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I ordered the 5060 QDC but it was lost in transit. Being the last one I was offered another machine M100 QDC which I accepted. The team at Gur were so helpful and friendly and made sure my new machine arrived the next day. There was a bobbin missing and they replaced this with some spares within a few days. The customer service is excellent, special thanks to Palma for his help. The machine is lovely and quiet to use, the instructions are clear in the manual plus there's a CD included for visual assistance. My last machine was a manual and 18 years old. My new M100 makes it a pleasure to sew again, with so many time saving features. I can't recommend Gur and the M100 enough, they both do an outstanding job!

Marilyn Stevens on

This was a fantastic upgrade from an old Brother 8015. I'm so happy with the machine: it's really easy to use, has all the stitches I need, and it's really quiet. GUR sent out the machine really quickly (and for free) and it only took a couple of days to arrive.

Jamie on

I got this as a replacement for my 30 year old brother machine, oh how I wish I had purchased this machine earlier, it is so smooth, quiet and easy to use, and the scissor function well it is wonderful. The service I received from GUR in Birmingham was second to none I highly recommend the machine and the shop.

Lynne I Tyacke on

Lovely machine and very easy to use, exceptional delivery service from GUR, overall very pleased.

Ann Parker on

This is an absolutely amazing machine, I did a lot of research before I bought this particular one and I looked at all the range. This one for me ticked all the boxes and more. It is lightweight at 6.4kg excellent for moving around. The best feature for me is the auto needle threader I am blown away with it. It is even better than my other branded machine! When you are looking for a new sewing machine it is important to research them even the other models and it is also important to know what features you want. And for me this was it. It is also good to have a budget.

Mrs Jane Johnson on

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