TESTIMONIALS

I am very pleased with the parts I ordered, super-quick delivery, excellent service, Thank you! Will be the first place I look in the future!

The sewing machine is fine and was delivered quickly. My only problem was that the parcel tracking information was never updated - it said 'deliver next day' throughout.

Thank you GUR for your superb customer service. Ordered my sewing machine 1 June, received it the following afternoon. The whole process was smooth, highly professional and the sewing machine itself was extremely competitively priced (and it came with a free fantastic quilting accessory kit) . I will definitely be returning to GUR for future orders. Many thanks.

Ordered from France, i was worried about the delivery (condition and time). I recevied my Brother innov-is 10A machine in very good condition and only in 4 days. The Machine is exactly as described on website and with a GREAT gift pack. A BIG Thanks to G.U.R for this price offer (same machine very expensive in France).

Extremely pleased with my Pfaff 580 roller press. GUR were quick to contact me regarding my order and organised delivery direct from Germany which was quick and went very smoothly. I would recommend this company - nice to get good hassle free service!

I ordered my PFAFF Hobby 350P one day & received it the next. The website is easy to use & the gentleman who took my order over the phone was helpful & friendly. The service I received was excellent,I would have no hesitation in using this company again.

Thank GUR - great service, extremely pleased with your response to my queries regarding the perfect attachment for my Brother Sewing Machine, delivery arrived next day and I'm now off to try our my new quilting foot - fingers crossed. Will order again. Thanks

I didn't expect so fast delivery from UK to Australia. All was smooth and easy as it should be. Thank you.

Very quick response to my order. Everything went as promised. I`m very content whith the service and a new order is on its way soon.

It was the first time that we ordered a product from UK and it all went well, thank you! The Brother 3034D works as expected and next time I won't forget the adapter for the electric connection.

Excellent Customer Service! Visited the shop to have a machine sorted. GUR KNOW sewing machines! A shining light of how to do customer service.

I ordered a Brother XL-5500 sewing machine. I received a confirmation email when the item was posted. The item arrived very quickly and was perfect! Thanks GUR. Will buy again.

Ordered Pfaff 580 Steam Roller Press and it was deleivered the next day. Have started using it and dont know how I managed without it. Brilliant.

Fab fab fab! Great price, Order progress updates and fast delivery. Ordered the Baby Lock Imagine Wave at 22:30 on Monday and machine arrived Wednesday at 13:00...want more could a woman want, very happy and WILL use this company again.

what a great service, was very impressed with the speed of delivery, excellent.

Great machine (Elna 2300) started working straight from the box without having to tweak tension etc and super fast delivery. Friendly staff and the most competitive price I found on the net

ABSOLUTELY FABULOUS PRICES! ...So good in fact that I bought loads of extras and even bought ANOTHER machine for my mother. That and the opportunity to discuss the finer details with Mr (Very Friendly and Highly Flirtatious) Machine Expert, made it a great personalised service!

Product, quality of service, knowledge base & speed of delivery - ALL second to none! :D

Product, quality of service, knowledge base & speed of delivery - ALL second to none! :D

i will be using G.U.R it is a very good site and very good value and postal charge to ireland ie the cheepest on internet. im still waiting for my order but im sure its the post. regards Anne (Dublin

Super fast delivery...the best deal i got over the internet! Remarkable service...next day delivery!

A very quick and efficient service. The Digitizer Pro/MB Video Guide is excellent. It is far more helpful than the book that came with my Janome11000. Its slow and detailed instruction is just what I was looking for and it was easy to find, thanks to G.U.R.

This is the first time I have used G.U.R., it certanily will not be the last. I found the website very user friendly and the service very efficient and friendly. Thank you all very much

Excellent service. I found Website easy to use and I received a confirmation email when the item was posted. The item arrived quickly too! Thanks GUR. Will buy again.

Good, easy to navigate website. Prompt and efficient service, despite my having made an error in entering card details. Will certainly use GUR again, soon!

Once again brilliant friendly service from GUR,nothing is too much trouble for them to deal with that's why I have kept coming back over many years, the after sales service is great, thanks to you all.

Very fast service with my Flower Stitcher, and then, it din't fit my Janome 6600!! When I phoned, I got very helpful feedback, including taking it back. It now works very well on my Bernina 1015, and I am stitching in happy circles!! Thanks G.U.R.

I ordered my machine at 09:55pm on the 13th April and it was delivered at 08:20am on the 15th, now thats what I call service ! I am really happy with my choice. Thank you.

Hello, Please allow me to let you know my entire satisfaction . As well of the device (sewing machine) as the way of delivering. Regards, Monique Ouwerling

Ordered on the internet on Monday, delivered Tuesday! Delighted by quick service and immediate answers to queries. Great machine, very happy with everything.

Bought a Pfaff Select 4.0 IDT, Very quick delivery and very polite people. If I need a other one, I'll come back again. Thanks from the netherlands.

Good website, easy to navigate. Item turned up very quickly and is just right. Thank you

Very prompt service. I ordered a Brother BC 2500 and the delivery to Spain, Barcelona took about 12 days. I am really happy with my choice of sewing machine and supplier.

I recieved my embellishing needles very quickly after purchase, work wonderfully thank you for the fast delivery

Excellent service, superb machine with lots of free gifts. Will use again

Quick and efficient service. Always available to provide advice and support. Wonderful G.U.R. The one-centre for all sewing needs.

Hi, my machine arrived within days of ordering, which was very quick to northern ireland. also i love my brother machine. Will be doing more businness with you. thank you

You are only two hours away from Liverpool by car yet it took a week for my small parcel to get here, & I notice below that you, on two occasions 24 march you delivered a stitchmaster 988 to Germany and on 30 March A Pfaff 2010 to Germany.I noted also, Fast Delivery.

The service from G.U.R was excellent. The parcel included a note confirming that one item was out of stock but would be delivered ASAP. It was good that the other items were not delayed waiting for the one out of stock item. Thank you very much.

I am very happy with my new stichmaster 988. Great machine at an affordable price, good for quilting. Delivery was quick. My thanks to GUR.

GUR service was extremely good. Shame the Post Office were couldn't have the same service. This time took a full week were it normally takes three days. Will recommend GUR highly.

Easy to use site, fast delivery and superb value. I wouldn't hesitate to use G.U.R again.

For the Pfaff Hobby 1132 I saved a lot of money compared to german prices. Fast delivery. Except I additionally needed an adapter for the plug in system. Thank you.

G.U.R: low prices BUT high quality service. Frendly contact,fast delivery,great efficiency. I will do advertising for you around me. Do not change anything !!!

ordered strap and belt loop foot for my Coverstyle. Good service. Love the presser foot.Thank you.

First class service; very prompt and goods as described. Thank you.

Ordered the Janome J3-24 on a Tuesday, and wanted it delivered on Thursday. Arrived like clockwork. Excellent service, and would definately buy from this company again. Very helpful and polite staff. Thank you for caring about your customers. Called three companies, and GUR comes out at 100% for great service.

Thanks for great service. Ordered on Friday afternoon and received my machine first thing Monday morning! That's efficient!.

I must compliment you on the swift delivery of my Pfaff steam roller. I am delighted with the product.

Great!!! I've ordered on Sunday and got the coverlock on Wednesday - to Germany! Everybody was very friendly and helpful! I hope it will work as well, if there are any problems.