My embroidery hoop arrived very quickly and was well packed. It was exactly as I ordered. I have had no issues with this company and would use them again.
Great service GUR, ordered late at night and the machine was delivered within 2 days. I have purchased machines before from GUR and they have never let me down. I thoroughly recommend them.
Always very helpful when your not sure on what spares and accessories you need for your sewing machines.
The part arrived quickly in the post and sorted out the threading problem right away , it required a bit of skill to fit but once on the machine it worked perfectly .
I unfortunately had to cancel my order however GUR were efficient and professional and handled this beautifully fir me.
Perfect experience from order to delivery. My new hoop is exactly what I needed.
Competitive prices and great service. Order arrived two days after being placed. Helpful and friendly advice.
Very happy with my new machine, the functionality is exactly what I need. The service from GUR was really good. I had some questions before I placed my order and they were answered quickly and very informatively.
I also purchased from GUR because I bought my overlocker from them a few years ago and the service then was also excellent, so I have no hesitation in recommending them.
GUR had what I wanted and when I wanted it - brilliant service - thank you
This was the only Company I found that offered products by the Janome code. This gave me confidence that they were the genuine article. Delivery was fast.
The foot control is sensitive to touch and gave better control over the machine.
Customer service was first class.
The most expensive machine I have ever bought and so pleased. It is so quite to use and smooth taking the fabric gentle. So many different function and much you can do.
Delivery was fast. I would highly recommend to everyone.
I’m new to sewing, so I contacted GUR for advice on which machine to purchase. I think, I spoke to Palmer he was knowledgeable, helpful and really recommended a machine suitable for my needs. I liked the way he did not try to convince me to buy an expensive machine. In the end, I did go for the A150 only because they had an irresistible deal. Order on Thursday afternoon and arrived the next day as promised. I received exemplary service and I would definitely use the service again. I only wished they were based nearby. Oh yeah, the machine is fantastic, although I haven’t use all the feet or features, it’s easy enough for me to use and also a lot for me to learn. I hope this machine last me a long time. Thanks to sales and packing team who also ensured my additional item was packed at the same time. Thanks again.
I recently purchased this machine and I’m extremely pleased with it. It is very robust and has a large work area in the hoops. The on-screen editing function is excellent. I particularly like the fact that the embroidery hoop bar is not sticking out of the end of the machine but contained within the throat area, making it ideal for using in a smaller space, although the machine comes with a large extension addition to use with the huge biggest hoop. The team at GUR were very helpful and my machine arrived within 24 hours. Highly recommend both machine and dealer.
I purchased this from GUR as I had, through my own fault, damaged the original on my Brother V5LE. My husband fitted this for me, following a video link provided by Brother Customer Services, and although it was a fiddly job it worked perfectly. I would certainly recommend to anyone needing to change theirs.
Very easy company to deal with. This is the second machine I have purchased from them and I know that the purchase wil be trouble free.
The website is very eay to navigate and complete a purchase. The machine was then delivered the following day.
I bought this for my wife as an early birthday present, although her birthday is in November so I will have probably forgotten by then and buy her something else. She asked for this as her other one was not working as well as she wanted. This one I have been informed works seemlessly (no pun intended) and she is very happy with it in general. The one comment she did make was that she was surprised for the price that a trim tray was not included.
After being sent the wrong sewing foot this was quickly corrected. I then found I had ordered the wrong foot. After sending this back I ordered the correct foot and was refunded very quickly. So thank you GUR for your excellent service I will be ordering from you again.
I would highly recommend this company. Ordered my overlocker Early hours Friday morning, was expecting delivery following Monday but it arrived on the Saturday. Fabulous service and great machine, even for a newbie like me
Good service - item ordered was not available so chose another by telephone and also changed the delivery address.
Great Brother machine, im very pleased with my overlocker, it does everything it says and the stitching is clean with great tension mangement.
it is a bit noisy but most overlockers are so it was expected, the free arm is an excellent feature and it is very easy to thread.
Amazing customer service! Love the machine and can't wait to expand my wardrobe. Definitely recommend GUR.
Very fast response to order. Delivery information very clear. Very well packaged and arrived without damage.
It is for my Granddaughter as a present. I can't wait to see her creations with this overlocker. She is so creative.
prompted by the GBSB programme realised did not have the stitch in the ditch foot placed this order and very promptly received my item great service
Very pleased with my purchase. Excellent service and next day delivery.
I have purchased previously which is why I chose GUR again for this purchase and will no doubt use them again.
I couldn't be more delighted. From placing my order on line to delivery the next day there was no hassle.
Highly recommended for superb 5* service.
This company are amazing, I was missing my free gift which was worth quite a bit. I emailed and within two days it had arrived at my house🤩
Considered purchase,but worth every penny bought unbranded similar item definitely not the same quality.
Delivered next Day.
Excellent service as always.
Very happy with this machine. Straightforward to use. Came with a good amount of accessories.
Delivery was very fast.
The goods arrived, but you sent the wrong needles, replacement arived no problem with a return label, to return the incorrect needles.
Brilliant outstanding service and quality product!
Excellent iron. Easy to use (I have RA and it makes my life so much easier) good instructions with it, an extra long flex. ideal if you are limited with plug sockets.
I have used GUR several times in the past and have always had excellent service from the company. Their customer service is very helpful and knowledgeable too. usually next day delivery, bonus.
I am always super pleased when I do a purchase at Gursewingmachines. They are indeed very nice people not just the odd staff. They are all nice and caring and take time to listen and do their upmost to meet my most unusual or odd requirements. I always do repeat sales because of their competitive prices and amazing customer service. It should not be like this but they are the few exceptions to the customer service I have experienced over the phone. I recommend them highly.
Telephone assistance, on several occasions, has been absolutely superb. The assistant was extremely knowledgeable and helpful. The item was delivered very promptly. I will continue to use GUR in the future
Thank you for a very useful demonstration on Whats App. Palma aswered all my questions and a demonstration which made me more confident to buy an overlocker. One of the best customer services that I have had!
Upon enquiry about suitability of this foot for my machine, the pre-sales service I got from GUR was excellent. The Husqvarna Viking Designer Brilliance 80 wasn’t listed, but I’d assumed (correctly as it turned out) that it would be category 7 like the other Designer series machines that WERE listed. The price was good, delivery swift. Couldn’t have done better. Haven’t used the foot yet as went on holiday then! Thank you team.
I received my order very fast
Overlocker feet set looks really well made and the overlocker I bought looks and seems very good.
I haven't tried out the feet yet, I cannot work out how to use them and I am hoping to find out from the company
I purchased this Jaguar overlocker to replace the one I already had, another brand, I have problems with both my hands, and I can’t bend my fingers from the middle joints, so I was having a really bad time trying to thread my other machine. Oh wow I wish I’d known about the Jaguar brand sooner, threading this overlocker is a breeze, even for me, just so easy. I did an online search and found GUR sewing machines and the price was fantastic and I got a set of extra feet too, bargain in my book.
Delivery was super quick and the machine was packed just great. I’m thrilled to bits with the service I received. Thank you GUR.
Great customer service - quick return phone calls and emails. Very happy with the advice from representative that I spoke to - very knowledgeable. New to overlockers but found this very easy to use. I have used on a few projects now and gives great professional finish. Threading is easy following the video on this site/ instruction manual and the clear colour coding on the machine. Quick delivery and good offer on threads and bag in bundle and with free feet this was a bargain. Overlocker was on sale so additional savings (especially as price went down the day after I had ordered and the company refunded the extra saving) Very happy sewer.
Brilliant company you deal with. Before buying the machine I had a few questions. My emails
were answered very quickly and I felt confident in placing my order-the machine arrived the next day. It is a super little over locker-thoroughly enjoying using it.
I was so impressed with GUR, their service is excellent. Ordering is easy and delivery was very quick. This was bought as a present and the recipient was very please. Thank you :-)
Easy to order, plenty of information when searching and ordering. Speedy delivery and very pleased with my new extension table and beads.
The buttonhole foot on my sewing machine pinged apart and I couldn't work out how to fix it so I looked online to purchase another one. The usual places were out of stock, then thankfully I found GUR Sewing Machines had one. It arrived promptly and is perfect. Thank you, GUR!
Fully satisfied with this company. I read a few reviews before ordering my overlocker. Delivery was within a few days and I had an email on the day to let me know the details. The packaging of the product was good. Arrived in good condition.
Love my overlocker, never used one before. Came with a DVD but we don’t have a player atm.
Found a utube video of a similar model which was very useful when learning how to change threads when the one’s sent with the machine needed replacing.
Would definitely buy from GUR sewing company again.
Such incredible service! I placed my order on Sunday afternoon and received my machine on Tuesday morning! The machine is just superb. I had a Janome overlocker for many years and with age, I found the threading becoming more and more difficult for my old eyes to see, so I treated myself to the air thread and only wish I had bought it years ago! I would highly recommend both GUR for prompt service and the Janome air thread 2000D machine!
I ordered the Janome 5270QDC on a Saturday and it was on my doorstep the following Tuesday. Everything was just as advertised. The machine comes with a large range of accessories including a quilting kit with a walking foot.
Excellent service - as expected from previous experience with this company when I bought a Jaguar overlocker.
GUR is a good company to order from. It was easy to place the order online and I was kept up to date on when my order would arrive. Another good thing is that they use DPD for their deliveries which means you will be given a 1hr slot of when your order will arrive.
Fantastic service received from GUR. I used the online chat pre purchase for some advice and everything was answered quick and efficiently. Sewing machine is as good as I expected being a quality Janome. Top service received thank you!
Fantastic service! Love,love,love my new Brother Sewing machine. Will definitely use this company again and recommend to all my sewing friends. Thank you so much!
Excellent service in every way. Machine feet were exactly as described and at a very competitive price. Delivery was quick too. No hesitation in shopping with GUR again.
Great service, phoned and spoke to Parma, gave us brilliant advice and we purchased a Jaguar Novum Supalock 488.
Arrived within 24hrs, worked straight out of box and has everyday use, and is brilliant. Because it front opens, thread is a synch. Highly recommend shop, Parma and the overlocker.