TESTIMONIALS

Excellent delivery and well packaged. My square quilting rule is very good and will be well used as I plan to make many more quilts.
Rosalind.

Such efficient service my machine arrived exactly when it should have done. I would recommend this company.

I would just like to say what a top class excellent service. Friendly and helpful from start to finish. Not had chance to try out my new machine yet but it certainly looks top class. Thank you GUR!!!!!!

Cannot fault the service from GUR. Having previously bought a serger and now the embroidery machine I have been impressed with the customer service and would not hesitate to make further purchase. Also ordered extras and again would not hesitate to place orders for my haberdashery needs.

Buying the pattern was the easy part thanking you very quick delivery now its over to me to do the hardwork!

Very pleased with this overlocking machine. Arrived super quick considering it had to get to France. Already threaded which is excellent as threading is the only tricky part which may need a bit of studying! 5 star service with a 5 star machine. Many thanks.

This machine was ordered on a bank holiday weekend (Saturday), which meant no-one was available to answer any queries until the following Tuesday and the confirmation email did not arrive until the Tuesday due to my order being given 2 different numbers. The order was delivered on the Thursday following the order. The people I spoke to at GUR were very helpful.

Brilliant machine at a great price,easy to follow instructions very clear instructions on how to re thread it.Made a simple dress the next day sewed like a dream and it was so neat and quick

This is my 4th new machine from GUR , it is fantastic ! The service was second to none , this one is an upgrade on my 097 so very pleased with the results , thanks GUR

This shop is fantastic. I have always had good service fro them. They are helpful and so polite and I have never had an issue.
Lovely people.

Dealing with GUR is a good experience involving excellent customer service and speedy delivery.

This foot makes machine applique a joy. Highly recommend the presser foot and GUR's service.

I'm just getting used to this over locker machine and I'm loving it. Been thinking about one for so long, what a great flash sale from GUR. And what great service, easy order, prompt delivery with good information on the way. As pleased with GUR as always.

Excellent product, very quickly delivered. Love the service I get at GUR. Palma couldn't be more helpful.
 

Thank you for sending my Novum Supa Lock so promptly, and for such an amazing price! I am still learning how to use it, but I can already see that it's going to be a huge benefit to my sewing.

Super overlocker, all setup ready to use. Once again efficient delivery arrived on time.

Prompt delivery as promised, keen price and very helpful with telephone enquirer about stock level and when I could expect delivery of the spare part.

Bought an overlocker, at a super price having received an email from GUR.
Great machine, good service and delivered exactly when said.
Thanks very much

Thank you for my overlocker I'm very happy with my machines I brought my first sewing machine from you guys year 2014 now I can start doing my dressmaking now thank you g u r :-)

Very happy with the ease of the on-line shopping. Having received my purchase I am very delighted and would recommend the company to friends.

Arrived on time and in excellent condition, very happy with the cost so ordered 2. Just the job and my machine is going like a dream again.
Thank you for making ordering very quick and easy I would be more than happy to use you again for all my machine requirements.
B. Taylor

Really good device to save perfectly good shirts which otherwise would have to be thrown out. Simple but effective

I purchased this fabric paint to paint cycles on a blind which were brown and I wanted them grey to co ordinate the room I was decorating. They now look great and have had several compliments. A very good product and would recommend this product and seller.

I do almost all of my shopping online now so have quite high expectations of customer service. GUR are one of the best. Ordering was easy, delivery quick and the item exactly what I wanted. Will definitely be returning when I save for my gathering foot.

Buying from GUR was a shopping delight. They had what I wanted and the prices are brilliant. The delivery was quick and any queries are dealt with professionally and quickly. I would definitely recommend them and would use them again. Great company and thank you for the price savings.

It is the first time I have used your services and I was very satisfied with the prompt attention my order received. I would certainly recommend your company to my friends

Bought this machine after reading reviews and hoping it will be simple to use as I haven't tried it yet. Company easy to deal with and answered my query quickly. Would use again.

Thank you so much for your speedy delivery. This is fantastic for embroidering on towels and I personally recommend buying this product from GUR

Always polite friendly and efficient like shops used to be. I changed my mind after machine was delivered to another brand. There was no hassle with picking up machine and delivery of second one. All went smoothly within a few days. I have used GUR before and they are always like this. .i recommend them most highly.

I have always found GUR to provide excellent service and offer very good prices on items.

This is exactly what I ordered and is perfect for my small textile art pieces. I didn't have to wait long for it either. Overall, I am delighted with the service from GUR.

After original did not arrive a quick call rectified the issue. Friendly efficient staff and speedy dispatch of item means we will certainly use this company again and recommend them without hesitation

The service is excellent, could not fault it in any way, and the Janome 500 E is a dream, a very happy Customer and if need be will always use GUR. Mrs R M Meeney.

I read a previous review saying how good these pre-wound bobbins were so I bought a box of 144 on the strength of that review. I use a Brother PR655 embroidery machine daily and have to say that if GUR can supply these bobbins at such a low price, I will probably never use anything else.

Top quality product, and, strangely enough, I have barely suffered a top or bottom thread break since I started using them. Thoroughly recommended. My wife wants to know if they do them in black as well.

Website very easy to navigate. Check out easy. Good choice of Janome accessories and easy to decide which fits my machine.helpful and useful support element. Superfast delivery. I would not hesitate to recommend this company

I found what I was looking for easily and liked the idea of free postage as I thought this was quite expensive for a paper dress pattern! It was the one I wanted though!

I was delighted with my order. It was good value and made from a user friendly website.

This was my second order and I am very pleased with my purchase and customer services are vey helpful, thank you.

I am over the moon with my new sewing machine it arrived the next day and within the time frame they gave me would recommend this site to anyone that wants to purchase a sewing machine

GUR sewing superstore is just the best. I wont use any other place for all my sewing needs. The staff are friendly, knowledgeable, and organised. The products arrive swiftly, in a perfect state. Just simply the best. Well done GUR.

Just wanted to message you to let you know order placed immediately after speaking to you,

I cant thank you enough for what you have done today - what amazing customer service. I've just recently started my own business sewing and this machine is hopefully going to take me to the next level and I'm thrilled!! You have made me cry happy tears!

once again, thank you so so much.

kindest regards,

Cassandra

Hi thanx for the wonderful service I received my sewing machine as promised on the day
I am very happy with 5 star service and prompt delivery as promised

Good telephone Customer Service (I spoke to Tramayne) and excellent negotiated price:).

After searching several sites and even speaking to people at the different stores who were absolutely no help I came across GURSewingmachines and what a difference...
From first point of call to final purchase the staff were most polite and helpful and kept in touch even to the delivery which gave me a lot of confidence...not yet had chance to try machine but looking forward to it.
Would definitely recommend this company to anyone and would use this company in the future.
Thank you very much for all your time and making purchase a pleasant experience...

I cannot comment on speed of delivery as I was unfortunately away from home when the well packaged items arrived, although I can confirm that a previous order came swiftly. They were exactly as described and I am pleased with my purchases.

Great service. Really only wanted the foot, but added the other products to get free p&p - but somehow missed that! Don't know what I did wrong. Never mind though.

I was nervous of ordering my machine as its delivery destination was G.B to Spain.
The order was processed proficiently, notification of despatch was assuring and it arrived on the day and time specified, 6 days from order. Perfect and officiant.

I am a student who ordered this machine and would just like to say I am very pleased with it. The service was great and it did not take too long to arrive either. The machine arrived in good condition with all the accessories with it, and it's a very sturdy machine that sews pretty much anything you need it to! Overall excellent product and company, would recommend.

It was very easy to choose and order and my delivery came in only two days - which was wonderful.