TESTIMONIALS

The sewing machine is wonderful - I can’t believe the great price for the package that you offered! Thank you also for such wonderful customer service. When the machine turned out to have a factory fault, you called me to apologise and immediately shipped a new replacement and collected the old one with no fuss. Wonderful, trustworthy company to buy from.

Just what I needed and arrived fairly quickly. Helps with sewing in straight lines when quilting fabric esp for a newbie as myself!

Very happy with the purchase Led pointer light from Gursewingmachines.com
Item was well priced arrived quick and has made my projects easier .
Highly recommend this company

I absolutely love my Brother Innov-Is Stellaire XE1. It stitches out beautifully and the built in designs are awesome. I saw this machine advertised but thought it was out of my price range. Brother 0% finance helped me to buy the machine of my dreams. It is worth every Penny.

The walking foot is just what I needed for my jersey makes. I have shopped with GUR three times now and have always been impressed with the prompt service. My husband originally purchased my Jaguar sewing machine from them as well (which is amazing) and he said it also arrived very quickly. I had a query regarding one of my orders and my email was answered almost immediately and was sorted out straight away. I would have no hesitation in recommending GUR.

When I first ordered these bags I thought they were expensive. But having received them I can understand why. Th equality of these bags are excellent, I have the Brother V5LE and needed a bag to store this machine and all the parts, especially the embroidery bits when I go to a sewing retreat. This bag is perfect, the pockets are excellent, Brother have thought of everything when packing the machine up. GUR as usual gave a excellent service delivering it to me, Thank you
I would not hesitate recommending this bag

They are so great ! Recently I sold my Pr670e to get the 1055x and first time in my life I've started to use Snowman stickers. Hooping has become so much easier. I just hoop and don't bother about having the design in the middle, machine finds the design and turn it by itself. Such a help and time saver. Thank you GUR for fast service as usual I can count on you ❤

Great service - items as described and arrived quickly and well packaged. Will definitely use GUR again.

I'm very happy with my new overlocker. Delivery was very fast and the service from GUR was excellent

Purchased my machine late on a Sunday afternoon, arrived on my doorstep at 8.15am on the Tuesday, Great service. Great price super fast delivery. Have not been able to use the machine yet as I am waiting for eye surgery, very soon. Will be happy to review machine at a later date.

 

I’m getting use to my overlocker and it’s brilliant I’ve had a overlocker for many years and thought I would upgrade it for one that stitched as well as just overlooking, and I really love it.

Person I talked to the telephone when ordering my sewing my sewing machine very pleasant and helpful and the sewing machine was delivered promptly the next day. No problems learning to use my new sewing machine.

Baught this machine,fabulous price ,easy to thread would definitely recommend 100% Brilliant service from Gur will definitely order again.x

Excellent service with next day delivery. The machine was purchased for my daughter and she is very pleased with it.

My embroidery hoop arrived very quickly and was well packed. It was exactly as I ordered. I have had no issues with this company and would use them again.

Great service GUR, ordered late at night and the machine was delivered within 2 days. I have purchased machines before from GUR and they have never let me down. I thoroughly recommend them.

Always very helpful when your not sure on what spares and accessories you need for your sewing machines.

The part arrived quickly in the post and sorted out the threading problem right away , it required a bit of skill to fit but once on the machine it worked perfectly .

I unfortunately had to cancel my order however GUR were efficient and professional and handled this beautifully fir me.

Perfect experience from order to delivery. My new hoop is exactly what I needed.

Competitive prices and great service. Order arrived two days after being placed. Helpful and friendly advice.

Very happy with my new machine, the functionality is exactly what I need. The service from GUR was really good. I had some questions before I placed my order and they were answered quickly and very informatively.

I also purchased from GUR because I bought my overlocker from them a few years ago and the service then was also excellent, so I have no hesitation in recommending them.

GUR had what I wanted and when I wanted it - brilliant service - thank you

This was the only Company I found that offered products by the Janome code. This gave me confidence that they were the genuine article. Delivery was fast.
The foot control is sensitive to touch and gave better control over the machine.
Customer service was first class.

The most expensive machine I have ever bought and so pleased. It is so quite to use and smooth taking the fabric gentle. So many different function and much you can do.
Delivery was fast. I would highly recommend to everyone.

I’m new to sewing, so I contacted GUR for advice on which machine to purchase. I think, I spoke to Palmer he was knowledgeable, helpful and really recommended a machine suitable for my needs. I liked the way he did not try to convince me to buy an expensive machine. In the end, I did go for the A150 only because they had an irresistible deal. Order on Thursday afternoon and arrived the next day as promised. I received exemplary service and I would definitely use the service again. I only wished they were based nearby. Oh yeah, the machine is fantastic, although I haven’t use all the feet or features, it’s easy enough for me to use and also a lot for me to learn. I hope this machine last me a long time. Thanks to sales and packing team who also ensured my additional item was packed at the same time. Thanks again.

I recently purchased this machine and I’m extremely pleased with it. It is very robust and has a large work area in the hoops. The on-screen editing function is excellent. I particularly like the fact that the embroidery hoop bar is not sticking out of the end of the machine but contained within the throat area, making it ideal for using in a smaller space, although the machine comes with a large extension addition to use with the huge biggest hoop. The team at GUR were very helpful and my machine arrived within 24 hours. Highly recommend both machine and dealer.

I purchased this from GUR as I had, through my own fault, damaged the original on my Brother V5LE. My husband fitted this for me, following a video link provided by Brother Customer Services, and although it was a fiddly job it worked perfectly. I would certainly recommend to anyone needing to change theirs.

Very easy company to deal with. This is the second machine I have purchased from them and I know that the purchase wil be trouble free.
The website is very eay to navigate and complete a purchase. The machine was then delivered the following day.

I bought this for my wife as an early birthday present, although her birthday is in November so I will have probably forgotten by then and buy her something else. She asked for this as her other one was not working as well as she wanted. This one I have been informed works seemlessly (no pun intended) and she is very happy with it in general. The one comment she did make was that she was surprised for the price that a trim tray was not included.

After being sent the wrong sewing foot this was quickly corrected. I then found I had ordered the wrong foot. After sending this back I ordered the correct foot and was refunded very quickly. So thank you GUR for your excellent service I will be ordering from you again.

I would highly recommend this company. Ordered my overlocker Early hours Friday morning, was expecting delivery following Monday but it arrived on the Saturday. Fabulous service and great machine, even for a newbie like me

Good service - item ordered was not available so chose another by telephone and also changed the delivery address.

Great Brother machine, im very pleased with my overlocker, it does everything it says and the stitching is clean with great tension mangement.
it is a bit noisy but most overlockers are so it was expected, the free arm is an excellent feature and it is very easy to thread.

Amazing customer service! Love the machine and can't wait to expand my  wardrobe. Definitely recommend GUR.

Very fast response to order. Delivery information very clear. Very well packaged and arrived without damage.
It is for my Granddaughter as a present. I can't wait to see her creations with this overlocker. She is so creative.

prompted by the GBSB programme realised did not have the stitch in the ditch foot placed this order and very promptly received my item great service

Very pleased with my purchase. Excellent service and next day delivery.
I have purchased previously which is why I chose GUR again for this purchase and will no doubt use them again.

I couldn't be more delighted. From placing my order on line to delivery the next day there was no hassle.
Highly recommended for superb 5* service.

This company are amazing, I was missing my free gift which was worth quite a bit. I emailed and within two days it had arrived at my house🤩

Considered purchase,but worth every penny bought unbranded similar item definitely not the same quality.
Delivered next Day.
Excellent service as always.
 

Very happy with this machine. Straightforward to use. Came with a good amount of accessories.
Delivery was very fast.

The goods arrived, but you sent the wrong needles, replacement arived no problem with a return label, to return the incorrect needles.

Brilliant outstanding service and quality product!
Delighted ⭐️⭐️⭐️⭐️⭐️

Excellent iron. Easy to use (I have RA and it makes my life so much easier) good instructions with it, an extra long flex. ideal if you are limited with plug sockets.
I have used GUR several times in the past and have always had excellent service from the company. Their customer service is very helpful and knowledgeable too. usually next day delivery, bonus.

I am always super pleased when I do a purchase at Gursewingmachines. They are indeed very nice people not just the odd staff. They are all nice and caring and take time to listen and do their upmost to meet my most unusual or odd requirements. I always do repeat sales because of their competitive prices and amazing customer service. It should not be like this but they are the few exceptions to the customer service I have experienced over the phone. I recommend them highly.

Telephone assistance, on several occasions, has been absolutely superb. The assistant was extremely knowledgeable and helpful. The item was delivered very promptly. I will continue to use GUR in the future

Thank you for a very useful demonstration on Whats App. Palma aswered all my questions and a demonstration which made me more confident to buy an overlocker. One of the best customer services that I have had!

Upon enquiry about suitability of this foot for my machine, the pre-sales service I got from GUR was excellent. The Husqvarna Viking Designer Brilliance 80 wasn’t listed, but I’d assumed (correctly as it turned out) that it would be category 7 like the other Designer series machines that WERE listed. The price was good, delivery swift. Couldn’t have done better. Haven’t used the foot yet as went on holiday then! Thank you team.

I received my order very fast
Overlocker feet set looks really well made and the overlocker I bought looks and seems very good.
I haven't tried out the feet yet, I cannot work out how to use them and I am hoping to find out from the company