TESTIMONIALS

My order was only a tiny one - a seam foot for my sewing machine - however it was processed immediately & very efficiently, very good customer service - thankyou!

My Hobby Table has just arrived today. You have been so flexible about delivery and now it's here, it looks great. An ideal height for cutting out and a really generous size. The service has been excellent.

I cannot comment because I have not recieved my Pfaff embellisher ordered 14th of Jan'.E-mails regarding correct invoices have been ignored as well as e-mails asking for information before buying have been ignored..... GUR Comment: The item had been dispatched as soon as the delivery charge payment was made, as extra charges applied due to the machine having to be sent to Europe. Having dispatched the item the responsibility now rest with the our couriers. Firstly I would like to say thank you and show appreciation for purchasing the product from ourselves and also take this opportunity to state that we have made every effort to reply and answer any queries made by yourself in relation to this order as quickly as possible though we apologies in advance if these replies have taken more time than we anticipated. Here at GUR Sewing Machines we will always endeavor to providing a first class service to all customers and appreciate all customer feedback which helps us to reach our ultimate goal of providing the higest level of customer service.

I ordered a Pfaff 4 Select (Display Model) on Friday and it was delivered to Valencia, Spain on Wednesday in just 4 business days. The display model appears to be brand new having never been used, and was packaged in the original box as if it were new. It came with all accessories and the gift pact from GUR. We are very satisfied and will buy from GUR again. Great prices, great machines, and fast shipping...Thanks!

Hola estoy muy contento con el servcio de informacion y por la rapided del envio, se lo recomendaré a mis amistades muchas gracias

Service super rapide pour arriver dans mon petit village du sud-ouest de la France. Je ne manquerai pas de vous recommander à des amis français. Merci beaucoup

Super service from GUR, this is my second purchase from them and I would highly recommend them for service and value for money.

Great service. Delivered to my door in Ireland in less than two weeks. Many Thanks

There was not a problem ordering the machine,and it was delivered promptly to us.The machine has only been used once so far.My wife was pleased to receive the free gifts that came with it.We were also very pleased with the price of the overlocker.

Great service, I bought 2 packs of Brother bobbins and sent one to my dd in California, thanks.

the Pfaff overlocker I ordered is excellent and the service from G.U.R. was second to none very quick delivery

I was very pleased with the service I received when I bought a new machine. The staff were very helpful indeed.

I have receive a Creative embellisher and subsequently a delivery of spare needles. Both orders were processed promptly and efficiently. I can thoroughly recommend the embellisher.

I would love to be able to comment on the service I have received all I can say is that I ordered my machine 12 days ago & it has not yet been delivered. GUR: Sorry Weather conditions have been very bad with the snow and couriers have had problems delivering

I was given very helpful advice by the staff when I was considering buying a new sewing machine and I am absolutely delighted with my Brother Innov-is 400. I am so pleased that I have treated myself to this machine for my patchwork and quilting. It is amazing.

Super service, and delivery, even to the Scottish Highlands in appalling weather my machine arrived in 48 hours. Not managed to try out the blind hemmer yet, though. Excellent service, used before and would highly recommend to anyone.

Excellent service - I ordered during the weekend and despite the heavy snow and road conditions,arrived Tuesday morning. Thank you

I have been very impressed with the service. The machine, ordered on a Sunday, arrived on Tuesday morning. I already possess an embellisher machine, but find the Janome FM725 a useful addition because of the ease of use of the pressure foot. The information and samples shown on the DVD were very useful, however, as I do not use a computer myself, I would dearly like to have a printed version of the advice it contains if that is possible.

Excellent service, very helpful staff. Your easy to use site helped me to make the right choice for my needs, and my new sewing machine is a pleasure to use. Thank you G.U.R. I will certainly recommend you.

Thank you for my recent order as always the service is excellent.

Thasnk very much, lovely thread, quick delivery, brilliant customer service. Thank you

Again buying from Gur is a delight such helpfull staff I cannot fault them. Delivery as always very prompt and goods packaged well. My no1. Embroidery outlet shop no need to look elsewhere. Thank you to all the staff. Chrissy from Wisbech

I ordered the Janone 8077 and i haven't stopped using it. A fantastic machine, very easy to use with a decent range of stitch lengths/widths. I would highly recommend this site to family and friends...and strangers!

Excellent service, kindly contact and I got my items within 4 days shipping to germany. Perfect and surely not the last order. Thank you so much.

I ordered a Brother LS2125 online on the Sunday before Christmas, and it got here in plenty of time on the Tuesday morning. Excellent service. We're very pleased with it.

Great advice from the extremely helpful staff at GUR enabled me to find the perfect machine for my daughter.

Very speedy service. I was amazed, especially for the time of year. I will definitely be shopping with you again.

Great service for an xmas present for my mum - really quick and efficient!

I have bought a few different items from GUR and the service and sales have been brilliant, if they say it will be posted that day it is - not like some dealers.Thank you to Palmer and his staff, have a great Christmas - Elaine

I did it again! I ordered a new machine through GUR a Janome CP 1000 Cover Hem stitch !!! it is fabulous ! outstanding! the shipping is so very fast, I got the machine 48 Hours after my order and I live in France imagine ! no really GUR is the best !!! Thank you guys!

I bought a brother overlocker for my mother for christmas. Ordered on the 13th Dec and received it on the 16th. Completely reliable and got a free gift too. Excellent Service

Advise on which feet were appropriate for my machine was excellent, order went through smoothly and received two days later. Service is hassle free and reliable, what more could you ask!

Horn Sewing Cabinet Had to wait a bit longer for delivery but there was good communication from GUR Product is Brilliant and The delivery driver excellent delivered on Friday in all that snow and even took it upstairs Well done to all

the product is a christmas present so i can not comment on that for a few more days but the service, comunication and delivery from g.u.r sewing machines has been first class. if the machine is as good as the service i have recieved i am sure my wife is going to be very impressed with it. thankyou and a merry christmas to all at g.u.r.

Really good service and fast delivery.Thank you.

I had to wait nearly two weeks before machine arrived, but finally I got it and I am very happy now! I am very satisfied that there was European plug too, not only Britain. I will recommend you to others. Thank you!

I bought a Stitchmaster 988, I got so much help and advice on my purchase and Christine has been extremely helpful. Already have my eye on couple of other items and have no hesitation about buying from GUR again. THANKYOU

yes i got my order and i am looking forward to using this company again .and i can't wait to try my new feet

excellent service delivered promtly. easy to use website very informative

Knowledgeable staff. Ordered lunchtime and machine delivered next day. Excellent service. Will deal with again and recommend them.

Can only echo what has been said already. Order processed promptly and machine received quite quickly. Good effecient service.

The machine arrived very quickly, grat service! Thankyou

it s very good service i m happy because i get what i want,in time ,thanks

Only a small item, but was delivered safely and with speed, thank you.

A pleasure to deal with - prompt delivery. Thanks.

I've made one garment so far and love the machine. Easy to use.

Machine arrived promptly as promised together with the bonus pack. Good service compared with some sites.

Very efficient service. Very speedy delivery despite being ordered near christmas the machine arrived on time!

envoi extra rapide prix tres intéressant c'est parfait merci a bientot

Excellent service. Order received very quickly thank you.