TESTIMONIALS
My order of a Brother Embroidery Frame was easily executed online and received promptly. I have previously enjoyed excellent service from GUR and this was no exception.
Excellent service,
Emails answered promptly with good help, goods dispatched quickly, cant recommend them highly enough
Brilliant service;ordered in the afternoon and delivered the next day.It's a birthday gift and has been very well received
I rate G.U.R. the sewing superstore because my sewing machine was very good value, the free gift I got was brilliant, and the delivery was excellent. All in all I had all round A+++ service...
very happy with my new overlocker and it was delivered really quickly will be using the site again.
Very speedy dispatch and delivery - thanks!
Can't recommend this company enough. I had my machine less than 24 hours after I ordered it. It is a brilliant machine and the free gift is excellent quality. Exceeded my expectations by a lot. Really fair price too.
Totally delighted
Brilliant company to deal with.
Quick and efficient service.
Everyone was exceptionally helpful - the sewing machine arrived the next day! Fantastic service.
excellent service arrived in 48 hours
could not be beaten
Very pleased with my new sewing machine and excellent service from you. Easy to arrange a delivery date suitable for me and was kept up to date throughout. Thankyou!
Many thanks for your efficient service and very prompt delivery of my overlocker.
I ordered and received a Janome MC 15000 All I can say is if ever you need a new sewing machine ask GUR first .The service and care is second to none.The knowledge of their subject is wide and their personel are polite and courtieous. I would recommend this company to anyone. Linda.
GUR are always brilliant to deal with. Excellent friendly staff, always helpful.
I highly recommend them.
Speedy delivery, could even work out how far away my parcel was. So far, my Brother 1034d is doing great. I would definitely use GUR again. Happy customer.
Excellent service, prompt delivery, good value - would recommend you wholeheartedly!
This was the first time I'd purchased something from GUR Sewing Machines and I have been thoroughly impressed with their service. I ordered at 2.50pm one afternoon and unfortunately my payment had not cleared by 3pm so I couldn't have delivery the next day. I didn't mind about this at all, but the company called to explain and apologise for this, great service. They then called back a bit later as they couldn't locate my delivery postcode (I had entered incorrectly!) so rang to double check. I received delivery text updates and knew exactly when it was being delivered. Great service and would definitely recommend and use again. Thank you!
Fantastic price, fantastic service, fantastic item, I have recommended GUR to many people now
Actually purchased this item as a spare, hadn't seen one anywhere else.
Excellent service. Fast delivery. Item well packaged. Enought information on website to help me choose the right item. Stress-free transaction!!
I love this company, they know their stuff and they get to know if they do not.
Highly recommended.
Go the machine, got the kit and got the extra needles, good advice and good service, really nice people on the phone too.
A go to place for sure.
I'M an absolute beginner and this machine is so easy to use.however l dont know much but the foot on mine loooks like its crocked.other wise its an owsemoe easy to use machine
Very pleased with the great service I had shopping online with you.
kept me up to date with my order by email about when dispatched and when it would be arriving, also very quick so iwas really pleased with your service will be using again.
Shopping with GUR has been a brilliant experience. My overlocker looper broke so I promptly phoned GUR who were very helpful on the phone. They told me I could have the machine the next day and e mailed me all the information for my order. I even knew to 15 minutes when the parcel arrived. This has been a very nice experience with GUR who make the ordering experience very pleasant indeed. Thank you to them and I would definately recommend them to anyone wanting equipment. Thanking you GUR.
Very Helpful Service!!
This was a replacement for my other brother machine because the looper snapped. This machine is smooth it threads easily and has a lovely stitch. The light comes on at all times and the bulb blew after the machine had been left on all day. It is easy to clean and easy to carry too. I would only choose a brother machine the last machine I bought in the late 1980s .
well needed at time and have saved a lot of time on important job!
Great machine, quick delivery. Very happy, thanks.
Very pleased with the service I recieved and the beads were just what I was looking for and arrived quickly
Thank you G.U.R.
l have searched long & hard to find a supplier for this bulb & thank goodness l found your co. on line. l have a 40 year old elna sewing machine & this is the 1st time l've needed to replace the bulb. my machine is well used.
thank you for your prompt response to my order.
Pat Milne.
First class service and very helpful
Brilliant experience. Sewing machine arrived the next day and am really pleased overall.
I love this sewing machine! It's very smooth to work with, small but powerful. The overall design and product is lovely. Super pleased with the price and fabulous quality. Fast delivery and great service. Very pleased overall!
The service I received from GUR was first class. The staff I spoke to where polite, professional and knowledgable. I will happily use this company again and infact have already done so. I have no hesitation in recommending GUR to my friends in the future.
Fast service, exactly what i needed. One happy customer.
Site was easy to use, goods were shipped very quickly
Fast efficient service. Thank you!
These guys are great to do business with very helpful and informative about there products helping make the right choice ove overlock/coverlock machine. i have used them several times for accessories and everything has always arrived very quickly.
After searching the internet for a good supplier .I contacted GUR and were happy with their initial response .So I booked my flight from Spain to visit on the 4th June to have demo,s etc on my choices The first thing I found was ,they were extremely good and I was told to park in their garage because I am disabled ?then my friend and myself were offered drinks and taken to the machines .I spent the whole morning playing nod was very very happy with the service I received. As I had given them a rather large order I was emailed when it was dispatched to me here in Spain and I received my pfaff creative performance onthev17thalong with all my bits and peices I found all the staff very friendly and courteous and would recommend GUR to anyone .Thanks guys
Arrived in god time and perfect for the job in hand. Than you.
Arrived when promised, just waiting for janome and the digitizer, will use GUR again
Service was very good and very pleased with my Brother over locker
Fast delivery, items arrived as expected. The walking foot has made such a difference - I've finally finished something I've been struggling with for ages! Thank you!
Very pleased with delivery and exceptional value for the bobbin ring I love it.
I would certainly use this company again.
I ordered these tapestry needles online, the process was very straight forward. The service was quick and efficient and the product of a good quality with the added bonus of a handy case - no more searching for the proverbial needle in a haystack or in my case knitting bag!
I went to the GUR shop in Birmingham and the service was excellent - although I was given a free set of needles for my machine, they were not inside the box when I arrived home. However, I would order from GUR again.
Very good value beads and speedy delivery. I would recommend your store. Thank you for good service
Easy to shop on the website.
Competitively priced.
Arrived quickly.
An excellent service - thank you.
Thank you very much for the excellent service. My machine was delivered precisely when expected. The couriers information was useful and easy to follow. Very impressive