TESTIMONIALS
Briliant serice part arived in48 hours ,will be using you again .
K Frayne
04th February 2011
Prompt and speedy service. Many thanks!
Caroline Bagworth
03rd February 2011
excellent service, first class. thank you.
Jean Brooking
03rd February 2011
I was extremely pleased with your prompt service and information as to day and time of delivery.
I chose your site because I thought that I had visited a stand with your name at a craft show at Birmingham.
For the past 20+ years I have had 5 Janome machines the present one is Memory Craft 10000,and is used most days making articles to be sold to raise funds for our local Hospice.I have many times that I would love to have the 11000 but at almost 80 years I doubt I'd use to its full potential.
Once again many thanks.
S.Julian
Shelagh Julian
03rd February 2011
Many thanks for a fast and efficient service, website was easy to use. Much appreciated.
Angela Coe
03rd February 2011
I have been so impressed with my New Janome Sewing machine 4900 purchased in December. Equally the 1st class service given by GUR was superb.When a mistake was made with the delivery of my machine they immediately offered to lend me an ex - demo model until mine arrived. This was delivered within a day and as soon as mine arrived they arranged for the swap. I have had to contact them since with a query and the staff are always very knowledgeable and extremely helpful. This is a company I have recommended to others. Thank you GUR for your thoughtful helpful service.
Pam Bacon
01st February 2011
A prompt delivery and so far the machine meets all expectations. Thank you.
Niki A
01st February 2011
Brilliant service my order arived in 48 hours i was impresed ,thank you sue x
Susan Frayne
31st January 2011
excellent service thankyou. Will definately use you again
L .f. Todd
31st January 2011
Very pleased with the machine, excellent service, delivery exactly as predicted. Thank you!
Mary L
31st January 2011
Thank you for speedy delivery of Pfaff sewing machine parts - great service.
Mary B
30th January 2011
I am delighted with the service both online and via telephone.
I received my sewing machine next day and also delighted with the price.
Lilian Davidson
30th January 2011
ordered a lightbulb, very prompt delivery but a bit unhappy with the delivery charge of £4.00 when the postage was 40p.
GUR REPLY: sorry we do clearly state all orders under £30 will be charged £4, which includes credit card charges, stationary and other admin charges
Caroline
30th January 2011
A very friendly and professional service with quick delivery. Would definitely highly recommend to anyone. Thank you for your excellent service.
Julia
30th January 2011
Quick delivery to Finland, thank you! Just 5 weekdays!
Riina
29th January 2011
Adjustoform fab. Great service. Couldn't be beaten on price, would definately use this site first re further orders.
Julie Brown.
29th January 2011
Excellent, friendly service. Fast delivery & helpful answers to my question. Would definitely recommend. Thank you
Jan Smith
28th January 2011
Such quick service. Only a few days between placing order and receiving it. Would highly recommend to anyone. Will be ordering soon I'm sure. Thank you.
Sharon Stinson
28th January 2011
GUR offer a very courteous and professional service. Their staff were very helpful and informative on the telephone and clearly knowledgeable about their products. Delivery was very quick. Thank you very much.
Jo Hall
26th January 2011
Exceptionally helpful and amazingly quick service.Machine arrived within 20 hours of ordering and works a dream, can't wait to get try all the features. All this and freebies too!
Jane Finn
24th January 2011
Delivery service exactly as promised. E mail query answered within minutes. Excellent service all round.
Catherine Merris
23rd January 2011
Ruffler foot arrived by return - thank you , good price, good service
Ellison Stephenson
23rd January 2011
Thank you for your excellent service and prompt delivery.Best I have ever had.The sewing machine is a gift for my daughter and has not yet been opened,so no opportunity to test performance.
Frances Witchard
23rd January 2011
excellent service. parts received in 48 hours. reasonable prices but no invoice. would definately use again.many thanks
Kenneth Davies
20th January 2011
What can I do but agree with other satisfied customers. I've ordered accessories from GUR and was impressed with the deliveries therefore had no qualms about buying a new machine from them. Delivery was under 48 hours....brilliant.
Annie Jones
20th January 2011
thank you for such speedy delivery my machine arrived less than 48 hours after ordering and the machine is perfect many many thanks
Heather
20th January 2011
I just wanted to say a big thankyou - my daughers mannequin arrived in time for her birthday. Many Thanks for being so helpful and arranging such a speedy delivery at such short notice. I really appreciate it. My daughter was delighted.
I would definately recommend your business to others and buy from you again.
Nice to find a company that go that extra mile to provide good customer service. Well Done
Chris
20th January 2011
Thank you,my new machine is great as was the service and the delivery.Well done G.U.R.
Hazel
19th January 2011
Great Service. Difficulties in purchasing locally because of living in Spain. Very helpful phone conversation, who emailed us the link, Clear ordering procedure and fully satisfied. Received in two weeks, machine now working perfectly once more. K.E.R.
Ken E Reynolds
19th January 2011
Can't fault the company. Excellent communication and fast delivery. Product accurately described on the website and great price
C Fletcher
19th January 2011
Great customer service,very helpful. Ordered the machine for my wife, arrived next working day, she was delighted. Cheer's G.U.R.
S.whitehouse
18th January 2011
I was hesitant to order online. I was saving over $1000 dollars from the "best price" around here. I found an easy ordering process, quick delivery and a beautiful machine! Would definitely use this company in the future for all my needs. Thanks G.U.R. !
Pat Schulz
18th January 2011
my daughter is delighted with her machine and the service and delivery were excellent.
Juliet
17th January 2011
Great service. Helpful advice on the phones. Quick ordering process and arrived next day.
Brilliant, couldn't ask for more.
Damien Cox
17th January 2011
The piping foot, which I ordered, arrived promptly. Very good service.
Jacqueline
16th January 2011
Excellent service,product exactly as described. Will certainly shop again.
Val Harper
16th January 2011
i ordered a brother sewing machine one day and received it the next-excellent service.
Mrs J. Aron
16th January 2011
I bought an extension table and a couple of sewing feet for my Brother machine. The price was good and the order was delivered in two weeks. Well done GUR
Teresa Felgueiras
16th January 2011
As usual, service impeccable. I can't praise G.U.R. high enough and recommend them to all prospective customers.
Mary Bamber
16th January 2011
I bought a ruffler foot for my Janome machine. GUR offered a very good price. It was easy to order and delivered quickly. They are now on my favourites list. Well done GUR.
Ann Harris
15th January 2011
The best! I had prepared my own shortlist of machines before I phoned GUR for their opinion which was so well informed that I asked what they considered best. The machine was delivered within two days and is a joy to use.
Paula Lawton
14th January 2011
Fantastic prices, brilliant communication & excellent service. Thank you G.U.R X
Keira Mitchell
13th January 2011
Fantastic service from GUR...friendly, very helpful and my new Brother machine arrived the very next day! Highly recommend, Thank You.
Diana Gilmartin
13th January 2011
I was amazed at how quickly my machine was delivered to me! The delivery man walked a long way up an icy lane to get it to my house safely, and was still cheerful. Well done GUR on your choice of carrier and speed of order- thankyou.
Linda Till
11th January 2011
very pleased with my goods, and a very speedy delivery. will definitly do bussiness again. well done, and many, many thanks
Lynn Griffiths
11th January 2011
I ordered a Brother 1034D on the 5th of Jan and was at my door in Ireland on the 7th!! Fantastic service. The machine was threaded and ready to go and have been enjoying it every day since. So far I find it a very easy machine to use and dependable but only time will tell. THANK YOU VERY MUCH. Your excellent service, very helpful staff, and very good products is so very much appreciated.
Loretta
11th January 2011
The service was excellent - swift despatch and good communication. Was very impressed and would recommend to friends and use again.
Fiona
10th January 2011
excellent service, delivery very prompt
Edna
10th January 2011
I found what I wanted (a bobbin winder band) only a small item and it was delivered really quickly. Will definitely use this company again.
Pauline
10th January 2011
i was very impressed with the speed of delivery and even more impressed when i found out how close they are to me so in future I will be going into the shop itself as I found that they sell absolutely every thing I need for my dressmaking
Susan Daniels
09th January 2011







