TESTIMONIALS

I ordered what I required the needles were delivered very quickly.
So all in all a painless & efficient experience many thanks.

Order completed efficiently.

Super thanks I will come back again

I bought this machine a couple of weeks ago and have to say how fantastic it is! I received it the next day after I ordered, no messing about from gur , brilliant. I'm new to sewing machines and have already started making clothes! It's so easy to use . I'd highly recommend it .

Great service, fast shipping and product exactly as depicted-thanks!

I live in The Netherlands but received my sewing machine really fast. Very happy!

Very useful foot thank you. Received notification it had been dispatched very fast. Unfortunately it took another 4 days to be delivered.

Delighted to have found this to fit my Pfaff Passport 2.0. Excellent customer service with good delivery times - absolutely no fuss which was lovely. Will definitely use this company again.

i love these and have ordered 5 lots so far some for my daughter and some for me and will be ordering more in the future the quality is excellent service from GUR is absolutely wonderful i would recommend them highly

This is the second time I have used this company and have been very pleased with all aspects of the process. This company has a great range of sewing machines and overlockers, and meet the needs of the novice as well as the expert. Both products I have purchased have met my needs and are good quality. The price is very competitive, I have done multiple searches before choosing to buy yet again from GUR. The speed of delivery is fantastic, from purchase to actually using my new sewing machine was under 48 hours. I would recommend this company. very satisfied customer.

Excellent fast service, really pleased with my purchase

Bought a sewing machine from you two years ago. Was so pleased with the service then, that I returned to you again when I wanted to purchase an overlocker. You didn't let me down.
Many thanks.

Super easy to order. Very clear website. Good pricing. Fabulous free delivery. Additional free gift. But that's still not getting to the best bit... With regard to the delivery; I was emailed regularly, told which day to expect my purchase, then updated with what time to expect the delivery! I didn't have to wait in all day, I was given a specific time slot.
So a big hooray all round.
Thank you.
A happy customer.

I ordered two machine feet, I made an error on one and corrected it by phone but the price which I think should have been cheaper was not reduced from the first wrong part.
Of the 2 parts sent one was sent incorrectly but this was quickly rectified and correct part now received.

Absolutely delighted. Discussed my order on the telephone and the man was extremely helpful. Order arrived within 3 days of ordering. I would recommend this seller . Thank you .

I was really impressed with the speed that I recieved my overlocker less than 24 hours. The advice that I was given while qeciding which machine to buy to suit me . The free gift was more than welcome. i will definately buy from GUR again

Great product, very useful to have the bag to go with the overlooker and at such a good price when purchased with the machine. Always a good deal to be had at GUR. I recommend the company.

A member of my quilting class showed me her bobbin ring!! I sent for three - one for myself, my daughter and my friend. All were delighted with the product and the delivery was very speedy.

Any query from my quilting friends points me in our direction - no better testimonial than that!!

Great customer service, this is the 2nd machine I have bought through this company and I would recommend.

very good product, service and communication. Highly recommend

The GUR staff were brilliant, gave me great advice to help me choose the right overlocker for me. I spoke to them on several occasions and the staff were always polite, helpful and lovely.
I now have a great overlocker that I am very happy with.
I would highly recommend GUR and the next time I invest in another machine GUR will be my first port of call.

Thank you and very kind regards
Garance

Bought a Husqvarna sapphire 960Q sewing machine from GUR and I am delighted with this machine,and also the service I received from GUR. I could not believe it when the machine arrived less than 48 hrs after ordering it, well wrapped and knew exactly when it would arrive due to accurate tracking.
Thank you for your good service, I will certainly buy from again. Thank you for the free gift.
This is a company I will certainly recommend.
 

I had a problem with a previous machine but it was sorted out quickly with courtesy and efficiency. GUR's customer service is excellent.

I will definitely shop with GUR again.

Excellent price, fast delivery, but extended warranty was said to be with Husqvarna. We later found out that the machine has to be sent back to GUR, and not to a local Husqvarna dealer. Hopefully I will never have to return it, but be wary about telephone assurances that aren't confirmed in writing.

Brilliant customer service, great product and really prompt delivery. You'll definitely be my first port of call when I need anything for my sewing machine.

So glad I bought this as it has been in use since arrival. Many thanks to GUR for their excellent service. Whenever I require an item for my Janome machines, they have always been very helpful. Also glad of their extensive selection of Janome Embroidery threads.

Excellent service, friendly and knowledgable staff. Can't reccomend this company highly enough, if you want a sewing macine this is the place to get one.

I must say GUR offers an exceptional service in a very reasanable price. I am very happy with the buy of Janome 2090. I would recommend GUR to everyone :)

Although delivery was delayed longer than I hoped, there was positive response about my cincerns
Jill

Excellent speedy service and product exceeded quality especially for the great price

Thanks, item purchased and delivered exactly when promised. Still learning about machine s very different from my previous one!

I'm a professional. preferred to only professional equipment. long doubted, but still decided on purchase. And I'm not felt sorry! Overlock dispelled my doubts. very easy to use, high quality. I want to note fast delivery. I hope for further cooperation. thank you

Arrived on time in good condition!

excellent service

Great service, quick delivery, good price. What more can I ask for?

Superb service.....easy to order,and my new machine was delivered very promptly.I bought it as a lighter weight machine specifically to take to class and so far it has lived up to all my expectations.

I have bought from GUR a number times, ranging from a Janome 8900 Sewing Machine to additional feet and attachments, and without exception the service has been first class. All the staff are polite, patient, and go out of their way to be helpful. The delivery service is also excellent, receiving items either the next day or within a day or 2. The range of products is excellent - you are always the first people I go to and you always have what I need. Thank you and long may you be in business. Sheila Belcher.

First class service from G.U.R. Excellent company to deal with. Very professional and no stress whatsoever from ordering to delivery. Would highly recommend.

Brilliant Service, ordered over the week-end , delivered early Tuesday morning.

I would recommend GUR to anyone looking to buy a machine or any other sewing aids. The online order site is so easy, delivery is quick and arrives when they say it will. Their prices are very competitive. Overall, a very good company to deal with. My machine is lovely and very good value for money.

Excellent service, competative pricing and very good rates for postage overseas.

Excellent service. Order delivered on the nominated day at the stated time. It was possible to track the delivery progress in my area within 15 minutes and the courier was very cheerful and helpful carrying the parcel up to our flat on the 1st. floor. Thanks all round.

Highly recommended... knowledgeable staff, unhurried service offered with no pressure to buy, opportunity to try out all machines in comfortable layout ( upstairs - no lìft available )
I know that I left having bought the best machine for me at the best price. Thank you and Bless You GUR

This will come in useful, although not for my Janome sewing machine. I have already used it for other things, however, and have found a real gem in GUR. Will be returning to this site on a regular basis.

As usual service was efficient and friendly.
 

Excellent service. I broke a foot for my sewing machine the day before I was due to go to France for two months. The new foot was sent special delivery and arrived before I left for the ferry. Couldn't have asked for more.