TESTIMONIALS

I ordered an embroidery hoop, and because it wasn’t in stock and would be a while to be back in stock, the company were quick to let me know and offer a refund if I couldn’t wait that long. As I needed it very quickly I accepted the refund which was made quickly. I can’t comment on their products, but was very pleased with their excellent customer service and will be returning to this company when I need items in the future!

What absolute pleasure doing business with this company from start to finish! Could not recommend them enough. 5* star service and also 5* communication. Purchased the brother PR 680W and what absolute machine! Thank you so much Gur sewing will be coming back very soon!

Quick delivery of an item which had to be ordered in. Always quality products and my go to supplier for parts and accessories for Janome.
Thank you

Easy to navigate website, bought small spool cap and needle threader as replacements. Arrived on time and well packaged.

I have been replacing accessories for my Atelier 9 sewing and embroidery machine and GURsewing have had everything I’ve needed, it is a good price and quick delivery.. I even had to ask a question to them and they were quick to respond with an answer.. thank you GURsewing I’ll be continuing to shop with you

I already own a large Elna 780plus. I was looking for something more portable to take to classes but I still wanted a reasonable spec. I found it in th Experience 450. It is easy to use, straight from the box, is reasonably quite and for the price the range of stitches was everything I could hope for. I did have some questions before purchasing it and GUR answered everything. (A shame I had to buy so many extra feet as the ones I already had won't fit but that's Elna not GUR.)

I would not be able to afford this machine if I bought it from the manufacturers or another supplier. I received it within a couple of days of my order being processed. It was a very easy ordering experience. I love the fact that there is an option to split the payments into manageable chunks.

I am new to sewing, and was a little bit nervous about ordering a brand New machine. The instructional videos on the site are excellent. They are also available on YouTube. The quick threading system and drop and sew bobbin feature are perfect for beginners. The machine itself is joy to use. There are choice of 500 stitches. Some of them are in think it's Chinese or Japanese fonts. They in their own right are very very pretty.

I've had to ring the store a couple of times with questions, not about the machine, however I found the customer services excellent.

I could not be happier with my purchase. I've shared details of the store with family and friends as I think they are highly recommendable.

I ordered my sewing machine with GUR because the online reviews said that they provided excellent customer service. The website was easy to negotiate and my delivery arrived within 2 days as promised. So far I am impressed and glad I chose this supplier.

So glad I managed to find this on line after breaking my old one. The price was great and the service great too. Would definitely buy from this company again. Thank you

Wonderful site to browse and get help. Lovely sewing machine at good price plus 3 yr guarantee.
Delivery was prompt and well planned
Will be using this company from now on
5 star.

Great service… have used GURsewingmachines .com a couple times now and always been pleased with the items .. will be using them again. Thanks

I love my new sewing machine bag. It is very robust and I've already used it to transport my machine to work and back. I like the pocket at the front where I keep my foot and power lead. The waterproof fabric is fabulous and the bright colours make it eye catching and pretty.
I was impressed by the swift service and correspondence, keeping me up to date on delivery. It was well packaged and I'll recommend GUR to my friends.

This is a real good website… easy to use which is great for someone like me that’s not good with technology…. They have everything I’ve needed up to now…. Will be buying more as restocking a janome sewing/embroidery machine I have …. Thank you for a great website

It's amazing what a difference the right little piece of plastic of plastic can make! I bought this darning plate for a machine that doesn't allow lowering of the feed dogs, so that I can do free motion quilting. Fits perfectly, very happy!

Excellent machine. So easy to use and threading is so simple. A professional finish to all my garments. I would recommend this machine for anyone starting out on serging or replacing an old machine Such speedy delivery once again from GUR. Very reliable and in the past had great customer service whenever I’ve needed to contact them

I broke the plastic lever on my foot holder and ordered one from Gursewing machines. The item arrived very quickly and my sewing machine was back in order. I am very happy with the efficient service and the purchased item.

I bought this machine because I am a quilter and needed a machine with a bigger throat space and as few fancy stitch options as possible. I was not disappointed. This is a wonderful machine that sews like a dream. The stitch precision is fantastic as is the tension. Feeding the fabric through is very smooth and I could not be happier. The machine is extremely good value for money; even more so since I bought it on sale (and it came with a free extension table).
The service from GUR was exemplary. I sent two emails with questions and got a swift reply. I was a bit of a nuisance asking them to double check a measurement, and they did.
In short, I cannot recommend the shop or the machine enougth, and I look forward to many years of joyful sewing.

Very good deal on this overlocker, with free bag and 4 additional sewing feet. I had a few questions before ordering, which were answered promptly, with the information I needed to help me make a decision.
My machine arrived within 24 hours, very well packaged. It was pre-threaded, which was wonderful as I could use it straight out of the box and it performed perfectly. There is a very helpful online video which shows exactly how to thread it, which will be invaluable, as overlocker threading can be tricky and frustrating! The manual is adequate but if I hit any problems I will contact seller. Still getting used to it, but so far very pleased with it. Even managed to find the useful little tape measure tucked in a crevice on the machine!
Would recommend this machine from this company. Excellent value and customer service!

The range of parts and ease of searching was impressive. Ordering and checkout were also very simple. The part arrived by post very quickly.

Brilliant service; when I wanted to know the delivery date I had an email to tell me it was in the process of being dispatched & would arrive sat or possibly Monday. In the event it arrived Friday. Very pleased with my goods - an embroidery hoop & brother threads. Thank you GURsewing.

Fantastic service. After placing my order, I was kept in touch with what was going on, I was given a time when my order would come and it arrived with 24hours - amazing and I love my new machine

Ordered this pedal for my DKS100 Janome digital sewing machine. It was delivered promptly. Great service. It looks just like the original.

My sister bought me this machine as I was looking for a slightly bigger one. I seen this and done loads of research on it but I just kept coming back to it. I knew I had to get it as it was the machine for me..

I love how quiet it is and elegant and professional it looks. I haven't played around yet with the stitches or anything else on it. I make quilts and was the perfect machine. For me to experiment with.

I would highly recommend this am hone as you get excellent value for money and definitely won't be disappointed.

I shall leave another review once I have had it longer and played around with everything it has. But thank you GUR machines for such an excellent value for money machine and I have to say the delivery time was 100% quick.

very pleased with this company, have brought from them before,quick delivery , excellent service,would highly recomend,
many thanks

Super fast delivery as always. My go to for all of my sewing machine needs.
Highly recommend

Machine seems to work great so far. It does nice tidy hems and it is easy to use. It is quite quick on the pedal but with time I should get used to it.
Happy with customer service. They answered my questions really quickly

I lost the bobbin cover from my sewing machine and wasn't sure which one was right so I ordered 2. When I phoned to check which one was right for my machine the man I spoke to was so helpful and knowledgeable. He told me which one was right and refunded the wrong one. I received the item a few days later. Thank you so much it's a perfect fit. I highly recommend this company.

I’ve purchased from this company in the past, when I bought my previous sewing machine and my overlocker. I was happy with them then and this is why I chose to buy from them again when I wanted to replace the sewing machine.

I’ve found GUR sewing machines to be competitively priced and they have a good range of offers.

When I purchased my new machine I placed the order on the Friday evening before Christmas, so didn’t expect it to arrive very quickly, to my surprise it arrived on 29th December, sturdily packed.

I would happily buy from GUR again.

Spare feet were the right ones for my Janome but I did have trouble finding the accessories in the website. Arrived in good time as I knew it would be a time ordering Christmas Eve!

i ordered bobbin cover online it was quick and easy and to my surprise it arrived within a couple of days ,given the time of year it was fantastic and i could get on with my sewing.If i ever needs parts again they will be the first place i look

Exceptional service, fast swift delivery. Pity I wasn't in on the Friday as it then took me until the following Thursday to get it

This is the third Elna I have bought in many years of dress making and have always been very happy with this make. Your service and the delivery were spot on. Thank you
Marion Watkins

Always an easy process to order on the website. Super easy and amazingly quick delivery, website Said about 5 days but was delivered within 2 days. This is my second order from GUR but it certainly won't be my last.

Very happy with ordering online and the prompt delivery. I have a brother sewing machine already and so this was one was easy for me to make a start with embroidery and have already made some lovey items

Just what I wanted at a great price. The hoop is coming in very handy as I can set it up as the other one is in the machine. Love the large size.

Biased in favour of Brother. I love this machine. Purchased the Innovis F480 shortly after its introduction many years ago. Sadly in October of 2023 she met with a fatal accident. Looked at various machines in the range, decided the F580 would meet my needs. I can download and/or purchase additional embroidery designs as and when, A wide range of stitches to suit everyone from utility to embroidery and alphabets . Easy to use and understand. A novice could sew within an hour. There is guidance built into the machine. The manual is easy to read and follow, read through it first and try things out. Probably additional help on YouTube which I don't use. Staff at GUR were polite and helpful, delivery was as stated on time. Lovely, polite delivery man who said "I bet Santa is glad he's not delivering this!" It is a considered purchase but the F580 is worth every penny and more. Not yet used PE Design2 which came with the machine, look forward to trying it. My young kitten loved the packaging and he played with it for hours. Thank you. Seasons greetings to all.

I ordered this part for a Brother machine, for a fair price and it was delivered seamlessly.

I subsequently placed a second order which I had to cancel and this was handled right away and payment refunded.

I will definitely continue using GUR Sewing Superstore in the future.

I had been given the Janone sewing machine by a family member no longer able to use it, with it was a bag of accessories. I was about to replace a zip in a garment and discovered the accessories did not fit a Janone! Drama was averted when I found your website, easily found the appropriate foot and ordered it. A few days later it arrived. Very good outcome!

Bought Novum q 9 Pro machine like it surprised how quite it runs think the needle threader could do with a bit of work doing on it to make it easier but getting used to it. Still waiting for my extension table though .There was a mix up with the address's not GUR fault mine spoke to lovely man and he changed address so table could come to right address. I'm still waiting in vain afraid .

Love this Machine think automatic threader could be a bit better than it is but I soon got used to it .I was surprised at just how quiet it runs and stitches really well . But still waiting for my extension table to arrive .

Having just taken up quilting, after many years of other types of sewing, I purchased this foot for my existing Janome 4300 QDC. Ordering was easy and it was delivered swiftly and securely on time at a very reasonable price.
Fitting it was simple and it has performed flawlessly as I made my first full size quilt. In fact I now wish I'd had one years ago for sewing stretchy and slippery dance fabrics.
I can thoroughly recommend it to anyone with a compatible machine that wants to sew without struggling to keep their fabric layers aligned.
Next time I need any optional extras for my machine I'll be checking here first.

This was the best deal I could find for this extension table. Fast delivery and I would order from GUR again. The table fits well, with two legs to help with stability.

Unfortunately there was a problem with the machine so it had to go back to brother. But the guy from GUR was so kind and helpful and I wouldn’t think twice to buy from them again.

Good price for machine online. Delivery free & very efficient. Needed to add an item after initial online order so requested it by email. I had an answer back very quickly & the item was added to the first order & all sent together. Very helpful customer service.

I ordered a sewing machine extension table and fabric to make an overnight bag. The fabric arrived very quickly. I queried the delay in the extension table. The reply was almost immediate and informed me that the item was to be custom made and sent direct form supplier (Horn). Superb customer service. The table arrived within a week. It has made a positive impact on my machine sewing. So pleased to have found it at a discount, Not the first item purchased from GUR, previously I ordered a Brother overlocker which again arrived very quickly.

Very pleased with the Janome ruler set which arrived quickly, was well packaged and was a great price. Very pleased. Thank you very much

Staff were very helpful in answering my questions and making sure I bought the correct attachment for my sewing machine

Great service as always by GUR, items arrived as described and no issue with products.
I recently purchased a new overlocker & sewing machine from GUR and have always found them to be very helpful.
Only issue I had with this order was with DPD who kept cancelling the delivery,even though I’d paid for next day. Finally got 4 days later .

Another successful order for accessories my wife’s Brother embroidery machine. Great to get a Birthday discount too. Swift order and delivery very well packaged. Items arrived as described and free from damage.

Really helpful staff who explained about the machine. The machine exceed my expectations and highly recommend both the machine and the company.