my quilt and also used for bag making.
Only gave a 4 star because I have not yet used the free motion foot, however also looks to be good quality.
Will definitely use GUR again when needed
21st July 2017 - A Sadler
I am absolutely thrilled to bits with my new sewing machine, it is exactly what I needed, truly amazing value and your customer service is second to none - next day tracked delivery on such a bulky item is out of this world!
So thank you, thank you, thank you!
20th July 2017 - Mrs Moira Anderson

Janome needles were a very competitive price with GUR Sewing and were delivered very quickly. Very happy with both the service and the products - would recommend - Than you!

20th July 2017 - Noreen Allen

Have dealt with GUR in the past and was very impressed with their service. This time I was equally impressed! The service was excellent and as a company are very easy to deal with. I didn't require much in the way of advice regarding the machine I purchased (Brother 4234D Serger) as I had done a lot of research, but the few queries I did have were promptly answered. The machine arrived very quickly and in perfect working order. I am delighted with both the machine and GUR. I would definitely recommend them.

19th July 2017 - Ms Ann Henderson

I was impressed with the 'chat now' facility on this site - I was able to be certain that I was ordering the correct items. Stephen was very helpful. Once ordered, my order came promptly and well packaged. I will have no hesitation in using this site again. Thank you.

19th July 2017 - Mrs Evelyn Bielby

Really pleased with my new overlocker easy to thread works like a dream. Very helpful customer service when the bulb was not working posted a replacement by first class post. Would definitely use again.

14th July 2017 - Lynsey Dawkins

This is a great machine! It's the first overlocker machine I've ever used and was so simple to thread, which I was dreading due to hearing such horror stories about them. The instructions were easy to follow and once I got started, I was well away and haven't had any problems at all. If you're considering this machine, just go for it!


Jaguar Supa Lock 486

13th July 2017 - Sue Swindells

I couldn't have asked for a better deal and absolutely love my Janome 15000 which was delivered in less than 48 hours. All staff were a pleasure to speak to and I would unreservedly recommend GUR to anyone looking to buy a new sewing machine.

13th July 2017 - Peggu Dortch

Order came In undamaged before projecte date. Granddaughter An her friend came An put together for me in about 45 minutes. It's great I love it An is perfect for any sewer who wants heigh comfort. Has a locking wheel --set it against my wall An is very sturdy An doesn't wiggle around when cutting. I am a quilter an seamstress an have been sewing since a young girl. I would reccomend this to anyone who wants a quality cutting table with storage that doesn't want to spent $500.--to $1,000 for the same results.

13th July 2017 - Hilary J Butler Butler

They are really lovely and my tree of life is now complete. Use them for Autumn in my sunchatcher. The colours are stunning.

10th July 2017 - Mrs Bernadette Elizabeth de Souza

Hello. I received the parcel today. The service was prompt.

Thank you. God bless you all.

Bernadette Elizabeth de Souza.

10th July 2017 - Mrs Barbara Campbell

Excellent communication on the progress of my order and great service. Thank you.

10th July 2017 - Mrs Nathalie GIRARD

Very good experience with GUR .
The delivery was quick and free for France .
I am very happy with my overlock machine which is exactely as describe on your website.

09th July 2017 - Melanie Benzon

Good service with frequent emails about delivery and quick delivery

09th July 2017 - Peggy Coombes

Both items were listed in stock but I received an email saying they were out of stock a few days after I placed the order. Refund given with no quibble.

Hope to reorder when they are back in stock but would prefer the website to list correct status of items as a few customers have had the same issue.

08th July 2017 - MRS F MOORE
I ordered my machine late on a Friday afternoon and it arrived on the following Monday. I found your staff so helpful and pleasant and would certainly recommend your company.

I haven't had time to try out the machine yet but am really looking forward to using it. Many thanks.

05th July 2017 - Miss Eva Heywood

It's was great to find all the Brother accessories I needed online, in one store, at a reasonable price. Fast delivery too so highly recommended and I will definitely be a return customer, thank you.

04th July 2017 - Pauline A Savage

I had had difficulty tracking down the replacement Janome foot M that I needed. It did not appear on your stock list and the assistant I spoke to went to some trouble to track it down. It was then delivered promptly.

29th June 2017 - Avrille Metcalfe

Perfect service and fast delivery of my pfaff free motion foot for my little passport 2..the feet from my pfaff performance 5.2 did not fit. But G,U,R had a really good range of feet. Wonderful service. Highly recommend for anything. Big or small, same good service.

28th June 2017 - Vicky Cook

Great service. Very helpful. Answered all queries swiftly and my lovely machine arrived next day.

27th June 2017 - SUSAN MILLER

Very helpful service. Machine arrived exactly when it was scheduled. I'm very pleased with the advice I was given

27th June 2017 - Mrs Ann Elvins

Thank you so much, the thread guide is exactly what I wanted and fits perfectly. The ordering was very easy and delivery prompt.

26th June 2017 - Mrs Kathleen Harris

Exceptional sales service, excellent next day delivery and fabulous machine. Very happy.

25th June 2017 - Hilary J Butler Butler

I was very happy with my order as I was making a 4 season tree if life sunchater and the local shop here in Darlington didn't have any more like the ones I purchased from you. I am still waiting for the bronze ones to come in. Do you have any of these in the same make. The white ones are stunning and good quality. Thank You.

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