Thank you Gur Sewing, I’ve looked everywhere for my Trip Trap, I thought my search exhausted until your name popped up, my machine a jaguar099 model and it fits it, so I’m so happy,
Excellent service , kept you as a best agent, and when my machines need servicing , I will certainly contact you,
Best regards Marilyn Green
I was so glad to see that I could buy a replacement spool cap from this company. The website was easy to navigate and the payment process was simple too. I received my order within a week. The items were well packaged and arrived in perfect condition. I will certainly use this company again.
Excellent personal customer service when you call company for advice buy with confidence thanks again for all your help and advice with orders
I live in Greece and was visiting U.K., so needed urgent delivery
And you sure delivered
I ordered my machine online and received it the very next day. When I placed my order I was told I could split the cost over 3 or 4 months with PayPal. They explained how to do this. I applied for this offer and got approved straight away. As it was quite an expensive machine, this helped me very much. Their service is second to none. The machine itself is amazing. Very sturdy machine and very easy to thread. It comes ready threaded and has a dvd showing how easy it is to thread. Thank you very much to GUR sewing superstore. An excellent product and the best price available anywhere.
Sewing machine was delivered when stated. Arrived with no damage. Machine is great and easy to use. Used GUR as have used these before even though the machine was cheaper on other sites.
My experience was quick, easy and prompt. Should I need sewing machine items in the future I will certainly source them from yourselves. Janet
Equipment delivered on time, and fully working!
All good. The part was the right one, it arrived within the time stated. Would happily use again.
Helpful advice on which sewing machine foot to purchase for my machine and very quick delivery - always a bonus! Many thanks
I was delighted with my purchase: a gift for my sister, who wanted a selection of pure cotton threads. These completely fitted the bill - a great selection of colours, a very good price and extremely fast and efficient delivery. I'll be using the website again for sewing needs. Thank you very much indeed.
I am delighted with my machine and the quick efficient delivery from GUR. As a novice I found it very easy to use and would highly recommend both GUR and the machine I bought
Arrived quickly , bag was an absolute bargain .
Bobbins work well ,as usual great service
Bought this to replace my Memorycraft 1100. So pleased with it ordered Friday Delivered Saturday excellent service from GUR would certainly recommend to anyone wishing to purchase a new .
Cancelled order as delivery date changed and it was for a gift communication with seller was good. quick response and refund within 24 hours will definitely buy from them in the future.
I was dubious about buying online without seeing the machine first
Wow was I wrong , the machine is perfect for me I'm a semi experienced novice haven't sewn in years .
The machines amazing and such good value packed with extras and features .The deal was amazing , service first class and it was delivered the next day
First purchase with the company and my order arrived quickly. Happy with product and the communication I received. Will definitely buy from gur again
Great sewing machine for beginner or experienced dress/craft maker. Super fast delivery
Recommend this beautiful sewing machine. Great value ex display model yet still with 3 year warranty. No need for pedal and speed control which upgrades entire sewing experience. Would use company again for purchasing accessories. Transaction easy and efficient.
If I could give more stars I would. From the day I purchased my machine to the day I bought this bobbin case I have received nothing but exemplary help and service. I believe in giving credit where it is due and GUR have responded extremely quickly to email queries I have had, provided useful answers to the queries raised and despatched all orders very quickly. I cannot recommend highly enough and I won’t purchase from anyone else.
I have used gur a few times. Normally for my machine needles. Ordered on line. Paid and delivered quickly. Needles are janome which are for my 1600p machine.
What a service. Quick efficient . I received updates from order to delivery with goods arriving exactly as they said. All very well packed. I am so so pleased with my machine and additional items purchased. Would not hesitate in using again and recommending GUR.
Very impressed, excellent service and communication. My email queries were responded to promptly and was phoned backed straight away, very helpful. Would highly recommend. Thank you.
A brilliant and responsive machine. A good work-horse that will tackle all fabrics with a quick needle change. The top loading bobbin makes free embroidery more practical and the smallest zig-zag is a beautiful satin stitch that you can't do with all machines. I bought these machines for school so if 200 pupils can bash away on them for 3 years with no ill effects, it's going to be a trusted bit of equipment for many years.
Beautiful Fabric I have bought 4 of these and made as Christmas gifts,
I hope you will get more in next year.
Customer service was excellent! I purchased a foot for my sewing machine having verified compatibility with my model on your and the Brother website
When I contacted you because it didn't fit, you referred the issue to Brother who said it was the wrong item. You replaced with the correct item and asked for confirmation it was correct so you could update your website.
You were very helpful throughout, and kept me informed of actions taken to resolve a problem caused by Brother.
Sent the wrong one first time but quickly rectified the situation following a phone call
It was actually very nice to be able to easily contact someone to discuss the issues
Very good service highly recommend there was a small fault and it was small a little plastic but at broke off they collected it and replaced it in 48 hours I cannot rate this company enough brilliant service and well worth the money
Brilliant service and speedy delivery.
Iron is amazing quality and irons beautifully.
Very happy with this extension table. great fit and well made. I highly recommend this item as it makes sewing anything a lot easier.
The sewing machine is wonderful - I can’t believe the great price for the package that you offered! Thank you also for such wonderful customer service. When the machine turned out to have a factory fault, you called me to apologise and immediately shipped a new replacement and collected the old one with no fuss. Wonderful, trustworthy company to buy from.
Just what I needed and arrived fairly quickly. Helps with sewing in straight lines when quilting fabric esp for a newbie as myself!
Very happy with the purchase Led pointer light from Gursewingmachines.com
Item was well priced arrived quick and has made my projects easier .
Highly recommend this company
I absolutely love my Brother Innov-Is Stellaire XE1. It stitches out beautifully and the built in designs are awesome. I saw this machine advertised but thought it was out of my price range. Brother 0% finance helped me to buy the machine of my dreams. It is worth every Penny.
The walking foot is just what I needed for my jersey makes. I have shopped with GUR three times now and have always been impressed with the prompt service. My husband originally purchased my Jaguar sewing machine from them as well (which is amazing) and he said it also arrived very quickly. I had a query regarding one of my orders and my email was answered almost immediately and was sorted out straight away. I would have no hesitation in recommending GUR.
When I first ordered these bags I thought they were expensive. But having received them I can understand why. Th equality of these bags are excellent, I have the Brother V5LE and needed a bag to store this machine and all the parts, especially the embroidery bits when I go to a sewing retreat. This bag is perfect, the pockets are excellent, Brother have thought of everything when packing the machine up. GUR as usual gave a excellent service delivering it to me, Thank you
I would not hesitate recommending this bag
They are so great ! Recently I sold my Pr670e to get the 1055x and first time in my life I've started to use Snowman stickers. Hooping has become so much easier. I just hoop and don't bother about having the design in the middle, machine finds the design and turn it by itself. Such a help and time saver. Thank you GUR for fast service as usual I can count on you ❤
Great service - items as described and arrived quickly and well packaged. Will definitely use GUR again.
I'm very happy with my new overlocker. Delivery was very fast and the service from GUR was excellent
Purchased my machine late on a Sunday afternoon, arrived on my doorstep at 8.15am on the Tuesday, Great service. Great price super fast delivery. Have not been able to use the machine yet as I am waiting for eye surgery, very soon. Will be happy to review machine at a later date.
I’m getting use to my overlocker and it’s brilliant I’ve had a overlocker for many years and thought I would upgrade it for one that stitched as well as just overlooking, and I really love it.
Person I talked to the telephone when ordering my sewing my sewing machine very pleasant and helpful and the sewing machine was delivered promptly the next day. No problems learning to use my new sewing machine.
Baught this machine,fabulous price ,easy to thread would definitely recommend 100% Brilliant service from Gur will definitely order again.x
Excellent service with next day delivery. The machine was purchased for my daughter and she is very pleased with it.
My embroidery hoop arrived very quickly and was well packed. It was exactly as I ordered. I have had no issues with this company and would use them again.
Great service GUR, ordered late at night and the machine was delivered within 2 days. I have purchased machines before from GUR and they have never let me down. I thoroughly recommend them.
Always very helpful when your not sure on what spares and accessories you need for your sewing machines.
The part arrived quickly in the post and sorted out the threading problem right away , it required a bit of skill to fit but once on the machine it worked perfectly .
I unfortunately had to cancel my order however GUR were efficient and professional and handled this beautifully fir me.
Perfect experience from order to delivery. My new hoop is exactly what I needed.