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    I'm very pleased with my sewing machine bag. The bag is made of sturdy material and definitely strong enough to carry my machine. It is roomy and has a pocket at the front to carry all the electrics, could even carry more accessories as well. I love the nice bright colour too. Would highly recommend it.

    Jacqueline Harvey
    06th November 2022

    I love love love this machine! I've been using Janome for some years and was wanting to upgrade for quite a while now. For me having little things like auto thread cutter, locking stitch etc is a game changer and at long last I can now do a decent button hole!!!
    The 5060 QDC is very easy to use. It comes with various feet,spool caps etc and very comprehensive instructions. This is my first digital sewing machine and I would recommend it to anyone who is looking to venture out into the digital sewing machine world.
    Happy sewing!

    Lynne B
    03rd November 2022

    I am very happy with my purchase from GUR. I received a very quick reply when I emailed the company regarding delivery date and they kindly changed the delivery so that I could receive it when I would be home. My order was really well packaged and arrived safely and in great condition. The overlocker was threaded up and ready to go, which was a bonus as I’ve never used one before. An instructions CD was also included. I am pleased that I chose to purchase my overlocker from this company. Thank you

    01st November 2022

    Very easy to order, confirmation email received. Arrived in about a week. No email received to advise date of delivery but other than that very happy with service. Would rec

    Mrs Eileen Bullock
    25th October 2022

    I am sorry to say the order didn’t arrive. I think this was unfortunately due to there not being a Customs Code on the packet. I would have needed to pay duty on the items as they were coming from UK. It is a sign of the times we live in and I am so disappointed that delivery was not possible. Having said that, any dealings I had with you were brilliant. speedy,response, great communication. Would 100% recommend your company.

    Geraldine Lynch
    25th October 2022

    Very easy website to use and overlocker arrived very quickly. Good machine and excellent delivery. One happy customer.

    Ms Lorna Carr
    23rd October 2022

    After speaking to your very helpful gentleman on the phone I bought a Jaguar DQS 403 QSE Sewing Machine from you which arrived very quickly and well packed just before going on holiday.

    As it's for my birthday which is in a few days I'm waiting to use it so cannot comment on the machine itself but found your company very helpful indeed.
    Thank You.

    Mrs Jacqueline Berry
    20th October 2022

    The overlocker is fabulous, the stitch perfect including the rolled edge.
    Highly recommended

    Mrs Amanda Ennis
    19th October 2022

    Excellent service as always from gur. The iron is awesome saves wrist pain due to lifting iron

    Gaynor Langdon
    19th October 2022

    Helpful online chat which gave me the advice I needed to buy the right item. Quick delivery and well packaged. Very happy with the service.

    18th October 2022

    Excellent to do business with. Good prices and prompt delivery. Recommended

    Mr Mark Griffiths
    18th October 2022

    To be honest I bought the wrong one's. Not what I thought they were. My mistake so I'll keep them and find a use for them . All the same buying experience was good, came on time. Apart from my fault all good thank you.

    Ira Jones
    17th October 2022

    I've bought from GUR before and have always found their selection and service to be excellent. Highly recommended.

    Mrs Debbie Smith
    13th October 2022

    Very pleased with the service, order was soon dispatched and received, now happily sewing again.

    Frances Whewell
    12th October 2022

    Great service -next day delivery. I am extremely pleased and would use agin for future purchases

    Lynne Bradford
    06th October 2022

    Easy ordering process. Prompt reply to my compatibility questions and when I had to return one item (because I had ordered the wrong item) it was also dealt with promptly. They are a pleasure to deal with.

    Mrs Lianne Spurway
    05th October 2022


    Mrs Eleanor Graves
    25th September 2022

    A wonderful shopping experience. Order the sewing machine which was advertised as an open box product. However, the goods which arrived, in my opinion, had never been opened or taken out of the box. It was in pristine condition with instructions and warranty card so I am so happy with the goods. The service was amazing too. Order late at night and was delivered within 48 hours. Extremely pleased with my purchase and the customer service.

    Jasmine Holt
    22nd September 2022

    Very happy with the advice and service given. Machine and accessories received in good order and delivered the following day. Thank you to Palmer for his help. Kind regards, Helen

    H Smith Nee West
    22nd September 2022

    Great service - best so far from a sewing company - will start using this company as my main go to going forward!

    Trudy Patterson
    14th September 2022

    Foot fits perfectly as it was bought for a specific machine. Easy to install. Perfect partners.

    Marion Hales
    13th September 2022

    The machine is perfect. The fact that it had a damaged box didn’t matter at all and I got a bargain. The whole process of ordering and receiving it was easy. Many thanks

    Sara Cowen
    12th September 2022

    Smooth online purchase with speedy next day delivery. Sewing machine perfect. Many thanks to the Gur Team.
    Highly recommended if you know what machine you want and no human contact is required.

    Wendy Grant
    07th September 2022

    Lovely to shop with you. Quick and secure delivery and the products are really good. I especially like the walking foot. Have used it extensively already.
    Thank you.

    Susan Edwards
    03rd September 2022

    Great service, the only place I could find my part from. My only criticism is the postage was steep for such a small part.

    Linda Bailey
    03rd September 2022

    This item caught my eye as it was very well priced, it was an open box item but honestly I wouldn't have been able to tell the difference between it being brand new. It's a great machine and comes with easy to understand instructions for an overlocker novice such as myself. Delivery was fantastic, arrived within 24 hours!

    31st August 2022

    I had a problem with my machine and phoned GUR for advice. They sorted the problem for me over the phone which prevented me from buying an expensive item to fix it. I was so pleased as the problem had been going on for some time. I haven't had a problem with it since. I also ordered several items which arrived the next day. They will always be my first go-to sewing shop now. So very pleased. Thank you so much.

    Janice Morgan
    31st August 2022

    Great service from GUR. I needed a replacement for my overlocker. I called to discuss the various models as I was looking to upgrade. I was asked many questions and offered a recommendation and genuine advice based on my sewing needs and not simply offered a 'sales pitch' that promoted the most expensive machine. Delivery was arranged for a date to suit me and was made securely, I would definitely recommend this company.

    Mrs Susan Turner
    24th August 2022

    Very helpful and friendly assistant on the phone said I should order by email,which I did, and the product arrived swiftly through Royal Mail. Thank you.

    Mrs Judy Vince
    20th August 2022

    I rang GUR about a replacement part for my machine. They were very helpful and directed me to exactly the right part of the website. I placed the order online and it arrived in a couple of days. Quick service and no excess packaging. I wouldn’t buy sewing machine accessories anywhere else.

    Jane Bishop
    17th August 2022

    Checkout process is great. Support process is very easy with online forms and email addresses to enable contact. Pictures can be attached aswell to illustrate the problem. Response time was excellent and far exceeded my expectation by using WhatsApp video call to pinpoint my issue. Can't fault the excellent service. Very impressed. Thank-you

    Lynda Smith
    15th August 2022

    Excellent service as always
    Let me know straight away that items were out of stock
    But did not have to wait long and were sent immediately
    That had them.
    Highly recommend this company

    Sarah Langmaid
    14th August 2022

    Once again I received excellent service, my order was quick to arrive and i thought it was a reasonable price.

    Anne Cooke
    06th August 2022
    Excellent service from initial enquiry to sale and through to follow up support.  
    Price, quality and delivery all tip top.
    Highly recommend.
    Jane Ahern
    05th August 2022

    I'm so pleased that I found GUR Sewing Superstore online as it has such a wide variety of products at very reasonable prices. The website is easy to navigate and check out is a simple process. My latest purchase was well packaged and despatched quickly. Simply great.

    Michelle Page
    03rd August 2022

    The threads are such good quality and lovely colours. The hoop is perfect for my brother machine. They both arrived quickly, I would definitely recommend *****

    Mrs Gemma Baldock
    22nd July 2022

    All the Janome hd9 accessories i wanted were in stock, the order arrived very quickly and i was able to start to use them. Brilliant service

    Anne Cooke
    22nd July 2022

    I gave this a 5 star as a review but all this company does is pester you with email and the product you purchased in my case a tiny screwdriver to give a review one review should be enough but no I had received 2 emails today plus many more over weekend about same product I purchased to give a review and I unsubscribed, was it worth the hassle of getting so many emails . Brilliant service sending the item out but wouldn’t recommend them to buy if this is what they do.
    I sad customer.



    Thank you for shopping with GUR Sewing Machines.

    So sorry for the repeated emails, The website was been updated and during the process, we had a glitch... the system emailed customers approx 4/5 times with the same messages.

    This has been rectified, sorry for any inconvenience caused.


    Ms Bailey
    18th July 2022

    As usual the service and delivery was prompt and efficient. No doubt I shall be purchasing from you in the future

    Many thanks

    Mrs Beatrice Kaye
    17th July 2022

    It was so easy to order these parts for my sewing machine and they arrived on time. Very good service

    Carolyn Hill
    17th July 2022

    Super fast delivery a solid machine at a bargain price. Useful bag and cotton free . Very pleased.

    J White
    16th July 2022

    Excellent website with the range of accessories for my sewin machine. So easily chosen and purchased. Delivered quickly and is as the website showed. All together a satisfactory shopping experience.

    Mark Rimmer
    09th July 2022

    very easy to use and navigate the website.
    No issues at all nd quick delivery times too.

    Denis Hill
    08th July 2022

    Really helpful customer service to help me locate the items I needed. Quick delivery

    Miss Sylvia Ellis
    07th July 2022

    A nice friendly young man phoned me to say my iron was back in stock. I was so excited and I think he caught on to that and promised to save one for me until I could get home to get my details on line. And best of all GUR got it to me in record time. Well done GUR.

    Joan Western
    03rd July 2022

    Fast delivery and easy to order. Have ordered from GUR before and also got my Jaguar sewing maching from them. Great customer service. The foot is easy to fit and works well on my machine.

    Ann Finn
    29th June 2022

    Brilliant machine, I love it. So easy to thread and use. Worked straight out the box.

    Mrs Natalie Burgess
    26th June 2022

    Very pleased with my purchase . It arrived very quickly and in good condition. I would use this company again.

    Mrs Christine Hart
    26th June 2022

    The service revived from GUR was brilliant the machine is even better and as an ex display the price was better than I was expecting to pay. If you are looking for a replacement machine would highly recommend them

    The only downside was once it was in the hands of Parcel force .

    Mrs Kathleen Cooper
    25th June 2022

    Good price, delivery times could be improved.
    Could not find the plastic bobbin cover for the needle plate anywhere on the website. These parts do wear and then they don't close properly so it would be good to know that replacements are available.

    Helen Smith
    23rd June 2022
    Rated Excellent on Trustpilot
    “I cannot recommend this company and their service highly enough.”
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