TESTIMONIALS

I ordered the Janome 5270QDC on a Saturday and it was on my doorstep the following Tuesday. Everything was just as advertised. The machine comes with a large range of accessories including a quilting kit with a walking foot.
Excellent service - as expected from previous experience with this company when I bought a Jaguar overlocker.

GUR is a good company to order from. It was easy to place the order online and I was kept up to date on when my order would arrive. Another good thing is that they use DPD for their deliveries which means you will be given a 1hr slot of when your order will arrive.

Fantastic service received from GUR. I used the online chat pre purchase for some advice and everything was answered quick and efficiently. Sewing machine is as good as I expected being a quality Janome. Top service received thank you!

Fantastic service! Love,love,love my new Brother Sewing machine. Will definitely use this company again and recommend to all my sewing friends. Thank you so much!

Excellent service in every way. Machine feet were exactly as described and at a very competitive price. Delivery was quick too. No hesitation in shopping with GUR again.

Great service, phoned and spoke to Parma, gave us brilliant advice and we purchased a Jaguar Novum Supalock 488.
Arrived within 24hrs, worked straight out of box and has everyday use, and is brilliant. Because it front opens, thread is a synch. Highly recommend shop, Parma and the overlocker.

Very speedy delivery! I purchased an ex demo and it arrived ‘like new’.
Absolutely love this machine. The extra features such as auto thread trim and needle drop are such simple yet such useful things to have. I’ve already sent many hours discovering all the other features and stitches!

I have brought two machines in the last 12 months from GUR and the service and aftercare is exceptional. I had the Innov-is VQ2 personally delivered in time for my anniversary which was a lovely touch. The machine is amazing and very quiet.

I ordered 3 m of fabric, which was reduced in price. Unfortunately, GUR had just two metres in stock, and advised me promptly. Having said I would have two metres, GUR refunded the difference in price, and sent the fabric - there is actually just over 2.5 metres, probably enough for what I had in mind, so I was delighted.

I cannot fault the service provided by GUR. They delivered as promised and staff were exceptional especially Palma. I bought a Jaguar 401 to complete an existing Jaguar overlocker 489. The DQS 401 is compact and sews beautifully. I initially ordered an ex model which had a missing thread guide, it was collected quickly for a replacement. Palma was really helpful.

Good quality, service good,
Disappointed that I didn’t get small info leaflet with it to give how and ideas how to use, I’ll look on internet 😔
 

The bobbin case was a perfect fit, despite being an older machine.
The Christmas apron is beautiful and I am looking forward to making it up.
Thanks to all at GUR for great service and good prices from a very happy customer.

Amazing machine! It’s my first overlocker and I without a doubt made the right choice. So easy to thread (watch the GUR video) and use, couldn’t be happier! Amazing price too.

Great customer service; sorted out a manufacturers problem with the machine (not GUR's fault) with no quibbles or additional expense. Really quick delivery by courier.

Everything went very smoothly. We know that the delays in this time are not your fault and all is well we now have the part and I am able to get back to sewing again.
Jennie Porter

Order received in a timely manner.
I was a bit concerned when I received the part. It was a replacement for one I had broken. I called for advice. The person who answered was very knowledgeable and listened to my concerns and understood what I was asking. I was reassured and I am now back happily sewing. Thank you .

Excellent,quick delivery. Items for my janome mc 6700p arrived earlier than I expected and in perfect condition. Would definitely buy from GUR Sewing again.

My machine was a birthday present and I am thrilled with it. I have taken my time reading the instructions and learning how to thread it up. It wasn’t as difficult as I had envisaged. Today I started making an outfit for my great granddaughter and having the overlocker helps to give a more professional finish. The dvd was helpful to view before I started. The machine is quite solid and well made which means it does not move around when in use.
The machine arrived promptly and well packed. I have no hesitation in recommending GUR asa company and the Jaguar Overlocker.

The best service I’ve had in a very long time. They take time to ensure that everything is a good as it can be. Any problems are very quickly sorted.
Delivery is very fast. I really cannot praise GurSewing Machines enough.

Excellent speedy service and great communication.
Will definitely use you again.
 

After a lot of deliberation over which overlocker to buy I decided on the Jaguar 489... I love it! I've used it a few times and it's brilliant! I've even re-threaded it! There's a video in the info about the machine which shows you how to do it-very helpful! Highly recommended! 🧵🪡

I am absolutely delighted with this overlocker it is my first one and I love how easy the front is to open and use. The delivery was amazing less than 24hours!!! Definitely recommend this machine.

Amazing product so easy to use even if you were a beginner. Delivery was quicker than stated cannot fault this company service. Will definitely be using them again for other parodists. Thank you GUR Sewing.

I’m loving working with my new machines. The advice from GUR was invaluable in choosing which to buy. It’s my first time with an overlocker and just as I was told I’m wondering why I waited so long to purchase one.
Very quick delivery.

GUR is a company that delivers on:
Excellent Customer Service
They have expertise and Knowledge on the products that they sell.
Prices are excellent and good value
I cannot fault this company or their staff in any way shape or form.
They are the best and they honour the contracts that they enter into with customers.

If I can praise one man it would be Palma He has gone above and beyond to make my experience fantastic.
I have several of their machines and they all are extremely good.
 

The service was fast, delivered exactly when promised with good communication, the machine arrived well packaged and in perfect condition and I am really enjoying using it. It is a significant upgrade from my last machine, I can't believe how much easier it is to use. It was a good price and combined with excellent service I wouldn't hesitate to recommend GUR. Thank you.

Purchased software to use with Janome Atelier 9. Much easier to use than previous software I had for old machine. I'm enjoying learning to use it and creating designs to embroider.

Love this machine! This is an upgrade from the Janome 9700 for me.
So far I've used for dressmaking and embroidery. It's brilliant !

I have been looking for a machine for a while. A friend recommended to get the Brother Innov-Is 15. This machine is great for beginners and those who are experienced. It is quite easy to set up with a clear step by step instruction booklet with diagrams. A great little machine for sewing enthusiasts. The machine has 16 different stitches and comes with a variety of different accessories too. It also has a 3 year warranty. A great buy- thank you Gur Sewing.
 

Had been looking at Jaguar overlocker s due to the front opening ease of threading as I have bad arthritis in my hands and have been unable to use other ones. Rang for advise and staff were fantastic in helping me decide which one which best and actually saved me quite a bit. Machine is fantastic and we as delivered the next day! I am new to using them as couldn’t even thread one, but am now a complete convert. So simple to use and beautiful stitching. Service from GUR was fantastic, highly recommend!

Thank you all at GUR, especially Palma who dealt with my enquiry and subsequent purchase. I wanted to buy a Janome M7 as a surprise present for my wife, just the UK price was more than I could afford. After much searching, I was incredibly fortunate to find one on GUR's website as an Ex Demo clearance machine. Palma took the time to accurately and clearly answer my questions, offering to send photos of the machine for me to see it's "as new" condition. I was extremely impressed by the attentive and professional service that I received from GUR. It was an easy and confident purchase for me and I'm very grateful for the help that I received. The M7 was delivered safely and quickly and was exactly as described. My wife was extremely surprised when she saw the size of the box, and even more so when she saw what was in it!!!. I'm so pleased for her, it's an amazing sewing machine. I have no reservations in recommending GUR Sewing Machines and would gladly use them again. Many thanks from a very happy customer and his beaming Wifey.

Positive experience kept me informed about my order slightly different to my original needle plate but still works as good as my original tested it out on embroidery and works fine all in very pleased

Easy to order, very good quality products and fast delivery service.
I have ordered from this company before and I have returned to them for the above reason.
Would highly recommend this company

Website a bit hard to get through but once i found
What i needed the paying was straight forward
Very fast postage .

Thank you for the very quick delivery of my embroidery hoop. The size of the hoop makes it ideal when sewing smaller designs thus saving fabric/stabiliser. I do not always want to use the very large hoop that came with my machine.

I ordered my coverstitch machine through recommendation on a sewing group. The website was very easy to look through and order I was very impressed with the speedy delivery i ordered in the late afternoon and it was delivered to my home before dinner time the next day not even 24 hour after I ordered that’s what I call fantastic service by the way I love my machine so easy to thread works like a dream. Will definitely come back to this company if I need anything else thanks Gur

Excellent customer service, good communication when they could not fulfil my order in one lot, speedy delivery of machine parts, happy with my order. Highly recommend GUR , will use them again!

So happy with the advice and great service when buying my overlocker from Gur, i ordered a piping foot for it which came with more great service , many thanks Gur.

Excellent service - my purchase arrived really quickly. Also helpful staff - during the placing of my order I 'lost' the order page but was able to use the chat facility on line to confirm that my order had been placed.

I love my new Overlocker! Thanks for the guidance, helped with making my choice. Super quick delivery too! Would certainly recommend.

This is a great piece of kit, fits perfectly onto the Janome HD9 and makes freehand machine embroidery or free motion embroidery a breeze. High quality, well built, sturdy item.

Great service, ordered online and machine arrived quickly. I like the email query service so any questions I had were answered quickly. I have confidence that should I have any questions about my purchase in the future I would be able to contact GUR and they would be happy to help.

5 stars for the product but only 3 for packaging. The items received quickly, which was great. Unfortunately the needles had come out of the holders and were loose in the packaging. I managed to find them all without them being damaged or bent and without pricking myself, but was disappointed that this had happened.

Have just purchased Jaguar 377 after not sewing for many year was quite unsure as to what to get but after chatting online with Steve I finally made up my mind many thanks looking forward to getting back into making my own clothes again.

Amazing delivery,in just under 24 hrs. Had a little dabble,the stitch on this machine is better than factory ones I work on. Very sturdily built it doesnt wander across the table at all like alot do. Last year i bought a jaguar 403 sewing machine which is also worlds away from a machine i had years ago which i never could get right so it stayed in the cupboard til i gave it away. I would certainly recommend these jaguar machines i think they are exceptional in performance and price. I don't think I would look any further than gur if you are looking for a new sewing especially if you want it super quick. I know where to come when I'm ready for accessories I may need for both machines.

Great machine. It’s my first overlocker and it came very quickly. The machine came fully threaded up but there are very clear instructions in both the machine and information booklet for when I need to do it again. Very pleased with the speed of service and the quality of the machine.

quick delivery, and then when i decided this machine wasn't for me, sorted out an alternative delivered the following day. Absolutely amazing customer service

The special foot arrived quickly and was as described. GUR kindly identified the foot I needed for my Janome and it was the correct one. I've only just been able to use it and it has improved my sew-in-the-ditch technique. I need more practice but I'm pleased I bought it.

Phoned GUR on 9th February about the Jaguar 489 overlocker, after doing a bit of research. After talking a bit more about the machine with someone at the store I decided to purchase (this is my first overlocker). The machine arrived the next day. After setting it up and having a little practice, I had a few questions, so emailed Customer Support. Parmar phoned me the following day and talked me through my queries. I was very happy with the personal service. The machine is a dream to thread (which is the bit of overlocker use that everyone seems to dread). A couple of small negatives with this machine - the handbook is not as comprehensive with instructions and advice as I feel it could be, and there isn't really a reliable and easy way of seeing where to position the fabric to feed it through according to the seam allowance provided on the pattern you're using.

Hi
My purchase was for an Elna 1/4" seam foot ,my request was dealt with quickly and efficiently When foot arrived it would not fit my Elna machne.I emailed re problem and was told the foot was for Elna front loading bobbin, had I known this from the advertised item I would not have ordered.
GUR said I could return the seam foot .I did this and am grateful to receive a full refund very quickly.
Good company, but could give better detail in items advertised especially when older models are concerned.