TESTIMONIALS
Many thanks for my order, was very happy with it.
Certainly one of the better more trustworthy internet sites. Great service and reliability. Have used more than once and will use again
The service I have received is second to none and would recomend to all
many thanks
B Cooper
Your service was very quick and the patterns that I received as lovely. I have already made one item and have ordered some more from you. Excellent service and would definitely recommend you to friends
Thank you
As always excellent service , items arrived quickly would buy from again.. Thanks
Our sewing machine arrived a day earlier than predicted! The van driver who happened to be in the area called the previous afternoon having our delivery on board and as we were at home received the machine earlier. Well done and thanks for a good service!
Amazing how fast my new Pfaff Passport 2.0 got delivered! Only 2 business days after ordering I received my package (shipping to the Netherlands).
Thank you GUR!
Reasonable price and good quality. Fast delivery.
Excellent service - prompt delivery - well done GUR
good description of product, website easy, very efficient service, would use again.
Good company to deal with. Goods arrived very quickly and with no postage charges. Will deal with them again.
Great, speedy service as always!
I was looking for a bobbin doughnut and found GUR. They were much less costly than other suppliers with free postage. So I ordered from them. The order arrived very quickly. As a textile artist, when I am looking for anything in the haberdashery line, I now look there first. Pure chance that I found them, but I'm glad I did.
I am still waiting for part of my order!
One week to arrive my machine: perfect!
Easy website, good products, good prices, good service, recommend to anyone: Gur is your place!
Excellent service, product exactly what I needed, great communication
Very fast delivery. Excellent price
Very pleased with my purchase. Excellent range of products and detailed information helped me with my choice. Great value for money, especially with the additional offers.
Very fast next day delivery and arrived in good condition. Have already recommended the site to several friends!
Next time I need a new sewing machine I definitely know where to come - now just to convince the husband :)
Machine arrived on time and is proving very useful.customer services were very helpful when choosing the model
what a wonderful company to deal with, good website, good products, good prices, good service, will use again.
order received today 03 july 2013.
well packaged products, according to the description.
I am satisfied with my purchase.
The sewing machine delivered at my home without paying any cost for transportation.
The packing was in good condition.
The company coordinated the time to send the package with me.
Swift delivery and good price.
At last I have managed to get a zipper foot for my old sewing machine! Quick delivery, many thanks.
Just arrived home from a weeks holiday to find my purchase waiting on the front door mat for me. Just need to get unpacked and then I'll be ready to try out my embroidery DVD. Thank-you for easy packaging.
Hi just to let you know how pleased. Am with the knitting tote bag I ordered from you.
It is exactly as described. Very good quality and an item that will be put to very good use for a long time, I am sure.
Thank you for you excellent service.
Teresa
Good all-round service, quick and easy.
very fast delivery, good package . Thanks
Great service.Very fast delivery, really pleased with my purchase from GUR will use again.
Was not sure what machine I had , and the person on the phone made it so easy and helped my to find what I needed on line. Great customer service. Arrived promptly and was good quality.
Fantastic quality products and excellent delivery time. I will be ordering from you again, thank you!
Everything I needed was there to order, however, the order was made on 19th June...it is now 26th June and I still have not received my goods. Surely it can't take a week to send a few reels of thread! Sorry, but Disappointing service.
GUR Response: We are very sorry for the time it has taken to get this orer to you. We will try our very best to try and find out why this has taken so long and get back to you. Please accept our apology from all of us.
Thank you very much. Faster delivered and all set including.
Very happy thanks. Applique pins arrived very quickly. Just as described and very reasonable price. No postage to pay, unlike all the other shops I visited.
I am delighted with my new Elna trolley bag although I had to modify it to accommodate my large Elna 730 Excellence sewing machine.
When I researched accessories for my new sewing machine I discovered that Elna does not make a cover for this particular model. It does however make a bag for the slightly smaller 620 model.
The bag was very easy to modify, I simply undid the seam on the end of each side piece, which are inserted to give the bag it's rigidity, and removed the plywood. This gave me the extra two centimetres that I needed to fit in the machine. I left in the soft flexible polystyrene which was either side of the plywood so sides are still firm enough to give bag it's shape. I am delighted with the bag.
the package arrived today 21 june 2013 - it took a little bit longer than expected however all products are great as expected.
Order arrived very promptly and was exactly as described on the web site. I would be happy to use gur again.
Amazing service!
Easy to order online, you are being kept informed about the order via email, and once it's on it's way you can see around what time it will be delivered.
And most of all, I know own a fab sewing machine for a fab price.
Very happy!
;-)
Jo
Clear description and easy to order the machine was delivered quickly as promised and arrival by courier at the predicted time was great.
Good product, speedy delivery, fair price - what more could anyone want? Keep up the good work
It's great to have found a sewing website that offers free delivery on everything. Some companies want £2.99 delivery when u only want an item that cost £1.25! So I don't usually buy small sewing items online, but I will now buy from you again thanks to your free delivery.
Great sewing machine!
I noticed the difference with the motor straight away, it runs so smooth and the handy switch on the pedal that controls the speed is great.
I set it to slow so that even if my foot slips it will still go at a steady pace.
Really happy with the machine, just wish it came a bit sooner, ordered it on a Saturday and got it on a Tuesday, getting it delivered on the Monday would have helped.
Very happy with my purchase though :))
Ordered arrived fast.good service, thanks
A really great transaction. Needed a little advice over the phone which was freely available (thanks billy!)
Very up to date delivery information.
Will be my first port or call for all my sewing needs!!
Thank you
Brilliant service - so quick and reliable. Thoroughly recommend this company for easy to use website, efficient service and good products. I bought cats eyes for the toys I make, these are not particularly easy to find in shops or even on Internet, so will be returning for more.
Great service. Very Fast and just what I was looking for. Cheaper than seen elsewhere too.
Ordered this in May but it was out of stock. I was told mid June at the earliest. Yesterday I was phoned to say it would be delivered today and I would be given an hour slot for delivery. It arrived in that time. I am delighted with the machine and. your service is excellent. I cannot fault you and it is a pleasure to have dealings with a company with such considerate communications.
Thank you
I bought a new sewing machine from this company online and the service was excellent. It was ordered at 4pm and delivered the next day by 9am! I did have a question about my order and it was answered by email very promptly.
Highly recommend
A brilliant service - excellent advice over the phone and super fast delivery. Many many thanks!
I was extremely happy with the service received. A short conversation beforehand with a member of staff on the phone was very informative and once I placed the order on the Internet it was dealt with in a fast and efficient manner being delivered the following day. Thank you.