Sewing machines & product testimonials by consumers
10th March 2018 - Lyn

The item came quite quickly and was securely wrapped - thanks GUR.

It is a useful sewing machine foot for lining up seams accurately on all sorts of sewing projects.

10th March 2018 - Mrs J R Hugh

All good - able to find the precise bits and bobs I need for my Pfaff machine. And a little discount too!

10th March 2018 - Mrs valerie west

After some delay and mix ups with payments and discounts, order arrived.
Everything was pleasantly resolved so would order again with confidence.

10th March 2018 - Mrs Susan J Donovan

Chose this machine after talking it through with the sales team. They were very helpful, the machine arrived when they said and its been an absolute joy to use.

09th March 2018 - Carole Anne Groom

Been purchasing machines and accessaries since 2012. Very pleased with this company also I recommended my daughter ( MRS D WATSON ) to you and she's very happy with your customer service ASWELL . Keep going your a great company to deal with.

09th March 2018 - Mrs Kelly Hepper

I recently ordered the Pfaff Passport 2.0 from GUR... checkout was smooth and easy... also very good price. Once placing order I received an email stating that the machine I ordered was out of stock.... and that they were upgrading me to the higher grade model (also higher priced). the Pfaff Passport 3.0 completely free of charge! The machine was delivered next day with a designated time slot. You cannot ask for better service... I will definitely be using GUR again and recommending to all my friends. Thanks GUR

08th March 2018 - Mrs Susanne Sketchley

I can always rely on GUR for all my haberdashery needs. Thanks guys.

08th March 2018 - Ms Jean Stables

Very easy to order. My order came within specified time. Will more than likely use GUR again. Good prices. Very satisfied.

07th March 2018 - Mr P B Foster

Hello . I am afraid that I never made a purchase in the end as I was very unhappy with the way my order was dealt with . I firstly decided to make my order with your company as your advert stated fast delivery ,and items always stocked , so rather than using my Amazon Prime I went with you as I wanted to order this pattern & some bridal materials too a little later ,I ordered the pattern and waited for a couple of weeks ,I wasn't happy then I got an eMail saying it had been out of stock ,Was back in and my order would be with me shortly , so I waited but no pattern , so in the end I rang explaining I was not happy and had it been dispatched ? only to be told no it wasn't in but would be in the next couple of days , I couldn't wait that long ,my daughter is Marrying in 11 weeks time and I have so much to do . I had to ask for a refund and the gentleman did this for me straight away . I told him I was upset over the way this had all gone about and he offered me a voucher code as compensation, Which I cannot seem to find .
as you can see I am not happy I am afraid with the Experience I had with you I am very sorry to say .
with Regards .
Mrs Julie Foster .( Wife Mr PB Foster )

06th March 2018 - Sally Gray

I received an email immediately to say my payment had been received, however after that it was another week before my order was acknowledged and dispatched. I had hoped it would be sent out sooner than that.

06th March 2018 - Robert Davenport

Great service, very quick delivery.

06th March 2018 - Patricia Koreman

I have now brought 3 of these hoops for my Brother V5,they are a quality product at a great price and work perfectly on my machine.

06th March 2018 - M.P.

Quick efficient service! 👍

05th March 2018 - Mrs Marian Aldridge

Thank you very much for me order, good service as usual. Will certainly be ordering from you again.

04th March 2018 - Ruth Dunn

Product arrived very quickly to USA and in perfect condition. I highly recommend this company and look forward to buying from them again.

04th March 2018 - Mrs Julie Fidler

Just what I was looking for at a competitive price. Also free delivery Finished off my tapestry perfectly.

03rd March 2018 - S Harris

Excellent machine, Parma is very helpful and provides an excellent service. First rate company, first rate machine!

03rd March 2018 - Mr FRANK BROWN

Web site very user friendly search facility helped to narrow down the item I was looking for.checkout very straight forward followed by speedy delivery.a good shopping online experience

03rd March 2018 - Mary Ross

I have made several purchases from Gursewing machines over the past few months, and have always been impressed by the range of their products and their service. Their website is easy to use, their online response to an order is exemplary, their delivery time is excellent. Congratulations on an all round pleasant shopping experience!

03rd March 2018 - Peg

Brilliant service from GUR the foot arrived in a couple of days and is perfect for adding trim (ribbon) to my sewing projects

02nd March 2018 - Linda Kay

Speedy delivery. Much cheaper than local store. Thanks.

02nd March 2018 - Mrs Janis Mutton

I’m very happy with the machine. It sews really well and the stitch quality is great.
It has lots of lovely stitches built in and the buttonholes are easy and quick to do.
I’ve always wanted a Pfaff and I’m not disappointed.
Really fast delivery too.

 

01st March 2018 - Mrs Hilary TOWNEND

Spoke to a very pleasant gentleman who was able to answer query. Order arrived in time specified. Cross stitch very simple to do, all threads cut.
Thank you

01st March 2018 - Christine Maitchell

I bought two mats one for my sewing machine and one for my overlocker. They are brilliant as before my machine vibrated a lot as it is one of the larger sewing machines now I hardly notice it thanks to these mats. Thinking of buying another for under the embroidery unit too. Good service from GUR

28th February 2018 - Mrs Julie Long

Exactly as ordered , brilliant service. Thank you

26th February 2018 - Mrs alyson taylor

what a great place. easy to order pleasant staff on the phone goods arrived on time as promised will be using again

25th February 2018 - Ms Janice foster

I am enjoying working on my second product from you very much which is intended for my Grand daughter. There is just one thing that has puzzled me, there is far more thread than I need.
I could perhaps do with some guidance over the problem of joining the open weave fabric on to material to make the cushion. On the first one , I experienced difficulty in unravelling of the edges as I made the cushion.

Other than that, a satisfied customer!

J Foster

24th February 2018 - Mrs Margaret Colbourne

Great craft/knitting bag. I've got quite a few projects on the go at the one time and this bag is super for carrying everything together and it was good value for money at £10. Really pleased.

24th February 2018 - Beverley Lenehan

I would definitely buy from you again,I had no problems ordering or finding what
I needed,and no problems receiving it thanks.

22nd February 2018 - Mrs Pattemore

Will definitely use your company again and tell my friends ,I thought the sales representative who I spoke with was so helpful and very polite and informative ..Very encouraging in this day and age Thankyou.

22nd February 2018 - Mr Phil Sheldon

A genuine part at a competitive price and no delivery charge (which can be a big issue here in NE Scotland), what more can you ask for.

16th February 2018 - Carole Anne Groom

Been dealing with your company over the past 6 yrs. staff are very helpful n polite. Bend over backwards if there is a problem to deal with. Would recommend your company to any one who needs your help with machine and accessorys.

13th February 2018 - SUSAN SMITH

As always GUR on the balll. Their materials are brilliant. Make up well and the fabric is alwats superior quality and choice is fantastic. Customer service is extremely good and personal and if they say they will do something it is followed through without delay. Their sewing machines are the best quality with reasonable price tags abd the ability to pay over several periods of time is an innovative idea. After Sales Service is second to none and personal experience of this has left me in no doubt if any such situation should come about in future, I will be in the best hands. Sue Smith

13th February 2018 - Susan Simpson

I am always impressed with the very quick delivery of items ordered, this is so important when you rely on them arriving at a certain time. Lovely quality of items too.

13th February 2018 - Mrs J KERR

My second order of these bobbins for my Janome machine they are excellent came extremely quickly a wonderful service will not hesitate to use GUR again.

13th February 2018 - Valerie Eaton

Once again I am a highly satisfied customer. My orders a dealt with speedily and efficiently
The web site is laid out in an easy to use format, with the feet and accessories in groups of sewing machine brands
Thank you

12th February 2018 - Dr William Anderson

Lamp offered at a competitive price. Straight forward ordering and prompt delivery. Unfortunately, the lamp did not work. A replacement was arranged and arrived one week later (it was out of stock). This one works fine. The original was returned with the courier.

11th February 2018 - Margaret Spooner

I am very pleased with the hoop I ordered for my Janome 500e. I bought the hoop in the sale so I purchased it at a reduced price which makes me happy. It arrived well packaged and in super quick time. Many thanks.

11th February 2018 - Mrs Pam Smart

Great service again, good prices for good products. Found an online shop I trust at last.

11th February 2018 - Mrs Linda Smith

Best price for this tapestry. Arrived very quickly. Excellent service. Have just placed another order.

10th February 2018 - Mrs Zelda Little

Really pleased with the helmet foot. It came within 7 days from placing my order so I will definitely buy other products from GUR

10th February 2018 - JMB

Excellent quality fabrics at a good price & excellent service. Replied to my email very promptly & quickly dealt with the question I raised. Would shop here again. Thank you

10th February 2018 - Jeanette Wells

Highly recommend, very good products and service , love all my products that I have bought from my Pfaff Expression 3.5 to all my different accessories etc for my machine, love using this company very competitive on prices.

09th February 2018 - Mrs susan holland

It was a good experience in so much as the Price, Advice, Delivery, and excellent customer service. Just keep doing what you are doing in the way you do it. Regards Susan.

09th February 2018 - Ms Vicki Burton

Brilliant and efficient service. After sales care second to none. All my queries were handled very fairly and I am a very satisfied customer. Thank you.



 

09th February 2018 - Christine Caddick

This bag is strong and has a pocket at the front which is large and it looks smart. Very quick delivery to

09th February 2018 - Susan Reid

Bag is perfect for my new sewing machine and was delivered quickly. However the puller on the zip of the pocket came off the zip completely the first time I pulled it which meant I couldn’t close the pocket. Rather than the hassle of sending it back I finally managed to force it back over the teeth of the zip and clamp it back on with pliers. Working fine now !

08th February 2018 - Mr Eric Traynor

Had a query with my order which was sorted out straight away with a quick phone call. Very friendly and pleasant service.

07th February 2018 - Helen Bradley

Needles work very well with my old Singer overlocker. The items were a little long in the post but that wouldn't stop me ordering again. I like this company.

07th February 2018 - Marina Ignatyeva

I am a very happy customer. The communication was great, delivery was in time as agreed, the machine is working well. Thank you

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