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5 Star3481
4 Star1309
3 Star24
2 Star6
1 Star22

Great service, phoned and spoke to Parma, gave us brilliant advice and we purchased a Jaguar Novum Supalock 488.
Arrived within 24hrs, worked straight out of box and has everyday use, and is brilliant. Because it front opens, thread is a synch. Highly recommend shop, Parma and the overlocker.

Ms Stephanie Walker
30th April 2021

Very speedy delivery! I purchased an ex demo and it arrived ‘like new’.
Absolutely love this machine. The extra features such as auto thread trim and needle drop are such simple yet such useful things to have. I’ve already sent many hours discovering all the other features and stitches!

Mrs Fi Goodman
27th April 2021

I have brought two machines in the last 12 months from GUR and the service and aftercare is exceptional. I had the Innov-is VQ2 personally delivered in time for my anniversary which was a lovely touch. The machine is amazing and very quiet.

Susan Hammond
21st April 2021

I ordered 3 m of fabric, which was reduced in price. Unfortunately, GUR had just two metres in stock, and advised me promptly. Having said I would have two metres, GUR refunded the difference in price, and sent the fabric - there is actually just over 2.5 metres, probably enough for what I had in mind, so I was delighted.

Sharon Butt
20th April 2021

I cannot fault the service provided by GUR. They delivered as promised and staff were exceptional especially Palma. I bought a Jaguar 401 to complete an existing Jaguar overlocker 489. The DQS 401 is compact and sews beautifully. I initially ordered an ex model which had a missing thread guide, it was collected quickly for a replacement. Palma was really helpful.

15th April 2021

Good quality, service good,
Disappointed that I didn’t get small info leaflet with it to give how and ideas how to use, I’ll look on internet 😔

Rita Burchett
15th April 2021

The bobbin case was a perfect fit, despite being an older machine.
The Christmas apron is beautiful and I am looking forward to making it up.
Thanks to all at GUR for great service and good prices from a very happy customer.

Mrs Della Black
14th April 2021

Amazing machine! It’s my first overlocker and I without a doubt made the right choice. So easy to thread (watch the GUR video) and use, couldn’t be happier! Amazing price too.

Miss Erica Hadley
12th April 2021

Great customer service; sorted out a manufacturers problem with the machine (not GUR's fault) with no quibbles or additional expense. Really quick delivery by courier.

Mrs Janet Padgett
09th April 2021

Everything went very smoothly. We know that the delays in this time are not your fault and all is well we now have the part and I am able to get back to sewing again.
Jennie Porter

Mr Christopher Porter
09th April 2021

Order received in a timely manner.
I was a bit concerned when I received the part. It was a replacement for one I had broken. I called for advice. The person who answered was very knowledgeable and listened to my concerns and understood what I was asking. I was reassured and I am now back happily sewing. Thank you .

Mrs Christine Potts
07th April 2021

Excellent,quick delivery. Items for my janome mc 6700p arrived earlier than I expected and in perfect condition. Would definitely buy from GUR Sewing again.

07th April 2021

My machine was a birthday present and I am thrilled with it. I have taken my time reading the instructions and learning how to thread it up. It wasn’t as difficult as I had envisaged. Today I started making an outfit for my great granddaughter and having the overlocker helps to give a more professional finish. The dvd was helpful to view before I started. The machine is quite solid and well made which means it does not move around when in use.
The machine arrived promptly and well packed. I have no hesitation in recommending GUR asa company and the Jaguar Overlocker.

Mrs Lindsay Scrivener
06th April 2021

The best service I’ve had in a very long time. They take time to ensure that everything is a good as it can be. Any problems are very quickly sorted.
Delivery is very fast. I really cannot praise GurSewing Machines enough.

Paulene Doyle
06th April 2021

Excellent speedy service and great communication.
Will definitely use you again.

Miss Vicki Pugh
29th March 2021

After a lot of deliberation over which overlocker to buy I decided on the Jaguar 489... I love it! I've used it a few times and it's brilliant! I've even re-threaded it! There's a video in the info about the machine which shows you how to do it-very helpful! Highly recommended! 🧵🪡

Ann Downham
29th March 2021

I am absolutely delighted with this overlocker it is my first one and I love how easy the front is to open and use. The delivery was amazing less than 24hours!!! Definitely recommend this machine.

Anna Povey
27th March 2021

Amazing product so easy to use even if you were a beginner. Delivery was quicker than stated cannot fault this company service. Will definitely be using them again for other parodists. Thank you GUR Sewing.

Mrs Debbie Prior
27th March 2021

I’m loving working with my new machines. The advice from GUR was invaluable in choosing which to buy. It’s my first time with an overlocker and just as I was told I’m wondering why I waited so long to purchase one.
Very quick delivery.

Mrs Carol Megahy
26th March 2021

GUR is a company that delivers on:
Excellent Customer Service
They have expertise and Knowledge on the products that they sell.
Prices are excellent and good value
I cannot fault this company or their staff in any way shape or form.
They are the best and they honour the contracts that they enter into with customers.

If I can praise one man it would be Palma He has gone above and beyond to make my experience fantastic.
I have several of their machines and they all are extremely good.

Josephine Browne
24th March 2021

The service was fast, delivered exactly when promised with good communication, the machine arrived well packaged and in perfect condition and I am really enjoying using it. It is a significant upgrade from my last machine, I can't believe how much easier it is to use. It was a good price and combined with excellent service I wouldn't hesitate to recommend GUR. Thank you.

Mrs Julie Evans
22nd March 2021

Purchased software to use with Janome Atelier 9. Much easier to use than previous software I had for old machine. I'm enjoying learning to use it and creating designs to embroider.

Mrs Chris Abbott
22nd March 2021

Love this machine! This is an upgrade from the Janome 9700 for me.
So far I've used for dressmaking and embroidery. It's brilliant !

Mrs Chris Abbott
22nd March 2021

I have been looking for a machine for a while. A friend recommended to get the Brother Innov-Is 15. This machine is great for beginners and those who are experienced. It is quite easy to set up with a clear step by step instruction booklet with diagrams. A great little machine for sewing enthusiasts. The machine has 16 different stitches and comes with a variety of different accessories too. It also has a 3 year warranty. A great buy- thank you Gur Sewing.

Gumi Chana
22nd March 2021

Had been looking at Jaguar overlocker s due to the front opening ease of threading as I have bad arthritis in my hands and have been unable to use other ones. Rang for advise and staff were fantastic in helping me decide which one which best and actually saved me quite a bit. Machine is fantastic and we as delivered the next day! I am new to using them as couldn’t even thread one, but am now a complete convert. So simple to use and beautiful stitching. Service from GUR was fantastic, highly recommend!

Jennifer Perrault
18th March 2021

Thank you all at GUR, especially Palma who dealt with my enquiry and subsequent purchase. I wanted to buy a Janome M7 as a surprise present for my wife, just the UK price was more than I could afford. After much searching, I was incredibly fortunate to find one on GUR's website as an Ex Demo clearance machine. Palma took the time to accurately and clearly answer my questions, offering to send photos of the machine for me to see it's "as new" condition. I was extremely impressed by the attentive and professional service that I received from GUR. It was an easy and confident purchase for me and I'm very grateful for the help that I received. The M7 was delivered safely and quickly and was exactly as described. My wife was extremely surprised when she saw the size of the box, and even more so when she saw what was in it!!!. I'm so pleased for her, it's an amazing sewing machine. I have no reservations in recommending GUR Sewing Machines and would gladly use them again. Many thanks from a very happy customer and his beaming Wifey.

Mr Tim Corner
17th March 2021

Positive experience kept me informed about my order slightly different to my original needle plate but still works as good as my original tested it out on embroidery and works fine all in very pleased

A Branson
16th March 2021

Easy to order, very good quality products and fast delivery service.
I have ordered from this company before and I have returned to them for the above reason.
Would highly recommend this company

Jackie Goodwin
12th March 2021

Website a bit hard to get through but once i found
What i needed the paying was straight forward
Very fast postage .

Mrs Sharon Merricks
11th March 2021

Thank you for the very quick delivery of my embroidery hoop. The size of the hoop makes it ideal when sewing smaller designs thus saving fabric/stabiliser. I do not always want to use the very large hoop that came with my machine.

Mrs Blenkinsop
10th March 2021

I ordered my coverstitch machine through recommendation on a sewing group. The website was very easy to look through and order I was very impressed with the speedy delivery i ordered in the late afternoon and it was delivered to my home before dinner time the next day not even 24 hour after I ordered that’s what I call fantastic service by the way I love my machine so easy to thread works like a dream. Will definitely come back to this company if I need anything else thanks Gur

Linda Scott
09th March 2021

Excellent customer service, good communication when they could not fulfil my order in one lot, speedy delivery of machine parts, happy with my order. Highly recommend GUR , will use them again!

Jacqueline Mcmaster
08th March 2021

So happy with the advice and great service when buying my overlocker from Gur, i ordered a piping foot for it which came with more great service , many thanks Gur.

Sally Anne Drake
05th March 2021

Excellent service - my purchase arrived really quickly. Also helpful staff - during the placing of my order I 'lost' the order page but was able to use the chat facility on line to confirm that my order had been placed.

Mrs Eirian Jones
03rd March 2021

I love my new Overlocker! Thanks for the guidance, helped with making my choice. Super quick delivery too! Would certainly recommend.

Mrs Michele Lynch
03rd March 2021

This is a great piece of kit, fits perfectly onto the Janome HD9 and makes freehand machine embroidery or free motion embroidery a breeze. High quality, well built, sturdy item.

Julie Stanley
03rd March 2021

Great service, ordered online and machine arrived quickly. I like the email query service so any questions I had were answered quickly. I have confidence that should I have any questions about my purchase in the future I would be able to contact GUR and they would be happy to help.

Ms Jan Phillips
03rd March 2021

5 stars for the product but only 3 for packaging. The items received quickly, which was great. Unfortunately the needles had come out of the holders and were loose in the packaging. I managed to find them all without them being damaged or bent and without pricking myself, but was disappointed that this had happened.

Ruth Crabb
02nd March 2021

Have just purchased Jaguar 377 after not sewing for many year was quite unsure as to what to get but after chatting online with Steve I finally made up my mind many thanks looking forward to getting back into making my own clothes again.

Miss Elaine Turner
01st March 2021

Amazing delivery,in just under 24 hrs. Had a little dabble,the stitch on this machine is better than factory ones I work on. Very sturdily built it doesnt wander across the table at all like alot do. Last year i bought a jaguar 403 sewing machine which is also worlds away from a machine i had years ago which i never could get right so it stayed in the cupboard til i gave it away. I would certainly recommend these jaguar machines i think they are exceptional in performance and price. I don't think I would look any further than gur if you are looking for a new sewing especially if you want it super quick. I know where to come when I'm ready for accessories I may need for both machines.

Mrs Michelle Bell
27th February 2021

Great machine. It’s my first overlocker and it came very quickly. The machine came fully threaded up but there are very clear instructions in both the machine and information booklet for when I need to do it again. Very pleased with the speed of service and the quality of the machine.

Daniel Lisle
27th February 2021

quick delivery, and then when i decided this machine wasn't for me, sorted out an alternative delivered the following day. Absolutely amazing customer service

Robert Styles
26th February 2021

The special foot arrived quickly and was as described. GUR kindly identified the foot I needed for my Janome and it was the correct one. I've only just been able to use it and it has improved my sew-in-the-ditch technique. I need more practice but I'm pleased I bought it.

25th February 2021

Phoned GUR on 9th February about the Jaguar 489 overlocker, after doing a bit of research. After talking a bit more about the machine with someone at the store I decided to purchase (this is my first overlocker). The machine arrived the next day. After setting it up and having a little practice, I had a few questions, so emailed Customer Support. Parmar phoned me the following day and talked me through my queries. I was very happy with the personal service. The machine is a dream to thread (which is the bit of overlocker use that everyone seems to dread). A couple of small negatives with this machine - the handbook is not as comprehensive with instructions and advice as I feel it could be, and there isn't really a reliable and easy way of seeing where to position the fabric to feed it through according to the seam allowance provided on the pattern you're using.

Mrs Linda Wright
24th February 2021

My purchase was for an Elna 1/4" seam foot ,my request was dealt with quickly and efficiently When foot arrived it would not fit my Elna machne.I emailed re problem and was told the foot was for Elna front loading bobbin, had I known this from the advertised item I would not have ordered.
GUR said I could return the seam foot .I did this and am grateful to receive a full refund very quickly.
Good company, but could give better detail in items advertised especially when older models are concerned.

Mrs M Cunningham
23rd February 2021

I’ve been looking at this iron for months.... finally talked myself into purchasing. I love it. I’m having issues with my wrist and this really helps. Also I have a very bad habit of forgetting to turn the iron off! This iron addresses that issue to. Only had it working for a few days but impressed so far,

Mrs Diane Russell
22nd February 2021

Great Service from GUR. My new machine arrived on time and securely packaged. All I could ask for and more. The website is really clear about the options available with each machine which was really useful as I wasn't sure about the level or brand of machine I need for the things I want to make. I also liked the links to the accessories that go with the machine and I've been looking to buy some of these for quilting. GUR is a goldmine of compeitively priced craft and sewing items and I'll definitely be coming back. .

Deborah B
22nd February 2021

Very easy to purchase, great site to use, the ribbon guide, Great piece of kit , easy to use and works well

Christine Furze
21st February 2021

Amazing service the part I needed to finish my work arrived the next day! I live 13 miles each way for a part if they were open! So from now on I shall defo be shopping with you

Annj Flack
21st February 2021

Great service and communication! Ordered one day delivered the next day..slight problem with lint tray but was exchanged by return of post 🧵✂️ overlocker was just a back up for my more expensive one but is so much sturdier and more reliable! Thank you Gursewingmachines will recommend and use again.

Paul Hollins
21st February 2021
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