TESTIMONIALS
I found my experience with GUR most helpful, the advert was true in its information on the stich master quilters delight. The delivery was the best service I have ever received by your company. I have been using the machine and I can not fault it in any way, in fact I have informed all my sewing friends about it. They were keen to know the details of your Webb site for future purchase.
GUR is very efficient. I was kept informed of my deliveries and items that were out of stock. I was given the opportunity for a refund if I didn't want to wait for out of stock items.
Excellent quick service. Item arrived incomplete but the company very quick to respond and sort out the missing part, which had to be ordered from Germany. Company kept in contact,via phone and email with any prompting until all sorted. Thank you
I placed my order in the afternoon of 22nd April and the machine was safely delivered to my home before 9am on 24th. It is a superb machine which I am enjoying. All at a competitive price. First class service.
Easy to order, quick delivery, very pleased with the whole process.
What a fabulous shopping experience! I got the exact model of sewing machine I'd been searching for at the lowest price plus next day delivery via a trackable delivery system. I'll definitely use again!
A really first class service, from start to finish,taking delivery of my new sewing machine.
I would thoroughly recommend GUR, a very prompt and reliable service.
Thank you, I am looking forward to many happy hours of sewing, made even more happy by the lovely free addition of reels of thread and accessories!
One happy customer.
My fringe foot arrived very soon after ordering and I tried it straight away. Great service as usual GUR!
Great sewing machine, just what I wanted and such a good price, the bag is great too, a good buy all round and next day delivery was on time..fab
Good prices, really helpful team and fantastic service - next day delivery with time slot worked perfectly. Definitely would use again
Great quick service. Would certainly use again and recommend to others.
Having found what I required ordering was quick and simple.
The goods arrived within the specified time.
Excellent service and pleased with product
Found the goods i required easily and they were delivered quickly. Thankyou
Excellent service
Everything arrived as ordered and delivery was fairly fast as well. Thank you.
Absolutely first class service ordered at 4pm and my overlocker was delivered less than 24hrs later will be ordering again highly recommended brilliant could not ask for more
B Harwood
Glad to be able to buy direct rather than from Amazon.
Needles arrived within a week. Thank you
It was very easy to order and I received the order very speedily and very pleased with the bobbins and needles that I ordered.
Excellent website that made finding what I needed a 'breeze'. Very comprehensive range of items available. Quick reply confirming order, then very speedy delivery. Excellent service all round! I would definitely recommend GUR.
The part I ordered arrived well packaged and very quickly - I'm delighted with your service!
Item was exactly as detailed, service was extremely prompt. Will be using GUR again.
Well laid out online store made it easy to find what
I wanted. And your free delivery makes buying from you a "no brainier"
Very efficient service, very pleased!
Very prompt supply thank you
Jill
I recently bought a knitting machine and a book, both items arrived quickly and well packed. Thank you for an excellent service and I am thoroughly enjoying knitting!
very pleaed with service, hope to deal with you again
Very pleased with the service and the prices. Web site easy to use even for a techno phobe like me. Fantastic to be able to get accessories for my rather old Brother Star 140E sewing machine which are all great quality and do the job. Very fast service which I will definitely use again and have recommended GUR to other people. Keep up the good work!
I was very pleased with the service and delivery of the item I ordered from you on Sunday. The machine was well wrapped and the delivery details were emailed to me with tracking instruction.
I have purchased a few attachments for my overlocker, the price has always been the best available on the net, good service and a quick delivery.
Well done GUR ordered a foot for my sewing machine, arrived very quickly and in perfect condition, and have used it already to finish a quilt beautifully - well worth purchasing. thank you for such excellent customer service. Believe me that seems hard to find these days.
Item delivered as advised although the approx. delivery time was only received a couple of hours before the delivery.
Otherwise great product perfect for our intended use, instruction book easy to follow and understand.
GUR company dealings were easy and trouble free. A pleasure to do business.
JAD
Thank you for shipping my order so promptly. I couldn't find the spool nets (baby nets)in a shop so it was great to find that you had them. They arrived quickly and in good order.
Very competitive pricing, quick process and very quick shipping
I would be happy to shop again
Amazing service. The knowledge your member of staff displayed was brilliant and he should be treasured. My machine is forty years old, he knew exactly the machine I was talking about, told me more about it than I knew myself and sorted out my query and the part I needed. Thank you.
My first sewing machine. It's a Brother XL5700 SE, it came with a free bundle of threads, bobbins, scissors etc from GUR, a great machine, very easy to use and at a very good price.
Website easy to navigate
Goods at Very Reasonable prices
Delivered promptly
Thank you - will recomemnd you to friends!
Happy Easter
Many thanks for 5* great service, if only the post office did the the same we would all be very happy
Very efficient service. The goods arrived in a timely manner, well packaged and in good condition. I would certainly purchase again.
Thank you for the excellent service in providing me with replacement bulbs for my Brother sewing machine. Your website was easy to follow so getting the correct spare for my model of machine was made simple. Being new to sewing it is good to know where to get spares and other relevant necessities so I will be using you again.
I ordered an utility item for my sewing and it arrived safe and sound a week later, which is perfectly fine for an EU shipping, I think.
Two thumbs up :)
I was pleased to receive my elna clothsetter promptly, but I am still waiting for my elna small hoop in order to monogram hankies,
Great service as delivered next day. Item was what I wanted at reasonable price so very happy. Thanks.
Ordered item and received it within 48 hours. Not much more I can say really! Would certainly use them again,
I am so pleased with my purchase because I am now able to use large cones of cotton on my domestic sewing machine thus saving me time and money. It has transformed my machine quilting.My order was received within 48 hours. Many thanks. Mrs Jenny Ord
good service thank you
Everything fine - received the ordered goods today.
Excellent service, received order promptly.
Super quick service.Thank you
Reliable items !
Amazing shipping costs !
Parcel arrived in France in mint condition !