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    Warranty

    Britannia Sewing Machine / Overlocker Machines

    Britannia 2 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bobbins, bobbin cases, carbon brushes, springs, hooks, loopers, overlock knives, bulbs, belts, needle threaders, needle plates etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredBritannia WarrantyGUR Warranty
    Parts1 Year2 Years
    Electrical Parts1 Year2 Years
    Labour1 Year2 Years
    Collection & DeliveryN/A2 Years


    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Britannia devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Britannia's authorisation or alteration or removal of the serial number).
    Brother Sewing / Overlocker / Coverhem / Embroidery Machines

    Brother 3 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained,you will be responsible for any costs incurred by couriers to return the machine to ourselves. This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bulbs, belts, needle threaders, cutting knives, loopers, embroidery frames), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredBrother WarrantyGUR Warranty
    Parts3 Years3 Years
    Electrical Parts3 Years3 Years
    Labour3 Years3 Years
    Collection & Delivery3 Years3 Years

    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Brother devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Brother's authorisation or alteration or removal of the serial number).
    Brother Stellaire XE1 & XJ1 5 Year Warranty

    Brother 5 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bulbs, belts, needle threaders, etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredBrother WarrantyGUR Warranty
    Parts 5 Years5 Years
    Electrical Parts5 Years5 Years
    Labour5 Years5 Years
    Collection & DeliveryN/AUnder Warranty - To return to base by customer

    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Brother devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Brother's authorisation or alteration or removal of the serial number).
    Brother VR 1 Year Warranty

    Brother 1 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bulbs, belts, needle threaders, etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredBrother WarrantyGUR Warranty
    Parts 1 Year1 Year
    Electrical Parts1 Year1 Year
    Labour1 Year1 Year
    Collection & DeliveryN/AUnder Warranty - To return to base by customer

    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Brother devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Brother's authorisation or alteration or removal of the serial number).
    Elna Sewing / Overlocker / Coverhem / Embroidery Machines

    Elna 2 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer.Please retain the original packing materials, in case your item has to be returned to us. Inthe event that the item should need to be returned toourselves and the original packaging has not been retained,you will be responsible for any cost'sincurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bulbs, belts, needle threaders, etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredElna WarrantyGUR Warranty
    Parts2 Years2 Years
    Electrical Parts2 Years2 Years
    Labour2 Years2 Years
    Collection & Delivery UK OnlyN/A2 Years

    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Elna devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Elna's authorisation or alteration or removal of the serial number).
    Jaguar Sewing Machine / Overlocker Machines

    Jaguar 3 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bobbins, bobbin cases, carbon brushes, springs, hooks, loopers, overlock knives, bulbs, belts, needle threaders, needle plates etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredJaguar WarrantyGUR Warranty
    Parts2 Years3 Years
    Electrical Parts2 Years3 Years
    Labour2 Years3 Years
    Collection & DeliveryN/A3 Years


    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Jaguar devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Jaguar's authorisation or alteration or removal of the serial number).
    Janome Sewing / Overlocker / Coverhem / Embroidery Machines

    Janome 2 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer.Please retain the original packing materials, in case your item has to be returned to us. Inthe event that the item should need to be returned toourselves and the original packaging has not been retained,you will be responsible for any cost'sincurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bulbs, belts, needle threaders, etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredJanome WarrantyGUR Warranty
    Parts2 Years2 Years
    Electrical Parts2 Years2 Years
    Labour2 Years2 Years
    Collection & Delivery UK OnlyN/A2 Years

    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Janome devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Janome's authorisation or alteration or removal of the serial number).
    Necchi Sewing Machine / Overlocker Machines

    Necchi 2 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bobbins, bobbin cases, carbon brushes, springs, hooks, loopers, overlock knives, bulbs, belts, needle threaders, needle plates etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredNecchi WarrantyGUR Warranty
    Parts2 Years2 Years
    Electrical Parts2 Years2 Years
    Labour2 Years2 Years
    Collection & DeliveryN/A2 Years


    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Necchi devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Necchi's authorisation or alteration or removal of the serial number).
    Necchi Sewing Machine / Overlocker Machines

    Necchi 3 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bobbins, bobbin cases, carbon brushes, springs, hooks, loopers, overlock knives, bulbs, belts, needle threaders, needle plates etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredNecchi WarrantyGUR Warranty
    Parts2 Years3 Years
    Electrical Parts2 Years3 Years
    Labour2 Years3 Years
    Collection & DeliveryN/A3 Years


    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Necchi devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Necchi's authorisation or alteration or removal of the serial number).
    Novum Sewing Machine / Overlocker Machines

    Novum 3 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bobbins, bobbin cases, carbon brushes, springs, hooks, loopers, overlock knives, bulbs, belts, needle threaders, needle plates etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredNovum WarrantyGUR Warranty
    Parts2 Years3 Years
    Electrical Parts2 Years3 Years
    Labour2 Years3 Years
    Collection & DeliveryN/A3 Years


    Warranty Registration

    There is no need to register your warranty.

    Please keep your receipt as proof of purchase.

    The product warranty is nontransferable should the machine be sold or given away at a later date.

    When this Warranty not Apply

    This warranty does not apply to:

    1. Material damage caused by external influences on this product
    2. Damage caused by incorrect installation, incorrect or inappropriate use, misuse, negligence or accident (including, but not limited to, the transport of this product without proper preparation or packaging); and
    3. Damage caused by other non-Novum devices or programmes used together with this product (including, but not limited to, the use of consumable items and accessory items).
    4. This warranty shall become INVALID if this product is altered in any way (including, but not limited to, as a result of attempted warranty repairs without Novum's authorisation or alteration or removal of the serial number).
    Reconditioned Sewing Machine / Overlocker Machines

    Reconditioned 1 Year Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bobbins, bobbin cases, carbon brushes, springs, hooks, loopers, overlock knives, bulbs, belts, needle threaders, needle plates etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredReconditioned Warranty
    Parts1 Year
    Electrical Parts1 Year
    Labour1 Year
    Collection & Delivery1 Year
    Reconditioned Sewing Machine / Overlocker Machines

    Reconditioned 6 Months Warranty

    If the Product develops a fault within the guarantee period which has been caused by defective materials or poor workmanship, we will arrange the collection, repair and return at no cost to the customer. Please retain the original packing materials, in case your item has to be returned to us. In the event that the item should need to be returned to ourselves and the original packaging has not been retained, you will be responsible for any costs incurred by couriers to return the machine to ourselves This does not affect your statutory consumer rights and excludes expendable parts (such as needles, bobbins, bobbin cases, carbon brushes, springs, hooks, loopers, overlock knives, bulbs, belts, needle threaders, needle plates etc), normal wear and tear, negligence and misuse, as stated on the manufacturers guarantee document. The collection and return cover applies to UK mainland addresses only.

    What's CoveredReconditioned Warranty
    Parts6 Months
    Electrical Parts6 Months
    Labour6 Months
    Collection & Delivery6 Months
    Finance
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