I ordered a Brother cover stitch machine and received a good deal on the model I wanted. The machine arrived very promptly and I was kept informed when it was arriving. I am very pleased with my purchase and also the excellent service that G.U.R provided. I would be happy to buy from this company again in the future.
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Ordered a Jaguar 489 2/3/4 thread Overlocker - on a Tuesday after an online chat , it was delivered next morning well packed and ready to go. there was a price alert on this machine, with also 50 free reels of thread and 5 different feet which have been really useful. Machine is a dream to use. I would Recommend this machine and definitely recommend GUR for sewing machines and their service.
Received my Jaguar DQS 405 very promptly a couple of weeks ago. Was pleased with the quality of the build, and the solidness of the case. Having had a couple of weeks now to try it out - the needle threader is fab - my eyesight not what it was. I have done some straight sewing on it and now learning how to use the embroidery stitches. My old machine is at least 30 years old so using a computerised machine rather different but so far so good. Overall very pleased with my purchase and service from GUR.
Completely love this Brother Innovis M280D ! I decided to treat myself to a new machine, but was unsure, so I visited GUR store. Although my sewing talents are quite limited, I do enjoy sewing and making bits and pieces for the family. I wanted to upgrade to a machine that could quilt and with an embroidery function, but was put off by the price and difficulty of some machines. However, the Brother Innovis M280D does it all and more, sewing and embroidery, featuring Disney characters. Despite its wide range of functions and patterns, it is surprisingly straightforward to operate. Within a day or so, I felt completely at ease with it. A great all-in-one model! Topped off with a fantastic service and a great price!
I thought it was time for me to upgrade my Brother Innovis 750e and decided on purchasing the Brother F440e Embroidery machine. I am really pleased with this machine. It has an excellent colour LCD screen as I can see clear all my designs from my USB. I found using this this model very easy as it is exactly the same as the 750e, apart from slight new features. This means I had no extra learning curve to go through. What is more beneficial, the hoops all are interchangeable between the F440e and 750e, so if you previously have the 750e, you won’t need to purchase new hoops. Fantastic machine and brilliant service! Highly recommended!
Excellent customer service and value for money!..... I finally purchased a Jaguar 489 overlocker after doing loads of on line research and also having spoken to GUR about several models and weighed up their very helpful advice. On receipt, at first I struggled to get the stitches correct, being my first ever overlocker, but having called GUR for advice, I received a phone call from Palma, who talked me through the correct settings, I persevered and sent photos of the results of my test stitches at different settings through, as he suggested. Palma then took the time to call me again and look at the photo samples with me, explaining things very thoroughly. He also sent me the free January offer of a handheld steamer immediately when I queried if I was eligible, so all in all, I cannot fault the customer service I received, it is refreshing to get such great pre and post purchase support. I highly recommend GUR and will certainly be buying again from you again, and thank you for your patience as a novice overlocker sewer! And finally, after speaking with Palma only two days ago for advice, I have now made my first knit fabric item, ever, and all on the Jaguar. It was so quick and easy to do, and looks great!
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