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Order Line: +44 0121 359 5335

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TESTIMONIALS

I am always impressed with the very quick delivery of items ordered, this is so important when you rely on them arriving at a certain time. Lovely quality of items too.

Susan Simpson
13th February 2018

My second order of these bobbins for my Janome machine they are excellent came extremely quickly a wonderful service will not hesitate to use GUR again.

Mrs J Kerr
13th February 2018

Once again I am a highly satisfied customer. My orders a dealt with speedily and efficiently
The web site is laid out in an easy to use format, with the feet and accessories in groups of sewing machine brands
Thank you

Valerie Eaton
13th February 2018

Lamp offered at a competitive price. Straight forward ordering and prompt delivery. Unfortunately, the lamp did not work. A replacement was arranged and arrived one week later (it was out of stock). This one works fine. The original was returned with the courier.

Dr William Anderson
12th February 2018

I am very pleased with the hoop I ordered for my Janome 500e. I bought the hoop in the sale so I purchased it at a reduced price which makes me happy. It arrived well packaged and in super quick time. Many thanks.

Margaret Spooner
11th February 2018

Great service again, good prices for good products. Found an online shop I trust at last.

Mrs Pam Smart
11th February 2018

Best price for this tapestry. Arrived very quickly. Excellent service. Have just placed another order.

Mrs Linda Smith
11th February 2018

Really pleased with the helmet foot. It came within 7 days from placing my order so I will definitely buy other products from GUR

Mrs Zelda Little
10th February 2018

Excellent quality fabrics at a good price & excellent service. Replied to my email very promptly & quickly dealt with the question I raised. Would shop here again. Thank you

Jmb
10th February 2018

Highly recommend, very good products and service , love all my products that I have bought from my Pfaff Expression 3.5 to all my different accessories etc for my machine, love using this company very competitive on prices.

Jeanette Wells
10th February 2018

It was a good experience in so much as the Price, Advice, Delivery, and excellent customer service. Just keep doing what you are doing in the way you do it. Regards Susan.

Mrs Susan Holland
09th February 2018

Brilliant and efficient service. After sales care second to none. All my queries were handled very fairly and I am a very satisfied customer. Thank you.



 

Ms Vicki Burton
09th February 2018

This bag is strong and has a pocket at the front which is large and it looks smart. Very quick delivery to

Christine Caddick
09th February 2018

Bag is perfect for my new sewing machine and was delivered quickly. However the puller on the zip of the pocket came off the zip completely the first time I pulled it which meant I couldn’t close the pocket. Rather than the hassle of sending it back I finally managed to force it back over the teeth of the zip and clamp it back on with pliers. Working fine now !

Susan Reid
09th February 2018

Had a query with my order which was sorted out straight away with a quick phone call. Very friendly and pleasant service.

Mr Eric Traynor
08th February 2018

Needles work very well with my old Singer overlocker. The items were a little long in the post but that wouldn't stop me ordering again. I like this company.

Helen Bradley
07th February 2018

I am a very happy customer. The communication was great, delivery was in time as agreed, the machine is working well. Thank you

Marina Ignatyeva
07th February 2018

I was disappointed in the colour. I had ordered burgundy which is the colour used above on your website. The colour that I received was more of a purple. I did not request to return them as they will probably be used eventually however I still have to find some true burgundy ones. This experience has put me off buying threads on line

Linda Marshall
06th February 2018

Very happy with the speed of delivery and with the packaging. The cutting mat is huge and definitely good value - I am very happy with my purchase.

Jenni Scott
04th February 2018

Not use yet in my starch. But it feels and looks lovely. And the service was good , deliver fast . will be shopping with you again very soon.

Mrs Pamela Newbury
04th February 2018

I ordered and paid for an ex Display machine. I then got an email to say "sorry that machine was already sold" was i disappointed ?? oh no, rather than disappoint me, i got a brand new machine instead !! im so pleased with the way this company treat their customers, i buy all my sewing equipment from them, they never disappoint, brilliant service !!

Jean Stones
04th February 2018

I enjoy shopping at GUR because it's easy to find what I'm looking for, the service is wonderful and prompt, the price is competitive.

Linda Stapleton
04th February 2018

Delivered following day, great service.
It takes a lot of practice to get even pleats as instructors are quite difficult to follow. Once mastered, it’s a good piece of kit to have.

Just D
03rd February 2018

Excellent advice and help to purchase the right machine for my needs. Great deal, great customer service and quick delivery.

Mrs Jayne Booth
03rd February 2018

Just what I wanted and at a great price. Product works well and is just as described. Will be ordering again in the future

Vixy
02nd February 2018

I ordered a few fabrics, FQ etc in the clearance which were bargins! Lovely Gutermann fabric, good quality. I will definitely check out the sales earlier next time! Colours were pretty accurate too! Also, Gur were quick to notify me when FQ were sold out. No problems with orders. Will keep checking this website for offers!

Lisa
01st February 2018

Exceptional price for a sturdy machine. I had telephoned to speak to an advisor as I specifically wanted a lightweight machine to take to workshops as I already had a larger Pfaff which I also purchased from GUR. I am very pleased with this machine, also the Pfaff and a Janome embroidery machine I also purchased from GUR. I find they are so willing to advise and the follow up if there are queries exceptional. I would not purchase a sewing machine from anywhere else. The delivery was rapid and I was even told a time slot for delivery. I am very pleased.

Ms V Reeves
01st February 2018

The process and delivery of the items was good. I have bought from you before and I have recommended you to others.

Mrs Daphne Davies
01st February 2018

Excellent service. The coverlock clear view foot was put to use immediately and has proved very useful indeed.

Mrs V J Crouch
01st February 2018

a true delight to buy from I have bought sewing machine and varies other things and has always would highly recommend

Mrs Jean Lloyd
31st January 2018

Everything went like a charm, with the pens arriving sooner than expected.
Would definitely order through GUR in the future!

Mr Andrew Hall
31st January 2018

Items received well packaged and perfect. Easy to order, competitive prices and everything is good quality. Excellent all round service.

Linda Draper
29th January 2018

As I had not received my item for over two weeks from the order date I rang and explained. The person who I spoke to was very helpful and explained the situation. I duly received my item within two days of contacting the company.
Thankyou very much

Marie Dixon
28th January 2018

Beautiful fat quarter fabrics, great quality.
The Jelly Roll is the firstr I have ever bought and it is already bringing me a lot of pleasure - what a lovely selection of designs and again lovely quality.

Postage still a bit slow! 8 days for delivery.

Miss Harriet Denning
28th January 2018

Purchased the cantilever sewing box. Really pleased. Excellent quality - very well made. Would definitely recommend.

Mrs Linda Wood
28th January 2018

After seeing this lamp in friend’s sewing room, it was just what I needed for my sewing work...esp with aging eye-sight. It will a great asset on the grey days of winter & such excellent design,
Excellent prompt delivery...thank you.

Mrs Sue Johnson
28th January 2018

Thank you for the order which arrived a bit earlier than anticipated as it was on special order. The website experience wasn't very good as a floating dialogue box informing me of other people's purchases kept getting in the way...very very irritating and unwanted (I do not care nor want to know about what other people have bought!) I mentioned this and a couple of other points to the young man I spoke to (very helpful) when I had to call to get a query answered. Haven't used the needles yet but I do not anicipate any problems.

Siobhan Burton
27th January 2018

Brilliant Service! Brilliant Sewing Machine!
I am so pleased with the online service GUR gave and the sewing machine I purchased is a delight to use!
Being able to purchase such a high quality machine at such a good price was a dream come true!
The delivery was exceptional, I am in France but the service was quicker than regular post, it only took 3 days!
I would recommend using GUR to anyone who wants to buy a good quality sewing machine at a great price!

Mr Trevor Beazer
27th January 2018

Excellent service, providing a Quality item at a reasonable price. Thank you for a very professional service. I will certainly be buying more products from you and will be reccomending to others. 5 star well done.

Richard Hopkins
26th January 2018

I have been a customer of GUR for many years now and can honestly say that their service and quality is first rate. I highly recommend this company for being specialists in all things. Thank you for your excellent service.
Mrs E Nicholson

Mrs Eileen Nicholson
25th January 2018

Excellent although a bit confusing regarding the payment at the end so consequently have made the order twice so unfortunately I will have to return one of the orders but thank you for your service .

Mrs Margaret Robinson
24th January 2018

The sewing machine bag is great quality, big size and looks great. I highly recommend this item.

Mrs Sophie Freckleton
24th January 2018

Lovely machine, great price and fantastic service. Have recommended GUR to my daughter-in-law.

Fiona Jenkins
23rd January 2018

Super service!
Ordered one day, delivered the next.
 

Heide Upshon
23rd January 2018

Ordered over the telephone this morning. The young man was very helpful. Very impressed with the service. Will use GUR sewing superstore again.

Mrs A Taylor-chilton
22nd January 2018

Great service as always, no hassle very prompt. Will continue to shop with confidence with GUR the sewing store.

Mrs Theresa Tomkins
21st January 2018

Everything I ordered was fine my plexi table only just arrived but I appreciate they have to be cu5 to fit thank you

Ms Sandra E
20th January 2018

Excellent quality item, speedy delivery, a measure to do business ad I shall return again.

Ms Barbara Vardag
20th January 2018

Very pleased. The hoop was sent out the same day I ordered it and I got it very quickly. It was was very well packed. Great service here. Will buy again and tell my friends to buy here too.

Linda
20th January 2018

Still havent got it, was emailed the week after i ordered to see if i was okay waiting throught that week. I was, they didnt delivery apparently its in the post. We'll see. Poor communication and no product that''ll be 1 stars

Christopher Ansell
20th January 2018
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