TESTIMONIALS

The service from GUR was first class! My sewing machine was here within two days....and to the north of Scotland which usually takes longer so very impressed! Love the machine and the free gift was a real bonus. Will not hesitate to use GUR again, thank you!

Thank you ever so much. The service is fantastic, delivery fast and I absolutely love the machine (Pfaff). Will definetely use again.

Fast and excellent service! Free gifts surprised me! Thank you!

Excellent service from GUR. The Elna Sewing Machine is very easy to use and ideal as the backup for my overlocker and embroidery machines. Would definitely use again

excellent service. my iron went BANG on Sunday morning and googled polti [BECAUSE I KNOW THEY ARE THE BEST ]I found GUR Sewing Machines found the machine i wanted and received it on tues morning but i still have the shirts to iron . no worries it takes 1/2 the time of any other iron. Thanks i want the complete steam system next

Fantastic.I did not know which machine to order.Its been years since I purchased a sewing machine.When I contacted the comany they were extremely helpful and helped me make an informed choice.

Pleased with the quick service, the package arrived today in France in just 4 days, (in spite of the French postal service!)

My third time dealing with your company and I have to say your service has been excellentand will strongly recommend your service to my friends

Excellent delivery, great comms. Delighted with machine, looking to buy another now, so pleased, thank you.

First time dealing with GUR. Good telephone advice, easy website, delivery next day within stated time, good packaging and initiative by courier as I wasn't in! Would highly recommend

My GUR Machine arrived the very next day. I ordered an ex display model and the item is as good as new. Perfect!!!

I would just like to thank G.U.R. for the prompt service,and good delivery.Will use again. Thank You

Excellent service and exceedingly good delivery. The item arrived within the hour of the time stated. Thankyou G.U.R

Fantastic service and a bargain price hoop for my pfaff creative 2 machine

I bought a Pfaff sewing machine from GUR in September 2010 and was so pleased with the whole transaction that when I decided to buy an embroidery machine I never bothered to look anyhwhere else. Once again the service and delivery and communication was top class from GUR. I received my machine today. I;m just wondering what I can order next from this first class company !!

Very prompt delivery and excellent value. I'll use this site again. Thank you

Brilliant service delivery 1 minute early. Best price for Brother Sewing machine £10 cheaper than anywhere, will certainly use you again.

I have ordered from them before and will again. A very nice store to do business with. Shipping is reasonable, considering it comes from across "The Atlantic". They also have hard to get items, which is a real convenience for me, since I am disabled. Thank you very much.

This is my second Janome in 15 years, great product, fabulous price, excellent service, thank you...

Brilliant service, superfast delivery at an agreed time. Good price too Thank you

I am very happy with my steam generator. Fast delivery,and very helpful staff. Thank you.

I ordered my Janome sewing machine at 3pm last Thursday and it arrived by 8am on Friday. What excellent service and the machine is everything I wanted. Thank you

Surely the best customer service in the country!

Ordered a part for my ovelocker on Sunday night and got it by Tuesday/ Excellent service. Thank You

Great machine and arrived much quicker than expected. Thank you

Thank you for the excellent service and fast delivery to Germany.

What a speedy and efficient delivery process (and a great bargain on the Brother). The one hour delivery slot was really easy to work around.

speedy delivery, a fantastic product that will deffinitely do the job almost as good as real overlock machine; really pleased; thanks

Easy ordering process, competetive price, fast delivery. What more do you want?

wish all companies were as efficient as you. your order and delivery system timed within 1 hr was brilliant.

Fntastic service, delivery on time, very pleased. Many thanks

The machine arrived exactly when I was told it would and the staff at the end of the phone were most helpful.Thanks.

I was absolutely amazed that I received the package the day after that I had ordered it. Well done!!

Ordered at 3pm. delivered by 11 am the next morning, brilliant service. Thanks

I found GUR to be very helpful with initial enquiry and then to receive next day delivery -excellent. I would recommend to all and sundry. Thanks GUR

20th June 2011 Exceptionally delighted with the experience of choosing, buying and using my new machine. Delivery was as promised and I was kept informed of order progress by email. Thank you very much I will use you again if the need arises.

Absolutely delighted with the sales and after sales service. delivery very prompt. Will certainly recommend GUR and will purchase furhter machines from them.

To order a sewing machine on a Monday (13th. June) for it to arrive on the Wednesday ( 15th. June) is nothing short of amazing !! Considering it had to be sent from Birmingham to central France, this is a service the likes of which I thought did not exist anymore. I was devastated when my old machine expired on me and I never thought that buying a replacement was going to be the pleasant experience it has been from start to a rapid finish!!! My 'phone call was answered promptly and courteously as were my queries about the machine I subsequently bought. A "thank you" to Billy! Since Wednesday I have been taking my new machine through it's paces and I am more than pleased. My old machine, will be coming with me on my next visit to be brought to your workshop. Maybe something can be salvaged!! Thank you again for the wonderful service you provide as now I have a machine that I did'nt think I could afford let alone find ! One happy O.A.P. Regards, E.Milligan (Mrs.)

My wife was absolutely delighted with her new sewing machine and I was delighted with the excellent price and prompt delivery.

Very good and very fast delevery will be at the top of my list in the futre

I got my Brother Overlock 1034D a couple of weeks ago and I tried it at once. I haven't had the time to use very much yet but so far I like it a lot! The delivery was prompt and the contact was also great. I'm very pleased with my buy.

I had to change the delivery date after the initial delivery had been setup. This was no problem and the serger arrived on time. The amounts of free threads are great. Good gift, not a gimmick.

Thank you for such good service and I am pleased with my order, I shall definitely order more goods in the future. Many thanks.

My sewing table arrived on Friday 17th June 2011, it has a little chip on one corner and there was a couple of small pieces broken off the plastic insert. Thankfully my husband was able to stick the pieces so the insert fits nicely. As for the little bit that is chipped off the corner I will cover with a little white paint so it won't go any further. I am really impressed with the delivery as would certainly order more goods from you in the future and I will certainly recommend your company to my friends here in France. Many thanks. GUR Response: We are sad to hear to you have received damaged goods we have sent you an email offering a promotional code to offer you further discount in terms of compensation. We would like to also sincerely apologise and show our appreciation for your patience. As a gesture of good will we have sent you a gift in the post.

Very pleased with service and product. Ordered on Monday arrived on Tuesday in a pre notifies 1 hour time slot. Would recommend. Many thanks

19th June, I would fully recomend G. U . R, next day delivery, very courtous and web site easy to use,I will be buying agin from this company exclent service.

18th June 2011 I echo what others have said about the service-prompt delivery and within the hour indicated. The extra free gift of threads etc exceeded expectations!

Second time I have traded with GUR as I was very impressed with my first order. Once again service was excellent with delivery so well organised. Would recommend this firm to anyone.

this was my second purchace from g.u.r and i have just placed an order for further items, so this goes to show i am more than happy with purchaces from this company

I don't normaly do testimoials but your service was v.good. Your call to my wife, where you would'nt disclose what it was about in case it was a present for her, and the email saying when you were to deliver which was within the hour you said. Excellent.