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TESTIMONIALS

Biased in favour of Brother. I love this machine. Purchased the Innovis F480 shortly after its introduction many years ago. Sadly in October of 2023 she met with a fatal accident. Looked at various machines in the range, decided the F580 would meet my needs. I can download and/or purchase additional embroidery designs as and when, A wide range of stitches to suit everyone from utility to embroidery and alphabets . Easy to use and understand. A novice could sew within an hour. There is guidance built into the machine. The manual is easy to read and follow, read through it first and try things out. Probably additional help on YouTube which I don't use. Staff at GUR were polite and helpful, delivery was as stated on time. Lovely, polite delivery man who said "I bet Santa is glad he's not delivering this!" It is a considered purchase but the F580 is worth every penny and more. Not yet used PE Design2 which came with the machine, look forward to trying it. My young kitten loved the packaging and he played with it for hours. Thank you. Seasons greetings to all.

Miss Audrey Jones,
18th December 2023

I ordered this part for a Brother machine, for a fair price and it was delivered seamlessly.

I subsequently placed a second order which I had to cancel and this was handled right away and payment refunded.

I will definitely continue using GUR Sewing Superstore in the future.

Mike Sutherland
17th December 2023

I had been given the Janone sewing machine by a family member no longer able to use it, with it was a bag of accessories. I was about to replace a zip in a garment and discovered the accessories did not fit a Janone! Drama was averted when I found your website, easily found the appropriate foot and ordered it. A few days later it arrived. Very good outcome!

Julie Cruickshank
15th December 2023

Bought Novum q 9 Pro machine like it surprised how quite it runs think the needle threader could do with a bit of work doing on it to make it easier but getting used to it. Still waiting for my extension table though .There was a mix up with the address's not GUR fault mine spoke to lovely man and he changed address so table could come to right address. I'm still waiting in vain afraid .

Kath
14th December 2023

Love this Machine think automatic threader could be a bit better than it is but I soon got used to it .I was surprised at just how quiet it runs and stitches really well . But still waiting for my extension table to arrive .

Kathleen Holmes
14th December 2023

Having just taken up quilting, after many years of other types of sewing, I purchased this foot for my existing Janome 4300 QDC. Ordering was easy and it was delivered swiftly and securely on time at a very reasonable price.
Fitting it was simple and it has performed flawlessly as I made my first full size quilt. In fact I now wish I'd had one years ago for sewing stretchy and slippery dance fabrics.
I can thoroughly recommend it to anyone with a compatible machine that wants to sew without struggling to keep their fabric layers aligned.
Next time I need any optional extras for my machine I'll be checking here first.

Shirley Mather
14th December 2023

This was the best deal I could find for this extension table. Fast delivery and I would order from GUR again. The table fits well, with two legs to help with stability.

Just Jules Uk
13th December 2023

Unfortunately there was a problem with the machine so it had to go back to brother. But the guy from GUR was so kind and helpful and I wouldn’t think twice to buy from them again.

Jeanette Stears
11th December 2023

Good price for machine online. Delivery free & very efficient. Needed to add an item after initial online order so requested it by email. I had an answer back very quickly & the item was added to the first order & all sent together. Very helpful customer service.

Jackie Pomfret
11th December 2023

I ordered a sewing machine extension table and fabric to make an overnight bag. The fabric arrived very quickly. I queried the delay in the extension table. The reply was almost immediate and informed me that the item was to be custom made and sent direct form supplier (Horn). Superb customer service. The table arrived within a week. It has made a positive impact on my machine sewing. So pleased to have found it at a discount, Not the first item purchased from GUR, previously I ordered a Brother overlocker which again arrived very quickly.

Elaine Harris
08th December 2023

Very pleased with the Janome ruler set which arrived quickly, was well packaged and was a great price. Very pleased. Thank you very much

Christina Greenhalgh
07th December 2023

Staff were very helpful in answering my questions and making sure I bought the correct attachment for my sewing machine

Sandra Hunkin
06th December 2023

Great service as always by GUR, items arrived as described and no issue with products.
I recently purchased a new overlocker & sewing machine from GUR and have always found them to be very helpful.
Only issue I had with this order was with DPD who kept cancelling the delivery,even though I’d paid for next day. Finally got 4 days later .

Vicky Graham
05th December 2023

Another successful order for accessories my wife’s Brother embroidery machine. Great to get a Birthday discount too. Swift order and delivery very well packaged. Items arrived as described and free from damage.

Bryan Prestbury
30th November 2023

Really helpful staff who explained about the machine. The machine exceed my expectations and highly recommend both the machine and the company.

Mrs Sandra Taylor
30th November 2023

The machine arrived damaged in transit, on contacting the office a new machine was dispatched next day arriving the day after,.
The service was above and beyond considering my call was on Wednesday, shop closed on Wednesday I received a phone call
And a very pleasant man assured us all would be ok.
I can not recommend this store more.
Very very happy and will continue to shop with GUR.
A l brabham.

Albert Brabham
29th November 2023

I have wanted an overlocker for a while when someone on the Great British Seeing Bee Facebook group recommended the Brother 2140D.
GUR were offering the best price (plus a free bag) and quick delivery. As it was a bit of an impulse decision I used Klarna to spread the payments over 3 months. Delivered very quickly. No problems at all.
I just need to learn how to use it now.

Highly recommend GUR.

Judi Walker-fitton
24th November 2023

Fab bobbins that fit the novum quilting machine which I love. I always use a separate battery bobbin winder, as preference and they wind perfectly wound with that. Good quick response to my email asking if fit machine. Very happy with the machine and bobbins

Sylvia
22nd November 2023

It works well. Sounds like it means business as it growls, or is it GURRR!

I wont be using it that much, which is why I bought a cheaper machine but considering all things its great and does the job. Fits in well with my other three machines, heavy duty, overlocker, my lovely Bernette and now this beastie. .

Moya Fitzpatrick
20th November 2023

Delighted with my Jaguar. I was not familiar with this brand when I saw GUR advertising it on Pinterest, but I was intrigued to look further as I am familiar with GUR having bought an over locker from them previously and found them to be a reliable company. What attracted me to the Jaguar is it’s fantastic threading system. I am elderly and my needle threading is iffy let alone my fumbling fingers. I was able to follow the instructions easily and was threaded up and sewing again in no time. Jaguar has made it possible to continue my sewing addiction of 50+ years. I’m excited about learning new skills incorporating the many stitch options and button holes. I’m sewing with my Jaguar every day since I bought it and it goes like a dream. I would not hesitate to recommend GUR and my Jaguar.

Laraine Clarke
18th November 2023

The ordering process was very smooth and delivered in a reasonable time frame but I did feel that the p&p charge was very expensive for such a small piece that was packed in a small poly bag and then a small postage bag. Will watch what I buy from this company in future.

Gill Hughes
18th November 2023

Excellent service. Lightening delivery time. Really pleased with both of my purchases but especially the Brother 4234d overlocker. Brilliant machine, can't fault it.

Sue Wood
16th November 2023

I broke the slide plate on my machine in the middle of quite an important project so I turned to Google to source a replacement. The GUR website was easy to navigate and I quickly found the exact item I needed. Delivery was very quick which was much appreciated

Susan Begg
09th November 2023

I’ve bought a few machines from GUR and I’ve found them to be great. I love my new Coverstitch machine which arrived swiftly

Lesley Bell
06th November 2023

Very happy with my purchase. I had reservations that it might not be the correct one for my M7 as they are hard to find in the UK, but it was perfect.

Pauline Lloyd
02nd November 2023

The GUR website was easy to navigate so I was able to check the quilting foot I purchased suited my sewing machine.
The ordering went smoothly.
My purchase arrived on time and with care.

Thank you.

Helen Austin
02nd November 2023

Excellent service, very fast dispatch and very well packaged, tracking information was very accurate and updated often and a one hour time slot meant I didn’t have to waste time waiting in for its arrival, my table extension was exactly as advertised on the website, a very pleasant shopping experience.

Anthony Higgins
02nd November 2023

Love this sewing machine. Spent a long time researching what would be suitable. Not disappointed with this machine. GUR Sewing machines were excellent, delivery was super quick and easy to navigate website with lots of information, WIll use again,

Sarah Wright
01st November 2023

Love this machine, easy to use, simple instructions. Just started making curtains and am really happy with this machine. GUR delivered really quickly and would recommend.

Sarah Wright
27th October 2023

GUR were efficient and everything proceeded smoothly as far as I can tell. My lovely new machine was despatched from them in time. Annoyingly my experience with ParcelForce was less stellar. My machine was shown as out for delivery on the collect day, along with an impressive link to a local map, allededly showing where the driver and package was. It was due in an hour slot just after 4pm. When it did not arrive by end of day I figured that it woud be out for delivery next day. When by 11am next day it did not show out for delivery I started the game of trying to find a contact number to chase my machine. After a fair bit of detective work, and some luck, I got through to a pleasant lady who said she though the package was back out for delivery, but it didn't show no her screen!!
The sewing machine finally arrived later that afternoon, but sadly I had already had to leave, so my daughter got the excitment of unpacking!
Obviously this was beyond the control of GUR, but I IMPLORE them to consider using DPD perhaps as an alternative, as the inflexiblity of ParcelForce must cause problems to other customers.
GUR still get 5 stars for a quick despatch and a well packed, lovely fun sewing machine!

Rosy Hopkins
27th October 2023

The foot works fine but there was a problem with postage. I know the postal system is a mess but I upgraded my postage. Sadly it didn’t arrive on the day specified and a customer’s order was delayed. GUR kindly refunded my postage. I will buy from them again.

Lynda Harrison
26th October 2023

This is my second sewing machine from GUR
I find them a great company to deal with

My Janome HD9 is a great machine.
You sometimes need to adjust the thread tension when using different thread's.
This is not a problem and there are lots of YouTube videos on line
Brilliant machine

Nicholas J
25th October 2023

I am absolutely loving Otis the overlocker! He was a great price, arrived on time and has behaved beautifully. I have had so much fun sewing garments with him. I would not hesitate to purchase from GUR sewing superstore again

Kelly Cooper
23rd October 2023

It was a pleasure to deal with this firm. The staff were very courteous and helpful throughout this transaction. They answered all my queries. I purchased a F580 Brother sewing machine with a Extention table and a Magnetic frame on line. I received a phone call to tell me that the frame which I had ordered would not fit my machine. The money had already gone through but I was credited back for the frame. I also received my purchase the very next day. Excellent service and wonderful staff. Thank you Palmer

Mrs A Wilson
17th October 2023

I am super satisfied with the service from GURSEWINGMACHINES.COM, quick and easy financing. Fast delivery of the machine too. Plus, the Brother PR680W has a manual and explanation in my language, which is Portuguese. However, I am super satisfied, I managed to fulfill a 20-year dream. Congratulations to GUR🙏

Nilza Alves
16th October 2023

The delivery was very fast. The embroidery frame I ordered was for a gift. It arrived in a very shabby broken packaging and was disappointing.
I have returned the item and added a note to exchange it for a smaller Frame I can use, and I will purchase a gift elsewhere. I have yet to have acknowledgment of this.
The thread I ordered were great quality just a shame the frame packaging was not great.

Jen Masters
13th October 2023

Smooth transaction as is usual from GUR however the table arrived with instructions that were in Chinese which I cannot read.

The diagrams are reasonable enough to follow but some of the fixtures on the frame had to be loosened when it was put on the table and then retightened in order to align the bolts, otherwise the frame would not have fitted correctly.

There were four nuts that that were not clear from the diagrams where to fix them and due to the lack of English instructions I had no idea where they should go. I am hoping it has not left the table less secure than it should be.

Jason Lightoller
12th October 2023

I ordered a new overlocker 26th September 2023. My order was delivered in less than 24 hours. Excellent service & I'm very happy with my purchase. Would definitely order again. Many thanks.

Denise Fort
11th October 2023

Excellent service.
Very quick delivery
Very happy with my brother overlocker machine.
Work’s brilliantly.
Thank you to all the staff

Janina Prest
11th October 2023

Purchased as a lightweight and sturdy machine to take to workshops, which if fulfils. Delighted with the range of stitiches, easy to drop feed dogs and the needle threader. A well made machine. I have a Jaguar overlocker and highly recommend this brand. Excellant value for the money.

Jane Robinson
09th October 2023

The ex-demo machine appeared to be almost new, in its original packaging and complete with all the accessories. The delivery was quick and efficient. The machine itself is just what I was expecting and I am very pleased with it - and the price!

All in all, I was very impressed with the overall experience.

Shaun Larsen
07th October 2023

The Gritzler Cover Hem stitch machine arrived on time,securely packaged and everything in good order. It took a couple of days to get used to it, but soon got the hang of it and the results were very good.
After a few days a fault developed where the machine would not run. Filled in a form on their website and soon got a reply telling me to try a couple of things, which I did, and after that the machine has been running fine.
I have no hesitation in recommending GUR.

Geoffrey Mason
06th October 2023

I was looking to change my machine and decided on the Novum Pro. I had a couple of questions before making my purchase so phoned GUR and received great customer service. My questions were answered promptly and explained in detail. Placed my order and it was quickly despatched and received the next day!!

I'd recommend GUR without hesitation. Such an easy and pleasant way to shop!

Thank you GUR !!

(Great machine, by the way:))

Morinda Watson
05th October 2023

Once again I received professional and courteous service from the staff at GUR, Palma in particular, My machine was purchased after lunch and arrived at 5 past 8 the following morning. I have no hesitation in recommending GUR for anything sewing-related. Staff are knowledgeable and I have always found customer service to be superb.

Geri Edwards
05th October 2023

Very quick delivery and excellent items. The control foot especially, mine stopped working and this was an exact replacement. Many thanks

Sarah Walbyoff
27th September 2023

Excellent machine. Love all the gadgets on it. It’s easy to use and simple to thread with the automatic threading system. The customer service was excellent. I will definitely recommend them to other sewers.

Colette Grainger
24th September 2023

I am very pleased with this machine, the air threading is great. It stitches really well too,
Bought to replace my 20 year old machine.
I’d definitely recommend GUR for fast service too

Janis Mutton
22nd September 2023

GUR very helpful and a great price too.
Arrived well within predicted delivery date.
There was an offer price in the box for the clear insert which I also bought.
Thank you.

Heather Kelloway
22nd September 2023

Arrived quickly and safely. The machine itself is amazing. I’m so happy with it. It sews
Beautifully, it’s easy to use. And more importantly it doesn’t sound cheap. I’ve had machines in the past that have sound clunky and cheap. But this feels solid. Definitely recommend it it for the price and quality

Laura Whaley
21st September 2023

I was looking for a lightweight sewing machine to take to craft sessions. The description was very detailed and enabled me to make comparisons with others in the same price range. I was pleased to be able purchase additional feet. The ordering process was very easy I could choose the delivery day and it arrived as expected. I'm happy with the sewing stitches and the overall service.

Jeannie Reynolds
21st September 2023
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