TESTIMONIALS

The entire experience of purchase from these guys was positive. Delivery was delayed but that was not the fault of GUR. Overlocker is so easy to use and the difference it’s made to my sewing is huge.

I am very pleased with my purchase. GUR are a great company to deal with. They always answer queries in a prompt friendly manner.
The machine arrived next working day. I used it a couple of days later, as wanted to give it my full time and attention.
It hemmed stretch material like a dream.
It came pre threaded, but I have since threaded it myself, which was easier than threading as overlocker, although I do have the hang of that particular machine now.
I am looking forward to making lots of items and giving them a professional finish.
The machine was on offer and it came with a free carrier, which is brilliant for transporting and keeping machine dust free.
Highly recommend GUR.

Not the best experience in the world. Product was out of stock and the email explaining this arrived in my spam folder so I didn't see it until I rang to ask where my order was!!!

GUR REPLY.

Sorry, we emailed you the delay in the product from Brother Uk, also when the order was made the website also stated the product was out of stock and there would be a delay in dispatching the item.

We did our best

I am delighted with my sewing machine and with the ease with which I was able to order it. The next day delivery was especially brilliant. Thank you for making it such a pleasurable experience.

What a fantastic company to do business with. Everything went smoothly from start to finish. I'm delighted with my sewing table and would not hesitate in recommending GUR Sewing Superstore.

I went to the NEC in Birmingham for the Festival of Quilts; I was impressed with the whole day.
The stall for horn furniture was also there, and they had the sewing chair. I had been looking at the chair online, but there were a few negative comments about the comfort, so i had a sit-on one, and i found it comfortable compared to the office chair at home.
I have an account with GUR Sewing Machines. I bought my Novum longarm from them, and the service I have received on all my purchases has been excellent; if there is a problem, they email straight back or call,
And the luxury of paying over a few months, as the chair is expensive, but you get what you pay for; I bought the one that can go high as I have a bad back and thought when I am at my cutting table, I would be a lot better off not having to stand for a long time. So, if you are considering buying this chair, I recommend the Horn sewing chair

I am so pleased with this table it's perfect for the space I have. It is sturdy and well made. My husband assembled it and was impressed with the the high quality fixings. My machine fits in perfect with the perplex inset, which sits on metal pegs not flimsy plastic ones. The table and chair I ordered at the same time work great together.

My husband saw this on your website and thought it would be a good fit, as I was looking for a new machine. Checked it out as machine site were new to me. Using the site was easy straight forward and quick once placed my order was quick to arrive. On arrival machine was as described and on using exceeded my expectation. Still learning with it but over the moon with it ,can give more info when I've used it more. Also received a courtesy email making sure it arrived which was a nice touch. Looking forward to my new relationship with GUR

Absolutely delighted with my order excellent price great service very fast delivery I would definitely recommend this seller

Great prices and products.
Service excellent. My order delivered within three days but the courier went to the wrong address so it was refused. Rang GUR that afternoon who chased the delivery for me, delivered the day after.

I was absolutely delighted with the very helpful service and quick delivery from GUR. I would recommend them highly.

I was looking to buy a new sewing machine and after a lot of research I decided on buying from GUR. I contacted them with a couple of questions and their response and service was brilliant. The machine I bought was the Jaguar 405 and I couldn’t be happier, it’s a great sewing machine, smooth running and has lots of additional facilities my old machine doesn’t have. I would highly recommend GUR, service and delivery was exactly what is expected from a reputable supplier. Thank you.

I was looking for fabric and this website caught my eye.
I was impressed to find so many options. I entered a search for pink fabric and was not disappointed. The choice was so good that I purchased two different fabrics. The price was reasonable.
I received an email to show that my payment had gone through and then another email to let me know that my fabric had been dispatched.
When it arrived I was very pleased with how good the fabric was compared with the website and how good the quality was.
In light of that purchase, I have bought more fabric from GUR.

I am very pleased with my new machine. After a tentative start, I soon was able to make progress with help from Palma at the support team. I appreciate the extended space between the needle and the arm which enables more bulky sewing easily. The added level space of the optional surround table is also helpful in keeping the material flat and easy to manipulate. I am now progressing to free embroidery which I have done before and have had no problems transferring to my new machine.

Excellent service, received a phone call beforehand to confirm which day delivery was best and instructions of where to find us was carried out perfectly. Overlocker purchased has been a good investment already and easy to use. Will be first port of call if a new sewing machine is needed. Thank you.

I found exactly the machine I wanted and at a very good price. I was kept informed with delivery updates, and the machine arrived very carefully packed in good time

We’ll pleased with all aspects of the product and service and delivery
The wife’s really chuffed many thanks
R Forsyth.

Have had my new machine for a couple of weeks now. Really lovely very quiet and smooth. Does all the things you need especially the thread cutter push a button and bingo ends all cut of. My only moan is the flimsy dust cover that won't last.very long.

If you are undecided don't be the service was great ordered one afternoon arrived the next morning.

I was using it in less than 24hours.

Thankyou GUR.

This is the second time I have bought from you. I'm a very happy lady.

Absolute spot on customer service. Phoned up to ask if they could post it earlier (the website hadn’t let me select an earlier date). Needless to say I would highly recommend GUR sewing machines.

What an efficient company. Used them for a second time for a part for my Brother sewing machine. Order one afternoon received early morning the next day, what a service. Thank you

Great machine. Decided to buy one to make my projects more professional. Learning from You Tube. Can't fault this company, ordered one day delivered the next. Thank you

Never used an overlocker before choose this one as it can do a few different stitches and I’m very pleased with it, there is a video on YTube which explains threading & other things which is fantastic to refer to, I did need support as I thought it didn’t work but I had threaded it incorrectly when I changed thread colour & GUR responded really fast, it came with extra feet & a good quality bag to carry it in & comes already threaded I would definitely recommend this.

Excellent service from GUR Sewing Machines as always. Highly recommended and my go-to for finding sewing machine spares that few other places seem to have

I spent some time looking for an overlocker that is the right price and would give me a professional finish to my garments. I sew as a hobby so did nt want to spend too much and needed information on various machines in order to compare the different models.
I found the GUR web site very helpful and the prices were within my budget.
I placed my order and it arrived the next day..
I am very happy with the machine so far, I just have to master threading it up.

I have bought products from GUR previously and was extremely satisfied with my purchases. My order was easy to place and arrived quickly.

I bought this machine to replace a very old Toyota. It took me a while to get my head around everything this overlocker would do. Having experimented with both woven and stretch fabrics I can only say how impressed I am with the quality and functionality. It does everything I need for making clothes with a proffesional finish for both adults and children in my family. Excellent value for money.
I spent quite some time comparing machines and, only having a small budget, am so pleased I bought this one. After sales service has been brilliant. I encountered what I thought was a problem so emailed GUR customer service. Realising that the problem was down to my ineptitude I immediately emailed them back. Their response was fast.
Well done! I would not hesitate to come back for other things I may need.

Super overlocker. Easy access to the lower looper!!
The machine is solidly built, all metal. I am very pleased with it.
I am not too impressed with DHL deliveries, but I did get the machine. They don't do weekend deliveries.

The purchase of an embroidery machine for my wife was uncomplicated and delivery was extremely prompt. Customer service was excellent and the machine has turned out to be a complete success. Thank you GUR.

Very impressed. With an easy to follow website I quickly found what I was looking for.
My order arrived promptly with the spare part I needed.
Excellent service. I highly recommend this company.

I purchased a sewing machine last year through Gur Sewing and it was dispatched quickly and the customer service was amazing so when I needed to purchase a second embroidery machine it made sense to purchase again through Gur. I received a couple of phone calls keeping me up to date with the progress of the machine. The delivery driver was able to deliver around my schedule and was so friendly. Overall a really good experience so when I need something in the future I will definitely be using Gur again!

I have been impressed with the Novum Pro Q9 Long Arm Sewing Machine. The delivery was fast, the packaging perfect and the machine undamaged and ready to go. I needed the machine as a portable unit for sewing canvas boat covers. I am not professional, but own two boats that seem to have a lot of canvas! I have just replaced a window in one of the covers and the machine coped very well. I have had to do a slight modification as my sewing twine comes on a 5000m cob that does not fit the machine, but the fix was easy. I have an Adler heavy duty machine set up in my garage, but that may be obsolete now.

The Novum Walking Foot is still to be judged. I am not wholly convinced it is an improvement on the standard foot although maybe I am being unfair as it was working on plastic see-through material and probably couldn't get a proper grip - we shall see.

I hadn’t used a sewing machine since school, so I wasn’t sure which one to go for. I asked the chat line for advice and they were brilliant, they gave me a list of 4 machines that would suit a beginner and I chose this one. It was within my price range and it does everything I asked for plus more, which means as I get more experience using this machine then I can expand on my use of designs and stitches.
I love the way the machine threads it’s own needle , which makes my life simpler and the fact that you can speed up the machine and slow it down means that I can start slow and speed up when I get more confident.
I have made an apron for my first project ( started with an easy project) and then I’ve made a hobo bag ( which I was extremely proud of) this machine has been a joy to use.

Great service. Overlocker received quickly and exactly when promised. Well packed with all the extras. Came pre-threaded for ease and I could start sewing immediately. Plenty of time to get to know how to thread it! Thanks!

A wonderful sewing machine, I have terrible arthritis in my hands and feet, and this machine has allowed me to continue

My love for sewing, I recommended this machine to a friend who also has arthritis and she bought one too.
Highly recommend, arrived very quickly. Thank you

Ordered on a whim following a recommendation of this machine in an online sewing group. Great company to deal with. It was processed and shipped before I had time to worry about the fact I’d got to tell my husband I’d bought another sewing machine and it arrived the next day! So quick and easy to set up I was sewing in minutes. I bought the display model but you wouldn't have known the difference from a new one. I would definitely buy from them again - first class service and a great product. Thanks!

I have purchased a Novum overlocker from GUR recently. The order was easy to make, it was delivered promptly and the machine is such good value for money. The reason I chose GUR as opposed to the manufacturer was that the warranty was extended by 1 year.

I could not be happier with my purchase and I would highly recommend this company.

Purchased this particular model on the recommendation of a friend. GUR offered the best price I could find online. Arrived the next day on a free delivery basis.
Not had the opportunity to use it yet but customer service was very good.

Such a small component.
But saves the bobbin jumping and tangling.
I was delighted how easy it was to use the website and the part was delivered within the tineframe.

Ordered this machine to replace my basic singer.
Things I love about this Jaguar:
1. Speed control
2. Threader
3. Easy switch between most common stitch types
4. Stitch width and length
5. Compact size of the machine works well in my small working space

Things I didn't like:
1. Wider free arm and uncomfortable positioning of the storage box for presser feet etc. You need to take it off completely and the flap opens and everything falls out
2. Space on the right is on the smaller side

Overall I'm very happy with my purchase, very good value for money in my opinion.

Machine works well, need to learn to use it properly now. Additional feet will come in handy for some projects. Did not receive the free bag that was advertised as coming with it.

GUR REPLY:

Thank you for the review, sorry when order made there was no FREE bag advertised with this product only the FREE feet.

I was very impressed by how easy it was to order the product I wanted and the quality was exactly what I expected 👌 the delivery was within a week which was very appreciated as I needed the replacement to finish a number of quilts I’m making for a charity project I’m running with my community group

Delivery was quick and convenient as I could choose a day I knew I'd be home
I haven't done much with my overlocker yet since getting it other than set it up and test it, but it came really nicely packaged and all in good condition, very excited to have this!

After a postage issue, (not GURs fault) that GUR resolved very promptly, I took delivery of the Novum Pro Q400 sewing machine. I'll be honest, it's not a brand I know anything about so did take a punt - and I am so glad I did. What a great machine!!
Feels sturdy in use and is relatively quiet compared to my previous machines.
Even today, it's quilting a baby quilt quite happily without a walking foot, but I will be getting one soon.

The only cons for me, are that it doesn't have a serpentine stitch which is my favourite quilting stitch and that you can't move the needle manually.

Give Novum brand a try, you'll be pleasantly surprised

Excellent customer service and it was good to be able to choose the delivery day.
My new Brother A65 is brilliant! I'm so glad I decided to upgrade my old machine. I had decided on a Brother machine and they have plenty to choose from with lots of information about each.
Being able to pay by PayPal with them really helped.

I flipping love this machine! I’m now addicted to embroidering things and my kids love the Disney stuff I’m making.
Easy to use (much easier than I was expecting). If you download the app you can get even more designs.
100% recommend.

GUR were great, and would recommend them as a retailer.

I am really pleased with the brother overlocker I received today. The dvd I watched explained all I needed to know and more. Thankyou for the speedy delivery.

Please inform me how I register the warranty
I am disappointed I didn't receive the bag as advertised

GUR NOTE:

The overlock bag is coming direct from Brother which could take a couple of days, sorry for the delay

Excellent fast service from GUR as usual,

This is a great foot and will work very well for repairing stitching on an awning and sewing on piping.
The one issue I did have with the foot was that it needs to align with the feed dogs, so the screws at the back of the foot had to be adjusted and they were very stiff. I watched a very useful You Tube demo from Janome Canada and voila it worked.

I was aware when placing the order for the Trolly it was being sent directly from Brother, received an email 2 days after to update me these were out of stock and advised delivery of a month later, I agreed to wait and 4 days later it arrived! Great customer service, I purchased my machine from them over a year ago and they were amazing then which is why I returned, Thank you

Quality products, easy to Oder online, good communications, estimated delivery time with tracking too, well packaged, everything the customer has come to expect - thoroughly recommend, Thankyou for great service to GUR and all staff

Great service and free next day delivery. Couldn't be better.
Machine as described and arrived safely. Would definitely buy from here again