TESTIMONIALS
Fast delivery, great machine can’t wait to get creating
Highly recommend!
Absolutely first class service again, so reliable, efficient and nothing too much trouble.
Very happy width the service, it was supposed to arrive on the day after I ordered it, but I delayed it until I was able to receive it as I was in work for the first delivery
Thank you for swift delivery.
Loving my new sewing machine .It does everything it promised well and so light to move around . GUR processed my order and delivered my machine fast. Great service
Easy to order, speedy delivery and the product looks fab, already threaded, lots of accessories. I have not tried it out yet as I am waiting to take enjoy retirement in a few weeks and master my super new machine in a leisurely fashion!
Excellent customer service as the item was at first out of stock, however I was kept informed when the item would be back in stock. Walking foot is great, just what I wanted.
Great choice and good quality products. They were described helpfully online. Delivery was on time and well packaged. Would recommend and use again.
Thank you for the quick delivery. They were a Christmas pressie and be enjoyed for years. Thank you for the phone call to check on my order, I’m very new to sewing and you reassured me that I had brought the right products. Thanks again
Helpful and efficient, my sewing machine arrived promptly, well packaged and in good condition. Would recommend shopping here.
Absolutely fabulous customer service. I telephoned twice with queries before purchasing and the man who answered the phone went above and beyond to help give me the right advice. items are of good quality and shipping was super fast. would happily buy from this company again.
Another brilliant delivery of my purchase. Threads came quickly even over the Christmas period. I have bought from GUR before and will continue to do so in the future.
Great service from GUR. I was notified as soon as the item came back into stock. Ordering was easy and I received delivery on the date I specified.
Second machine I have ordered from GUR within the last couple of months.
I received my brother innovis 1100 on Christmas eve best present ever made possible by love staff member of gur especially Palma who made sure my purchase was available for Christmas thank you for great service and a happy New year x
As usual from this company delivery very prompt
Even in these awful times service is very high quality
Thankyou for keeping us all going
Excellent delivery time, despite being during the Christmas rush. Very pleased with the service and I would definitely use again.
I ordered from the U.S.A. Just a couple of weeks for delivery and the foot is just what I wanted. I am very pleased with the foot and the customer service.
A fantastic iron,heavier than my last one and takes a wee while to get used to not sitting it upright but it's so easy to work and presses nicely.
Switches it's self off, which for me is the most important thing, as I've left an iron on and gone out or to bed quite a few times.
The only negative thing I'd say is that the directions say to empty out the water when finished, now I don't usually do this( hence irons being left on in the past) but as it's an expensive iron I thought I'd do this, but it is NOT that easy to do and I ended up almost scalded and with a very wet sleeve. So now, if I know I've only got a short time to sew/quilt then I only put a small amount of water in, it's easier to add in more than take it out.
Apart from that point I'm very pleased with it.
This is my best choice. quality 5 stars
I'm working late in evening after kids go to sleep, the machine working so quiet i am enjoying to work with it. love it so much.
It only took 13 days from the time I ordered until I received the package. However, I was missing a tracking number so I could follow the package. But I am happy with my order and the fast service from England to Denmark.
Having purchased machines from GUR for over 20 years, both for my own use and that of my family, I have found that the advice and service offered by Palma and other members of his staff has always been of the highest standard.
Guidance, without pressure is offered in a friendly and supportive way, to make certain that your investment is a success. Their special offers, guarantee the best value for your money, which is important.
Despite my great distance I have from GUR, deliveries have always been most prompt. I heartily recommend GUR to anyone with a need for advice on purchasing any machine to help them enjoy creativity in the field of their choice.
Absolutely love my new machine. Due to Covid I had to wait from March (it was my 60th birthday present) until November to get it but GUR were amazing and once in stock I received my machine the very next day. I haven't had time to use it very much but my initial experience is brilliant and I'm looking forward to using it much more after Christmas. Thank you GUR.
I was very pleased with my purchase. Although it was only a small order it was dealt with very efficiently and arrived in good time for Christmas despite the problems of Covid and the challenges of delivery that caused. The item is just what I wanted!
Thank you.
My wife loves her new sewing machine, it has so many accessories that are included and easy to follow instructions. Super quick delivery. Thank you
This machine is everything I'd hoped for. Upgraded from a very basic brother, which has done me well and never let me down. Made all the beginner mistakes with this machine and will always keep it for backup. The innovis a150 is something else, you really do appreciate all the refinements. I like how smooth and quiet it runs, the scissor function, press button start and stop instead of using the foot pedal, the easy bobbin thread, the auto threader and the speed control. The selection of stitches is ample, it will take me a while to get used to all the other functions but so far I am extremely pleased with this machine and look forward to a long and productive relationship.
I found GUR while searching online for an overlocker. GUR had a huge range of overlockers and after loads of research, I chose the Brother 4234D model. GUR offered the best price and it was delivered quickly. I can't comment on the overlocker itself as it's a surprise Christmas present for my wife who has always wanted one. I won't hesitate to recommend GUR to anyone who wants hassle free good old fashioned service. Thank you.
I ordered this item and was amazed that although it was Christmas I had delivery within 2 days.
Thank You
Maureen Barber
This is my first purchase from GUR sewing machines.
The patchwork knitting needle case is excellent for my granddaughter but also for me ;).
Excellent product from an excellent company.
Thoroughly recommend
Outstanding service from this company. I had a problem with her existing sewing machine which she bought from GUR sewing machines. Spoke to a very friendly chap the next day and he said I could exchange my machine for a new one on their website and they would deliver the new machine and collect my old machine the next day. He called me back on the same day to let me know what was happening.
This was all sorted as stated the very next day at 8:45am. I am really delighted with the whole service with GUR and intend to visit their website in the future for any other sewing purchases. I HIGHLY recommend to anyone that they use this company. 5*+
Very impressed! Really easy to order and delivery was early. I love the machine it's perfect for my needs and glad I chose the model with the extra whistles and bells. I didn't think I would use anywhere near all of the different stitches but I have found them really useful. Still got loads more to explore but the machine is easy to use once you have a good read of the manual and a couple of practice runs. Thank you!
I would recommend this company. .Excellent service, I received my order extremely quickly and will use them in the future.
Thank you so much GUR sewing machines. I received my machine 2 days early, in France despite the pandemic and hold ups at the port. I love the innov is A150 it does everything I thought it would and more!
Excellent service as always. I'm really pleased with the thread collection; I decided to buy it after I couldn't find any appropriate thread in my box for the project I was working on. This pack has a good selection of colours to meet my needs.
My wife loves this Jaguar sewing machine it’s one of the best ones shes ever had, it’s got plenty of designs and letters.
This is a fantastic machine, a real work horse. It is well worth the high price. The machine was posted straight away and arrived within one day. This is excellent service. I am also pleased that there is a two year warranty on this produce which is reassuring.
Great little pin cushion that fits neatly on the top of my Janome 5270QDC. GUR Sewing Machines offered an easy online transaction and the pin cushion arrived quickly, despite COVID-19 and it being close to Christmas. Thank you 🧵✂️💙
Good customer service as the Janome Roller wasn't in stock, I was notified by mail. But still a fast delivery. Very satisfied.
Professional and seemless order transaction.
Kept fully informed of delivery which was on time.
Would have no hesitation in recommending GUR Superstore.
John Brown
I received a notification that this was finally in stock and ordered immediately. Two days later I was enjoying spending time with my daughter teaching her how to use it. Lovely machine and great service
The advice I received was really useful and informative. The machine is great, used the first day and very pleased. It arrived a couple of days late due to delivery issues, (COVID....sigh) but I was kept fully informed so not a problem at all. Good customer care, thank you.
I initially spoke with Palma at the store who couldn't have been more helpful. I then had to place my order on their website and it was so simple and straightforward. This the third time that I've used GUR and I would certainly recommend them, and I would definitely use them again.
Very helpful. I rang a few times for advice. Couldn’t of been happier with my service!! Thank you again!!!
Really pleased with my sewing machine, received next day which was great!
Great customer service would definitely purchase from your company again.
I cannot recommend GUR Sewing Machines highly enough. Their customer service is second to none with great communication at every step of the purchase. My machine and quilting kit arrived safely and it is so good. I am very happy and will definitely use their service again. Thank you.
A fantastic machine, I bought it as a gift for my wife and she is delighted by the easy to use features. She says it does all and more than you would need good for an accomplished sewer or a beginner.
Delivered quickly.
Just finished quilting a blanket and the walking foot works perfectly on my Brother machine.
More expensive than some cheaper models on other sites, but they had some bad reviews. Buy cheap, buy twice. Am very happy with this purchase.
Very good, clear website. Found what I wanted quickly, ordered with no problem and depatched to my niece with speed.
Excellent thrilled with my new quilting foot I am now going to learn about free motion quilting. thank you for your prompt delivery excellent quality too.
I was impressed with how soon I received my machine foot. It works fantastically with both my embroidery and sewing machine and my new fs 180qc very happy thank you.
Outstanding service , prompt reply to emails snd a phone call to check everything arrived ok .
I will definitely be using this company again for more supplies .
Customer service like this is rare 😊
The cutter hasn't been used yet as its part of my wifes Christmas. I will however say the service I received was second to none, ordering was very easy and delivery very prompt.
Thank you for your service.
Regards Gordon.