TESTIMONIALS

monday 22nd February 2010.I was more than impressed by this company they were polite and very helpful on the phone, which is more than can be said for others,I placed my order at lunch time on Friday and received my babylock evolve at 8.10am today,how about that for service? absolutly great. It's a pity more company's don't do the same. I would recommend this company to anyone. Well done.

The Brother BC2100 was delivered quickly and efficiently to my work address as requested - the lowest price we could find, plus some accessories thrown in. I would recomend GUR to anyone.

On both occasions I have had A1 sevice 1st time very helpful advice 2nd time on internet order I had next day delivery. Many thanks for great service

Dear Reader, Congratulations are due to your very efficient order and delivery processes. Although the Brother LS-2125 is a basic machine, my wife is delighted with both it's facilities and competative cost. Our kind regards to you.

Excellent transaction with very fast delivery. I highly recommend this retailer

I bought three items over the last few weeks. The overlocker was out of stock and took a couple of weeks to get here, but the other items were delivered quickly and without fuss. Just how I like it.

Very fast and efficient service.

Having discussed with your Sales rep Mr Palmer and decided on Janome 6260, the order was delivered the following day. I am delighted with the service. Thank you

Thank you for the friendly & efficient way my order was dispatched, I am delighted with my babylock sewing machine. Will use G.U.R again, Many Thanks.

Thank you for the prompt efficient dispatch of my order. The extra strong embellisher needles are exactly that & I have now almost finished a rather challenging project without breaking lots more needles. Thank you.

This is just a quick thank-you for the absolutely brilliant service.My order was placed via the website after a quick chat on the phone to a really helpful lady yesterday(Monday)and has arrived this morning (tuesday). the package is in perfect condition and we are looking forward to giving the sewing machine a try a soon as possible

I had a question about my order and I got a quick and informative response. Thanks also for the quick delivery.

Excellent,speedy service. Have no complaints. Lovely machine

Great prizes, super fast delivery (2 days after order was placed) to Germany. Thank you very much.

VERY GOOD SERVICE, QUICK DELIVERY, EFFICIENT AND GOOD ADVICE FROM STAFF

Very efficient service. Ordered 2 items so far, and both arrived quickly. Lovely people to deal with on the phone. Nice to get a discount voucher too with the first order. Good prices as well

Nice low price and a very quick delivery. Thank You.

Low price, good communication, quick delivery at a very reasonable price even for international shipping. Could you ask for much more? When delivery wasn't done the way it should have (not GUR's fault, the coureier company messed up) they immidiately checked into it, and it was swiftly resolved.

Prices are the lowest on the net: impossible to find a better deal. What's more important, the customer service is really excellent: any question is promptly and kindly answered, the delivery is very quick and should any problem occur (well, sometimes it happens even if it's not GUR's fault) it is immediately resolved providing a complete information.

Brilliant delivery service - arrived just n time for my birthday. Machine is all I imagined - fabulous. No-one can tear me away from it! thanks

Super service!!!! Commande d'une Brother 3034D, lundi, reçue aujourd'hui mercredi ! Même en France on ne peut pas faire plus rapide.Merci encore, je resterai votre plus fidèle cliente. Mille merci.

The delivery service was second to none. The order was placed from Spain via the Internet on Friday morning, and dispatched the following day, i.e. Saturday. The courier service to Spain was swift and we received a telephone call the day before deivery to agree a convenient meeting place, given that we live in the countryside (or "Campo" as it is known here in Spain). On the day of deivery the phone range to advise a time and the delivery of our new sewing machine went very smoothly. We will definately use G.U.R. again for all additional requirements. Many thanks.

2nd Feb 2010 - impressively fast delivery service of my Pfaff 3 Select (IDT) sewing machine (within 24 hours!). Also thoughtful advice given in response to my email about my requirements. Would have liked an official receipt enclosed though, as my only proof of purchase is the email confirmation as I was unable to open the online invoice.

Having bought a quilting foot for my Pfaff machine I knew just who to go to when I decided to buy my Babylock Wave overlocker. I phoned GUR Sewing Machines on Thursday and the Babylock was delivered to my office first thing on Monday morning. What absolutely FANTASTIC SERVICE you get from this lovely Company. I recommend them to all my sewing friends. I was fully confident in booking and paying over the telephone - I am delighted to do busines with GUR. I phoned to say my machine had arrived and spoke to a really lovely helpful lady called Christine - who promptly offered any sewing advice I needed! What more could you ask for? I will definitely use this Company again. Well done to Cool and Christine! Best wishes from Jenny in Torquay!

Delivery took long and correspondence was difficult, but it worked out in the end. Got my brother innovis in january and been happily sewing ever since.

The quarter-inch foot was despatched promptly and I was kept informed at each stage of the order process. I have not had time to "play" with my new piece of equipment but I fully expect it to do exactly what it should - ie provide a consistently accurate quarter-inch seam!

I ordered my sewing machine on sunday evening 31st January and it arrived on Tuesday 2nd February at lunchtime - can't expect service better then that! Great!

I have placed two orders in recent weeks, which were delivered within days. Both items were well packaged and of excellent quality - they have also improved the quality of my sewing. Thank you for a superb, easy-to-use website and a very efficient service.

Sewing Machine arrived quickly but there was no serial number on it so I couldn't register it with the online warranty function

Ordered online on 28th January and arrived safe and sound on 1st February. Very swift delivery and machine well packaged and in perfect working condition.

I placed an order for a Brother LS 2125 with G.U.R on the 28th Jan at approx 14:20, so you can imagine my surprise when it was with me first thing the next morning. This has been a first class experience, wish all internet shopping were this easy. Thank You

Thrilled with my machine and most impressed by the prompt delivery also the courtesy of your staff on the telephone.

Excellent service, maximum quality, ultra-low prices, fast delivery. Full satisfaction

Good product, good price, fast delivery and perfect communication. What a great way to go shopping!

Best price on the Web for the Brother XL5500SE. This is my first purchase and the machine is brilliant. Also the delivery was super fast.

31st January. I waited quite a while for the sewing box but it arrived safely, very well packed and I'm very pleased with it. I was out for the first delivery but redelivery was arranged quickly and efficiently.

I ordered my overlocker over the phone and it arrived very promptly. I am new to overlockers and had a few initial problems with the stitching but each time I rang the staff were very very helpful. Palma was very patient with me and explained everything carefully to get my machine working properly, he couldent have been more helpful . So I would highly recommend this company to anyone and I know that if I have any problems I can ring and get some help which other companies do not always offer.Incidentally it was not the machine that was at fault it was the novice user and the the satin sheen material!!

Absolutely delighted with the swift delivery.I own the same Pfaff Hobby sewing machine in the UK I had no hesitation in ordering the same for my second home in France. I appreciated the free gift as it meant I didnt have any accessories to buy to get started sewing right away.Thank you so much.

I placed my order on the 19th January and the chair was deliverd on the 26th. Excellent service well done.

I placed my order on the 10 January 2010.There was a siight delay in processing order due to Christmas depleted stock levels.Palma keep me fully informed by telephone and e-mail, real personal service.I would recommend GUR to everyone.

Very pleased with the service, machine was a very good price and my daughter is very happy with it for her textiles GCSE. Delivery was very quick would recommend to all my friends.

My product was out of stock, but you contacted me to let me know. Then there was a problem with the payment, you contact me to let me know. Once these were sorted the delivery was so fast. Thanks for the good communications and prompt delivery.

I cannot believe how quickly you turned round my order! Fantastic service!

Although it took a week to get here, the sewing machine I ordered was finally delivered to my door today. Works like a charm. Thank you !

I ordered the Janome Coverpro 1000DX for my wife, who is very pleased with it. We received prompt and efficient service, and would use again.

I am not very happy at all. I placed the Order on the Internet on the 11th January, and it didn't arrive until the 22nd January. It was only coming from Birmingham, and I am in Coventry. Also one of my items was missing, the Bobbin Thread, which I needed the most.

Ordered the 16th january and receied the 20th january in France!!!! Super fast!!! Sewing m

The price for the Hobby 1132 was very attractive and it was delivered within 3 days to Germany, fantastic. I'm sorry to say that I am still waiting for a reply to my 2 e-mails sent on 20 and 21 January. The invoice you sent by e-mail is illegible, and the instruction manual was not included in the package. I need it urgently. I had wished your support was a fast as your shipping. GUR: Sorry no emails from customer

The sewing box,needles etc arrived the next day after I was e-mailed that it had been depatched.The sewing box was a relacement for one I have used several years and I am very pleased with the quatlity of the box and I am sure it will give many years service.

The best price on the net and very straight forward purchase and delivery. Thanks