TESTIMONIALS

My order was received very quickly and the customer service was excellent. I'm one happy lady who will definitely buy here again. Thank you so much

Excellent service. Really good price and fast delivery. I'll be purchasing from you again and I would recommend your company.

I have placed several orders with this company and rate them very highly. Customer service is really good and they are most helpful, going the extra mile to obtain something I could not get anywhere in the uk. If I did not rate them do highly then I would not be placing repeat orders. A*** and very highly recommended

Received my sewing machine in good order and very quickly. Haven't had a chance to play with it yet but it certainly looks like a very useful piece of equipment and portable too. Looking forward to using your store again in the future for any sewing bits and bobs.

Many thanks.

Excellent service.....delivery time amazing.....sewing machine first class and free pack of sewing aids very much appreciated

As always excellent

Good to deal with, quick delivery, item as requested. Would recommend.

Great service thank you

Absolutely excellent service. From start to finish arrived within 48 hrs, email telling me when it would arrive. Arrived on the minute it stated. Would recommend them

Very impressed, prompt service, both in sending the goods and answering my queries.

I was so impressed I'll come back again.

Everything perfect, website, service, sewing machine arrived in Italy in 5 days.

Excellent service, even an email to say within which hour my parcel would arrive.

I am very happy to your service, and quick delivery service, i apprechied you, thanks......
 

I just bought a Toyota sewing machine and a Toyota over locker machine.I am very pleased with both machines and the next day delivery is very good.Both machines are exactly what it said about it.,and I am actually ordering another same sewing machine for my mum.very pleased indeed..

Have used twice and received a great service both times. A very happy customer.

Although I had difficulty getting through initionally once it worked service was really good and goods arrived within a week .thank you

The machine came within two days of placing the order which was really good how quick the order was processed and I was pleased with the brother over locker

thankyou for the opportunity of leaving a 'pat on the back'
your service was exemplary, brilliant steamer which is well worth the money .....highly recommended to anyone considering the purchase of a clothing steamer..this is the one.

i am so glad to have found your website and the flower making templates excellent too.

your delivery method was also brilliant and arrived dead on the time estimated. in all i am proper 'chuffed' at finding you..
thanks a million

regards
aileen

Screwdrivers as the vest thing since sliced bread, have trouble with the other ones. Delivered on time cheaper than most places, service carries it though

So pleased with everything-the delivery, my machine and all the bonus items.
Thoroughly recommended. Thank you.

I was delighted with speedy service and how quickly I received my order.
Thank you.

I have nothing but praise for the help I received from GUR when I had a little trouble with the courier not delivering when promised. However, everything was sorted satisfactorily and I am so pleased with my overlocker. One tip though - when you try it out for the first time, remember to raise the thread mast!! I forgot and had to learn how to thread the machine sooner than I needed to. Thanks GUR for your great service.

FANTASTIC! Received in 4 working days from Birmingham to London though it was out of stock AND over bank holiday weekend, IMPRESSIVE, THANK YOU!

Items arrived very quickly and as described. Very happy with purchase.

Lovely customer service and I love my machine - Janome J 3 24. Thank you.

Delighted with my new overlocking machine which works very well! It arrived safely, and was packed securely with speedy free delivery! All round brilliant service thank you!

Excellent service ,LOVE the Brother L14 thank you.

Excellent service. Delighted with item.

I am very pleased with my 252s sewing machine. It is sturdy and easy to use. It has an automatic threading device which saves time and temper for the short sighted. I ordered my machine on Sunday night and it was was delivered free on Tuesday. Iwas told by email the hour it would arrive and it did. No hesitation recommending this company or their products

Made my first purchase of a sewing machine and order arrived in a few days, no waiting weeks as you have to with some companies, very impressed with the delivery company too, had an email telling me what time to expect delivery, within only 1 hour time scale and true to fact it did arrive within that hour. I ordered the Husqvarna 100Q, with a free extender table, was a little disappointed that I'm still waiting for the table from the suppliers but never mind that is a small problem, the machine was a great price and to get the table free is a great bonus, so I don't mind waiting. Will I shop with GUR again? you bet I will, great service.
 

Excellent my machine arrived within 3 days earlier than I expected. Brilliant I would not be worried ordering from GUR again

I used Google to find G.U.R..... Liked the discount price plus the chance to part exchange my old machine and gain a further discount. Web site easy to use. Order went through with a confirmation email straightaway. That gives confidence. Along the way I received many emails / texts telling me the exact day and "time" of delivery. So waiting in wasn't a drag. Driver was unable to take back my own machine when asked so I emailed G.U.R straightaway to let them know. I received a phone call back in minutes.... Asked a few questions and then told as the cost of another collection would be high I can keep the discount of £20 and give the machine away to a friend. I was so impressed by this company.... The Elna Lotus machine is new and is a dream... It was a birthday present to myself and I must say GUR
made a fine job of making my birthday an even happier one..... Thank you GUR another very happy customer..... I now want an Elna Overlocker .... Do you sell them I must look ...... Kind regards Rosemary Plunkett

My order arrived well packed and came within a few days and I was kept in touch by email very pleased with service

purchased pfaff free-motion fppt site was easy to use and had 10% discount as purchased with in a hr .
deliver was very quick no postage costs

Very pleased with item looked everywhere for this type of patch nobody stocked it not even hobby craft I shall be using you again for all my sewing requirements thanks

Perfect as always, Fast delivery .
Will buy from again Thankyou

The sewing machine part arrived very quickly. Thanks for a great service.

Easy to use web site with good product range. Competitively priced goods. Speedy delivery. Thank you

Excellent items and very fast delivery. Will be using this company again if we need anything else for my wife's Pfaff Passport 2 sewing machine

Fabulous and easy to use website. Helped me research the best machine and I have now used it for several projects and I couldn't be happier. Best site to buy from if you are a beginner

Package arrived on time and was as described. Was a pleasure doing business with you.

Super quick delivery, very impressed.
Would shop again.
Thank you.

I was impressed with the speedy delivery

Everything just as required a speedy dnvery thanks

Goods arrived safely and very quickly thanks again for great service.

Arrived very quickly, service was very good! I would recommend to a friend. Very happy

I was impressed with the fast delivery and the ability to track the delivery of my overlocker to the actual hour with the delivery drivers name!

Havent had time to start using the brother overlocker 1034d much yet but will leave feedback about that at a later date.

This was the first time I had used your service and I was really impressed with the speed with which the items were dispatched.i only found the site almost by chance but I will be using you again!

Good web site. Good selection of machines. Quick response from "Billy" to my email. Competitive service. Delivered next working day at the time specified. Very satisfied.

Though there was confusion with the order, the company communicated in an excellent way. I was very happy with the service. Thankyou.