I placed my order on line and was kept intouch about delivery and the invoice was emailed to me. Had a text to let me know when my sewing machine would be deliver so overall very happy with the sevice. The machine arrived in secure packageing so no damage and works perfectly.
Very happy with my purchase and the service I received from you! I love definitely recommend to others, because you offer great prices and the best delivery I’ve ever experienced! I had my sewing machine sent to Denmark and you were faster than most Danish companies sending to the same country! So thank you for that!
I had reason to call customer services twice but each time I was met with courtesy and practical help. So, thank you, I think you’re all great
I can’t wait to try out the walking foot.
Now talking about this extension table. It's not so big as you will see on website,but is good size . Has a lots of compartments for storage which is really ideal.
I love both items they perfect for my projects and very good price I paid to get from GUR.
Love about GUR is customer service they always very helpful. I purchased my Brother Overlocker and I am so happy with service.
Machine easy to use, instructions readable,
Handy having all the free threads and the five extra feet.. my only negative is that the 1.0 blind hem foot dose not clip on,so I can not use it.
But all in all I'm enjoying using the machine.
Thank you
Having left my feelings when my delivery failed to appear when promised - I think it only fair to review the machine itself. As a complete novice having the machine pre-threaded was very helpful and the test piece of fabric showed what I should be aiming for on alternative materials. Being able to open the front for maintenance will be very useful. So far I have needed to do little tweaking but am feeling more confident should I need to do so. I have made some baby clothes and although the foot is quite large have managed successfully and have been pleased with the neatness of the edge. From the description on the website I did expect an instructional dvd to be included - but I have managed with the handbook. All in all I am pleased with my purchase.
This is a lovely sewing machine.
It was delivered the next day and I am so impressed with it.
Up to now I have only gone through the manual and tried many of the features and I am delighted with it.
I would recommend the machine and GUR Sewing Superstore without hesitation.
I am very happy with my machine. It arrived the day after I expected hence the 4 star rating. I am hoping there will be some videos on YouTube with ideas. I was sold the idea of buying this machine with the video of threading it up. I have avoided buying an overlocker as my eyes are not as good as they were and my hands do not work as well as they once did. More videos with easy to follow patterns/instructions would be great.
GUR kept me informed of delivery date, very fast delivery, overlocker price was an amazing special offer, packaged well, free gifts of thread, feet and more items all very useful.
( I haven't used the overlocker as yet, I know it will be very useful in my hobbies of dressmaking and patchwork)
Great service from GUR, fast secure delivery. I would definitely recommend this company.
Absolutely love my Jaguar Novum Craft sewing machine. This computerised machine is so easy to use. Really good speed control with a very responsive foot pedal and also a start/stop button. The stitch selection is pretty impressive for the price.
As in the past, I received both excellent Customer Service over the phone with a query prior to placing an order online and with the rest of the procedure.
I am very satisfied with the Novum Prime 594 machine, which is a perfect little machine for transporting when necessary, and was sold at an extremely competitive price.
GUR expedited my order very efficiently on the Friday afternoon and I received the machine complete with extra accessories, here in Scotland, just after lunchtime on Monday!!
Truly exceptional, and this is not the first time this company have proven to be so reliable. They always seem to “go the extra mile” for customers, even when under pressure with special deals ( we have been very lucky with a few of those also ).
Needless to say, it is really appreciated and I would thoroughly recommend GUR to other potential customers.
Thank you to everyone there who made it possible for me to receive my order so efficiently!! Moira
I was looking for good sewing patterns at a reasonable price, and I found this site , and the pattern I wanted.
The price was right and the delivery was very speedy. It is a nice company to deal with.
I would recommend them to anybody.
I will go to them for my future needs.
Jean Clarke
It worked more or less out of the box. After threading it (thought you might have left a bit more cotton on!) my wife was sewing a hem on a dress 20 minutes later. It sews an extremely neat 2 mm finish out of the box and we haven't changed that yet. Initially starting sewing the machine sounded as though it wouldn't move but after checking everything and pressing on it worked smoothly and quickly. It just sounded differently to our old machine. Threading is easy using the tie on method but the bottom looper will still be tricky (but not difficult)
Your service was top class; you kept us informed of the delivery by email and the tracking of the order was brilliant! All in all we are very pleased with the machine, the price and will recommend GUR to all our friends. Thank you.
If I could give GUR a 6 I would!!!!
Brilliant customer service in answering my queries prior to making a purchase with prompt email replies giving clear and comprehensive replies.
Excellent competitive pricing and super fast and safe delivery.
I would not hesitate to recommend GUR to anyone wishing to purchase any sewing related machine or accessory and will, indeed, be shopping again soon.
I bought this machine to take to sewing days so it had to be light to carry and it is and a lot more. It handles any fabric with ease thanks to the easy to use controls and the fabulous IDT to stop layers slipping. It has a thread cutter that works brilliantly and doesn’t unthread the needle when you use it.
Truly love this machine. The quarter inch foot gives me perfect seams for patchwork.
My only observation is that if you buy an extension table for this machine it should be made by Pfaff because then it will fit flush with the machine and is more robust than a generic table.
For many years, we sewers have been waiting for a machine that was able to give a garment a finish that we would be proud of. We wanted a machine that would finish knits off without bulky seams or hems and that also looked professional too. The “wow have you really made that” we all love to hear.
We have all tried using twin needles, but have never had that extra “je ne sais quoi” that expensive garments have to them. There have been other machines in the past that have tried to fill the gap, but the stitch quality was never really consistent and nearly always skipped a few stitches. Well now there is a challenger to the crown, welcome the Brother CV3550 Coverstitch.
I have had this machine for a couple of months now and to put it quite simply, it is one of the best domestic coverstitch machines on the market so far.
I am extremely lucky to have a couple of other makes to compare this machine with. So I am speaking from my own personal experience, furthermore I also have had experience with industrial machines too.
Really one of the main reasons I bought this machine in the first place, was because of the top coverstitch which I just love. The machine was so easy to set up; the manual is to the point easy to understand and has diagrams, it runs smoothly and is also quiet compared to similar machines it is very solid so no movement whilst in operation. Not surprisingly for a quality machine it really does give that professional finishing touch to a garment that we have been looking for, that “je ne sais quoi” we talked about above. It also has one of the most consistent stitches on a domestic coverstitch I have used thus far and it has not skipped one stitch yet. Plus the quality of the stitch is also very fine.
It really is the closest to an industrial coverstitch stitch that I have personally used so far. Granted it costs a little bit more than some other machines, so as they say on those annoying shopping channels “a considered purchase” but you get what you pay for in life, well in my opinion anyway and this machine proves the rule.
Whenever I require materials, machines etc I always but always go to GUR. It is a pleasure to be served by people who genuinely wish to be of help to you.
This not only applies to the day of sale, but just ask whatever, after and they will help you.
I was more than impressed with the purchase of an overlocker (renown for threading difficulties!!) when I found GUR 'on line' tutorials which went through every stage.
Nice people!!
I just wanted to say thank you for the service in ordering my sewing machine.
I phoned to enquire about a suitable machine and some were suggested with two being perfect for my needs. There was no pressure to purchase over the phone and I was able to continue to look at these after the phone call had finished.
I decided to purchase a brother innovis 27 Tuesday evening and received emails Wednesday to say my order had been dispatched for delivery Thursday. Several e mails from yourselves and DPD kept me informed of my delivery time. It arrived promptly with a very cheerful driver, well packaged.
I had it working very quickly and it feels brilliant. I am so happy with my choice and your service. I had been recommended a few companies on a sewing page on Facebook and I am really pleased I used you and will naturally reccomend you to others.
Thank you again
